Welcome!

Containers Expo Blog Authors: Kareen Kircher, Elizabeth White, Liz McMillan, Stefan Bernbo, Sematext Blog

Blog Feed Post

Mobile Expert Interview Series: Open Text's Micah Kalen

For those of you unfamiliar with Open Text, they are an SAP Co-Innovation Partner (like Syclo and RIM).  They are an enterprise software company and leader in ECM (enterprise content management).  Open Text brings two decades of expertise and supports millions of users in 114 countries. They are focused on helping organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.  With that said, they are also developing a mobile enterprise software application called Open Text Everywhere.

In a video comments series that I did post-Sapphire this year, I shared my interest and enthusiasm for the new category of mobile applications I was introduced to by Open Text.  It was my first exposure to mobile ECM (enterprise content management).

I had the privelege of recently interviewing Micah Kalen with Open Text Product Marketing about their mobility solutions.

Open Text is one of those companies along with RIM and Sybase that is located in Waterloo, Canada.  I have had the opportunity of spending time in the Waterloo area while meeting with the Sybase product teams and enjoyed my visits.

Before we continue, let me explain how this interview worked.  Micah was talking passionately and quickly and I was taking notes as fast as I could.  The quotes are not exact.  They are the answers that I wrote down in my notes, but are not his exact words.  So Micah, let me know if I wrote something down wrong!

Kevin:  Micah, what mobile device do you carry?
Micah:  Three devices.  An iPad, iPhone and a Blackberry.  I use the Blackberry for work and the iPhone and iPad because I love it.
Kevin:  Wow!  Why three devices?
Micah:  Part of my job is to ensure we provide a good user experience across multiple platforms.
Kevin:  Tell us about Open Text Everywhere, your new mobility solution.
Micah:  It supports our ECM (enterprise content management) solution and mobilizes existing SAP workflows.  It is ECM and SAP workflow focused and one of the first solutions you will see is a mobilized Vendor Invoice Management system.  This has a very strong ROI.  Other ROIs come from more people utilizing current SAP systems and assets through mobile devices.  These can offer significant productivity gains that offer more value horizontally across all departments.  We are extending mobility beyond email, to the ECM.  This is unique and has great value.

Note:  The SAP Vendor Invoice Management system is a very powerful solution that Open Text developed and SAP now sells.  It enables the invoice receiver to manage the flow of inbound invoices and quickly route them through the invoice approval process and accounts payable system.  This is particularly important when suppliers offer early payment discounts that can be worth hundreds of thousands of dollars.  The person who approves invoices needs to be able to be contacted quickly even if there are travelling.  This is where mobile solutions come in.  For more on this topic read here.

Micah:  We support mobilizing approval processes, adding documents from mobile devices to the ECM, adding links and accessing content on the content server from mobile devices.
Kevin:  What is your target audience with Open Text Everywhere?
Micah:  Current Open Text and SAP customers.  Also, mobility is not just for people that travel externally.  Internal employees are mobile.  They may be on the same campus but rarely at their desk.  This is an important market.  Open Text wants to help mobilize the internal and external mobile employees.  We want to provide, "Meaningful Mobility or Actionable Mobility."
Kevin:  Tell us more about Open Text Everywhere.
Micah:  We are mobilizing our ECM.  Workflows can be exposed and consumed on the mobile device.  Workflows that are developed on the ECM can be viewed and mobilized so that mobile devices can be participants in the workflow process.

I want to thank Micah for taking the time to share Open Text Everywhere with our readers.  The more I ponder what can be done by mobilizing the ECM and SAP workflow systems, the more potential I can quickly recognize for adding value to current SAP investments.

Open Text is a co-innovation partner of SAP.  There are a handfull of other companies that are also co-innovation partners including RIM, Sybase (now acquired by SAP) and Syclo.  When I spoke to Jon Schmidt of Syclo a while back about the meaning of being a co-innovation partner, he explained that SAP and Syclo jointly develop a mobility roadmap in defined business processes and work together to develop and deliver these solutions to their customers.  You can read more about the co-innovation partnership here.

Read more articles in the Mobile Expert Interview Series here.

***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Read the original blog entry...

More Stories By Kevin Benedict

Kevin Benedict is an opinionated Senior Analyst at Cognizant's Center for the Future of Work, SAP Mentor Alumnus, speaker, writer, and mobile and digital strategies expert. He is a popular keynote speaker, and in the past three years he has shared his insights into mobile and digital strategies with companies in 17 different countries. He has over 30 years of experience working with enterprise applications, and he is a veteran mobile industry executive. He wrote the Forward to SAP Press' bestselling book on enterprise mobility titled Mobilizing Your Enterprise with SAP, and he has written over 3,000 articles.

@ThingsExpo Stories
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
SYS-CON Events announced today that Adobe has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Adobe is changing the world though digital experiences. Adobe helps customers develop and deliver high-impact experiences that differentiate brands, build loyalty, and drive revenue across every screen, including smartphones, computers, tablets and TVs. Adobe content solutions are used daily by millions of co...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...