Welcome!

Containers Expo Blog Authors: Zakia Bouachraoui, Elizabeth White, Mehdi Daoudi, Liz McMillan, Pat Romanski

Related Topics: Containers Expo Blog

Containers Expo Blog: Blog Post

Does Your Work PC Suck? Desktop Virtualization Can Help

Desktop Virtualization allows companies to minimize and optimize the security and deployment software

For some IT readers this question may get your defenses up, for others it may be an acknowledgment of users perception due to the many business, policy and current PC deployment practices. No doubt many users (and most IT pros) do in fact have a better PC at home than at work which only leads to higher expectations for how a PC could or should perform. How can Desktop Virtualization help the situation ?

Old PCs that are underpowered for the job - The traditional PC refresh cycle is the standard method to address this issue however users near the end of a 3 or 5 year recycle are not happy campers. Replacing old PC's with thin clients and centralizing desktop images with VDI or shared virtual desktops is an alternative to the refresh cycle and budget item. IT can keep capability in line with increasing user application performance requirements without the long refresh cycle obstacles.

User-induced problems - For companies that allow users to have Admin access, users may be happy with the freedom to install the apps they want, but as IT knows this frequently leads to all kinds of problems. This could be due to malware, registry rot, startup clutter and many other ills well known by IT. A recent NetworkWorld article has a good summary here. Desktop Virtualization helps this situation in many ways, for example using PVS with XenDesktop users are provided a fresh image with each use making making damaged images irrelevant. For private image VDI deployments new images can be delivered in a self serve process with IT controls. If user breaks their image they just click to get a new one.

Locked down desktops - For task based users with limited requirements a locked down PC provides a functional, albeit expensive solution. For knowledge workers with variable needs the desire to install apps themselves causes much of the grief between users and IT. Most users also want to personalize their desktop/workspace which many locked down PC environments prevent. For task workers Desktop Virtualization can provide a lower cost and manageable solution with Thin Clients and Shared Virtual Desktops. For knowledge workers, Desktop Virtualization provides additional options that can be managed as well as personalization but the debate around user installed apps will continue.

Security software bloat - Many corporate PCs end up with cumulative security, ESD and monitoring software that can seem to do more harm than good. Certainly this is all implemented for a reason, but if it ends up with users impacted by slow PCs they are going to rightfully complain. Desktop Virtualization allows companies to minimize and optimize the security and deployment software installed in the Server or VDI images that can be transparent to users.

Unforeseen change issues - As made visible in the recent Microsoft security update problem, s**t happens. As much testing as Microsoft, App ISVs or IT does before rolling out a change or update there are bound to be occasional problems, especially in a distributed PC environment. Desktop Virtualization can minimize application conflicts by streaming and isolating apps into images on-demand. The opportunity for problems is intrinsically reduced by centralized fewer images without hardware dependancies. For OS update or change issues, XenDesktop with PVS allows IT to rapidly roll back to known good state with minimal impact.

Out of business when a PC is down - Downtime during repair can be a major issue if a user is dependent on a single PC, this issue is even more severe for remote workers. I have seen and heard examples of high paid remote sales professionals that lose a week of work ( plus company revenue impact ) because their laptop had problems that could not be resolved remotely and the laptop had to be sent to corporate for repair and then shipped back out ( A week of productivity is worth more than any PC ). Desktop Virtualization solves this issue easily by making loaner PC/Laptops easy to configure and deploy. For remote users IT can also enable safe "eyes only" access from an untrusted home PC while a repair is made.

I want to choose my own PC - More often employees are requesting PC's and laptops that are not on the corporate IT approved list. In addition many would like the option to use their own PC for work or better yet have the company reimburse the employee for a purchase of the PC that they can use for home and work. Desktop Virtualization makes the "Bring Your Own Computer" BYOC model a viable option keeping work and personal environments completely isolated.

What are the other reasons that employees complain about their work PC? Can Desktop Virtualization help?

More Stories By Chris Fleck

Chris Fleck is Vice President of Emerging Solutions at Citrix Systems. Chris started his career at IBM working across multiple engineering and product organizations leading to Business Unit Exec of the IBM Industrial Computer Group. As a pioneer of new technologies, Chris founded an IBM spin-off to commercialize the initial Server Blade products as CEO of OmniCluster Technologies. At Citrix Chris is responsible for Emerging Solutions and is involved with or leading strategic initiatives at the company. You can follow him on Twitter and his blog at TechInstigator.com

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


IoT & Smart Cities Stories
@CloudEXPO and @ExpoDX, two of the most influential technology events in the world, have hosted hundreds of sponsors and exhibitors since our launch 10 years ago. @CloudEXPO and @ExpoDX New York and Silicon Valley provide a full year of face-to-face marketing opportunities for your company. Each sponsorship and exhibit package comes with pre and post-show marketing programs. By sponsoring and exhibiting in New York and Silicon Valley, you reach a full complement of decision makers and buyers in ...
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessio...
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
LogRocket helps product teams develop better experiences for users by recording videos of user sessions with logs and network data. It identifies UX problems and reveals the root cause of every bug. LogRocket presents impactful errors on a website, and how to reproduce it. With LogRocket, users can replay problems.
Data Theorem is a leading provider of modern application security. Its core mission is to analyze and secure any modern application anytime, anywhere. The Data Theorem Analyzer Engine continuously scans APIs and mobile applications in search of security flaws and data privacy gaps. Data Theorem products help organizations build safer applications that maximize data security and brand protection. The company has detected more than 300 million application eavesdropping incidents and currently secu...