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Bluewolf Announces New Customer Life Cycle Process Consulting Service at Salesforce.com Dreamforce 09 Conference

Bluewolf Hosts Panels on "Extreme Makeover Customer Care" and "Finding Your Way to Full Compliance"

SAN FRANCISCO, CA -- (Marketwire) -- 11/17/09 -- Expanding its agile consulting practice, Bluewolf (www.bluewolf.com) today announced at Dreamforce 09, a new total customer and channel life cycle service that leverages Cloud-based solutions such as Salesforce for improved business processes, from demand generation to customer care. At the Salesforce.com Dreamforce 09 conference, Bluewolf will also be hosting panels on "Extreme Makeover: Customer Care," and "Finding Your Way to Full Compliance."

A leading salesforce.com partner since 1999, Bluewolf has implemented Salesforce CRM and Force.com for thousands of enterprise organizations. With the new service announced today, Bluewolf is building on that success and helping clients attain agile business transformation, with processes and solutions that cover the entire life cycle, from demand generation to close, and from channel strategies to customer care. Time Warner Cable, Beazer Homes and Sunquest Information Systems are already benefiting from Bluewolf's life cycle consulting service, resulting in improved customer service and sales processes.

Showcasing successes in customer care, Bluewolf is hosting a panel at Salesforce.com Dreamforce conference on "Extreme Makeover: Customer Care Edition" (Wed., Nov. 18 at 11:45 a.m.), featuring executives from Beazer Homes, Sunquest Information Systems and MarketTools Inc. who will share their experiences undergoing an extreme makeover of their customer care processes and technologies.

"For nine years we have been changing how organizations work with consultants, working with them to successfully transform their business processes with innovative technologies," said Corinne Sklar, Vice President of Marketing, Bluewolf. "We are ushering in a new approach to technology consulting, one that is agile, flexible and guarantees success. Building on our successful approach, we are now working with clients to apply it across the entire life cycle."

At Dreamforce, Bluewolf will also be hosting a panel on "Finding Your Way to Full Compliance: Automating Channel Compliance" (Thurs., Nov. 19th at 11:30 a.m. - 12:30 p.m.) with Kenneth Edwards of PricewaterhouseCoopers, Jason Lemkin of EchoSign, and executives from Bluewolf who will share insights on compliance. Since the "Enron Era" of 2001, compliance has been a daunting, costly, time-intensive experience for organizations. At this panel, hear real-life stories from enterprises that are finding their way to compliance, providing a robust defense against fraud and illegal transactions, from deal registration to electronic signatures.

At Bluewolf's Platinum Salesforce.com Dreamforce booth, Marketo, Five9.com, EchoSign and BigMachines will be showcasing their solutions for Salesforce CRM and Force.com users.

About Bluewolf

Bluewolf is a global pack of experts committed to partnering with clients to attain agile business transformation. Only Bluewolf can bring 10 years of best practices to every project and guarantee its success. The company is distinctly positioned between classic management consultants and breakthrough technical designers -- its world-class portfolio proves its ability to match its agile methodology with unparalleled vision. From demand generation to close, channel strategies to customer care, Bluewolf helps clients attain efficient, responsible business performance gaining the label of tomorrow's business standard. Bluewolf clients include, Time Warner Cable, ADP, Dow Jones and Company, United Way, Chevron and more. For more information, visit bluewolf.com. To view client success stories, visit bluewolf.com/tv. Join the conversation on Bluewolf Twitter and Bluewolf Facebook group.

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