Welcome!

Containers Expo Blog Authors: Ed Featherston, Liz McMillan, Pat Romanski, SmartBear Blog, Rishi Bhargava

Related Topics: @CloudExpo, Microsoft Cloud, Silverlight, Wearables

@CloudExpo: Article

Ray Ozzie, Steve Ballmer, Steve Jobs & The Cloud

Interviews Reveal That Some Things Never Change

The role of the designer at Apple and Microsoft has been a hot topic in the news recently.

First came a long interview with former Apple CEO John Sculley, who discussed the role of the designer at Apple and contrasted it favorably with Microsoft's approach.

Then came news that Microsoft's Chief Software Architect Ray Ozzie was resigning, apparently because his role as designer-in-chief was marginalized in Redmond. Add to that the telling detail that Microsoft CEO Steve Ballmer said he will not replace Ray Ozzie.

Certainly Apple has been riding an incredible wave of growth and profitability in recent years, and certainly many people have been trying to hammer nails in a coffin custom-fitted for Microsoft in recent years as well.

The Players Play On
In this context, I re-watched a fascinating interview with Messrs. Ballmer and Ozzie held last fall and conducted by Wall Street Journal reviewer Walt Mossberg. Some of the conversation was about Cloud Computing, an area in which the two Microsoft execs had sharply divergent views.

This was not the only area in which the two didn't seem to be on the same page. As the interview progressed-and Ballmer did about 80% of the talking-it became clear that Redmond's CEO and CSO had two completely different world views, almost in a literal sense, as if they came from two different planets.

With respect to Cloud Computing, Microsoft has announced and is implementing its Azure program and strategy. I've seen articles critical of Azure as presenting a very pale  in contrast to what it could be or would have been had Ray Ozzie been able to carry forth his vision.

At this point, it is so very easy for us armchair quarterbacks to criticize Ballmer, to charecterize Ozzie's leaving as a mistake, not replacing him another mistake, to allege that Ballmer "doesn't get" the Cloud, and predict Redmond's ultimate doom.

Microsoft is ultimately doomed; if people keep saying this for the next 500 years, at some point, someone will be right.

What is Important?
But the question of whether Microsoft will go out of business in 2011, 2111, or 2511 is irrelevant. What is relevant is that Steve Ballmer is CEO of an enterprise with $62 billion in annual revenue. Apple has grown in recent years to approach this level, and now exceeds Redmond in the worth of its stock.

These facts are more relevant to Steve Jobs's ability to manage such a large enterprise than with Apple's competition with Microsoft. My guess is neither is inclined to be rash and do anything else to steer enterprises of this size by any other means than those that got them to where they are today. In other words, we know Steve Jobs is never going to change; Steve Ballmer isn't gonna change either, folks.

Neither spends much time obsessing about the other (the way we in the media and analyst communities do). I'm sure, however, that they both spend a lot of time obsessing about how all of the tactical approaches involved in running their respective business. It is here where the Sculley and Ballmer/Ozzie interviews enter the picture.

Steve Jobs thinks in terms of industrial design, and he is a perfectionist. Sculley says this in the interview, and his opinion is hardly revelatory. Steve first described his fascination with industrial design in an interview with Playboy magazine years ago, where he mentioned European washing machines-which load sideways, use less water, spin faster, and dry the clothes as well-as an example of what inspires him. His disdain for furniture-none of it is good enough-is well known.

Sculley goes on to describe how this obsession with design has always been implemented at Apple, in which the designers are the high priests of the org chart. By contrast, Microsoft simply doesn't have anyone in a similar role, Sculley said in the interview.

This observation seems to bear out with the elimination of Ray Ozzie's job title as he leaves the company. The title of Chief Software Architect was previously held by Bill Gates only; at the time, it seemed to be created as a way for Gates to dislodge himself from the yoke of day-to-day management while remaining influential within the company.

Not Bill
Initial news reports about Ray's leaving Microsoft highlighted the fact that "Ray wasn't Bill," ie, he didn't command the respect that the company co-founder did. Many in the crowd might crack wise that Not Being Bill is exactly what Microsoft needs, that it is finally time to bring some high-level design perspective to the company instead of getting it right the third time, as has been the company's history.

But no way no how would that argument go over well with Steve Ballmer. In the Mossberg interview, he was alternately cocky and earnest, but always supremely supportive of the way Microsoft has always done business and, presumably, will always do business.

When Ray Ozzie would talk about "pivoting" (I would say "adapting") current Microsoft applications for the Cloud, Ballmer would talk about how users will always want substantial processing power on their desktops.

When Mossberg would muse about whether the Apple iPad represents a new era, Ballmer would insist that the iPad is just another form factor (while at the same time seeming not to want to count its sales as part of the market share for laptop computers).

Mossberg was inquisitive about the future, Ozzie was expansive about it (when given the chance to talk), and Ballmer insistent that the future would look much like the present.

Steve also seemed to have a hardwired US-centric view of things, scorning the $50-70 annual budget he found among consumers in India, describing Malaysia as "remote" in his wondernment that the latest technology has reached this part of the world, and lamenting the loss of revenue for 60 to 70 million copies of Office that he said would be pirated in China this year.

All In or All Done?
Microsoft announced some changes to its Cloud offerings just this week, a few days after announcing Ray Ozzie's resignation, and it certainly could be that these two events are connected, if not directly related. Even though Steve Ballmer famously said Redmond is "all in" with its Cloud bet, it doesn't seem to be the case.

Where Apple continues to push the limits of  product design, Microsoft seems to be hanging on, grimly, to evolving its cash cows to the Cloud as slowly as possible. Meanwhile, Google has not yet gone away.

Neither Apple nor Microsoft seem especially interested in Enterprise Cloud Computing, the land being staked out, in uniquely different ways, by Oracle, HP, IBM, Cisco, Amazon, and Google.

In contrast, both Apple and Microsoft remain focused on end-users rather than IT buyers. Who knows who will win in the end? Who knows if this is even the most important part of the Cloud?

More Stories By Roger Strukhoff

Roger Strukhoff (@IoT2040) is Executive Director of the Tau Institute for Global ICT Research, with offices in Illinois and Manila. He is Conference Chair of @CloudExpo & @ThingsExpo, and Editor of SYS-CON Media's CloudComputing BigData & IoT Journals. He holds a BA from Knox College & conducted MBA studies at CSU-East Bay.

@ThingsExpo Stories
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
We all know the latest numbers: Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from last year, and will reach 20.8 billion by 2020. We're rapidly approaching a data production of 40 zettabytes a day – more than we can every physically store, and exabytes and yottabytes are just around the corner. For many that’s a good sign, as data has been proven to equal money – IF it’s ingested, integrated, and analyzed fast enough. Without real-ti...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it ...