Welcome!

Containers Expo Blog Authors: Yeshim Deniz, Liz McMillan, Pat Romanski, Zakia Bouachraoui, Elizabeth White

Related Topics: Containers Expo Blog

Containers Expo Blog: Article

SurfControl Addresses Enterprise Threats

Issues Guidelines Relating to Increased Use of VoIP Desktop Services

SurfControl has issued a warning to enterprise IT departments to establish policies regarding the use of free and paid-for Desktop Voice-over-Internet-protocol (VoIP) services. Analysis by SurfControl’s Global Threat Analysis and Research team shows the rapid growth of these desktop-based services mirrors the adoption rate seen of public instant messaging systems.

"These services, as with instant messaging, create a threat vector to enterprises which can be exploited to gain entry into corporate networks, distribute destructive malware such as spyware and Trojans, instigate denial of service (DoS) attacks or steal sensitive and confidential information," the Scotts Valley, CA-based company has warned.


“Because consumers often use corporate computers for both personal and business purposes, and no doubt will be compelled by the promise of free or relatively free phone services, this is a very real security threat to enterprise networks. We recommend businesses begin addressing the issue today, before it gets out of control as we saw with the use of public instant messaging in enterprise settings,” said Susan Larson, vice president, global threat analysis and research. “VoIP voice traffic is still relatively insecure and can be easily stolen and recorded. Because these services require that an application be downloaded, enterprises are also faced with a new way by which malicious content can bypass existing security measures to enter corporate networks.”

SurfControl’s Global Threat Center offers the following guidelines to help companies safeguard against the new threat posed by desktop VoIP services:

  1. Create and enforce an Acceptable Use Policy (AUP) for Desktop VoIP.
  2. Standardize on Desktop VoIP applications that will be supported on the corporate network.
  3. Create security policies governing the downloading of any application onto corporate desktops, including Desktop VoIP clients.
  4. Establish a layered security model that operates at the gateway, on the network, and on the desktop.
  5. Use security technologies to ensure the optimum threat protection including
    • ability to prevent unwanted desktop VoIP applications from installing on the desktop.
    • ability to create customizable threat signatures.
    • proactive monitoring and reporting of Desktop VoIP usage on the network.
  6. Provide ongoing education to users regarding the potential dangers of desktop VoIP systems.

SurfControl offers enterprises desktop VoIP protection today through SurfControl Enterprise Threat Shield and the company’s Adaptive Threat IntelligenceTM (ATI) Service. SurfControl Enterprise Threat Shield enables IT departments to create and enforce endpoint policies regarding the use of applications, and prevent the downloading of unapproved applications to desktop computers.

Where applications may have already been downloaded, Enterprise Threat Shield protects businesses by preventing the application from launching. SurfControl’s ATI service tracks existing Websites offering VoIP services, and flags new sites as they arise for inclusion in the company’s comprehensive URL database. Global Threat Experts provide a 24/7 worldwide human review and analysis of sites for legitimacy and threat potential.

More Stories By Security News Desk

SYS-CON's Security News desk trawls the world of security for news of software, hardware, products, and services that seems likely to be of interest to infosec professionals and summarizes them for easy assimilation by busy IT managers and staff.

Comments (1)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


IoT & Smart Cities Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...