|By Tony Bishop||
|May 17, 2011 06:45 AM EDT||
This is part 3 of the continuing article "From Legacy to the Cloud: Next Generation Datacenters"
Restating the obvious - Business and IT have planned, designed and operated business systems in a silo-oriented manner with disconnected decisions and actions as to how the business needs to executes and systems are created, implemented and actually operate.
In the first two articles in this series I provided details as to the problems with legacy datacenter models & started laying out a proven method to attack the legacy problems by implementing a day in the life approach to get the truth of what is happening from the business to the datacenter and/or what decisions and actions have been taken to cause the day in the life to not execute as expected.
This article will focus on the ALIGNMENT Step of the four-step strategy for attacking legacy IT will be described.
Insight - ‘day in the life' understanding of both business and IT in terms of execution, historical decisions and actions and objective understanding of the actual situation as it exists today.
Alignment - creating a common language, taxonomy and system creation model to produce repeatable results.
Control - specific actions, tooling, process and approach to ensure the appropriate change occurs and re-occurs successfully.
Sustainment - mechanisms and processes instituted in a repeatable discipline to ensure consistent results and avoid falling back into the legacy traps.
Step 2 - Alignment
Recap from Step 1
In Step 1, we gathered day in the life information on an end-to-end basis. We hit on the key linkages of a business value chain tied to an IT supply chain. By profiling, mapping, modeling and correlating in an objective data driven manner - we now have assembled the input data to our alignment-processing step. In particular, we hit on four key actions of data collection that will not only serve in the transformation process but must become part of a sustainment process to ensure continual alignment between business and IT going forward.
The four key data principles are:
- "Know how you make money"
- "Know what fulfills your money making process"
- "Know your IT supply chain components & usage"
- "Know who & how you operate your IT supply chain"
Organizations who have been successful in migrating legacy datacenter infrastructures to next generation cloud like models have employed and adopted a critical strategy of "Systems Thinking".
Wikipedia Definition- Systems Thinking has been defined as an approach to problem solving, by viewing "problems" as parts of an overall system. In organizations, systems consist of people, structures and processes that work together to make an organization healthy or unhealthy. Systems thinking is not one thing but a set of habits or practices within a framework that is based on the belief that the component parts of a system can best understood in the context of relationships with each other and with other systems, rather than in isolation.
If we go back to the problem I covered in the first blog - most organizations (who are the ones with extreme legacy infrastructure problems) have not planned, design or created their specific applications and infrastructure systems with a strategic "System-Thinking" approach. Systems Thinking is ‘the' key or missing component to creating a successful formula that ensures alignment between Business and IT on the journey to the next generation datacenter in the cloud. That formula is defined below.
Alignment Formula - Insight Data Points + Systems Thinking + 80/20 Rule + Capability Oriented Taxonomy.
Insight Data Points - create the inputs and boundaries for decision-making. These data inputs are qualification & quantification of: Business Drivers X Business Behaviors x Key Performance Indicators by Business Function x Business Value Chain x Workload Qualities x Business Events x IT Supply Chain Qualities & Behaviors.
Systems Thinking - is the framework for the design decision-making process. Holistic end to end, top to bottom design thought process from business user to IT Rack on specific floor space with specific power distribution, cabling and cooling strategy translating to stated quality of execution required - i.e. Performance, cost, agility, availability, fungability, etc...
80/20 Rule - a critical method to get around scope creep and paralysis/analysis. With proper Insight data gathering that captures business behaviors profiled and trended correlated with IT supply chain behaviors (again think day in the life) there becomes a portfolio profile where 20% of the business functions consume close to 80% of the IT supply chain on a normalized basis. Typically these are client functions, revenue functions, regulatory functions and business risk related functions. Attack anything new in these functions with next generation strategy. Quarantine any legacy that is not fitting this profile and modernize any existing systems that fit the profile.
Capabilities Oriented Taxonomy - build it, buy it, borrow it - but establish a common taxonomy that Business and IT must think and speak. What are the business capabilities that generate revenue, the require IT supply chain capabilities to capture data, analyze or process the data, share information or content, update information or content and store the various information or content in a day in the life? This is critical to keep everyone aligned and create an environment of collaborative innovation. (Hint - borrow from Six Sigma, LEAN, SOA, EA, ISO, etc... that takes you from user to datacenter facilities. If you don't have a repository nearing 1000 discrete categories you probably have an incomplete taxonomy.)
Note - this is an iterative process where firms must crawl, walk, run in terms of defining and building out. Key is to get classification, definition and behavior of speaking and thinking in this manner between Business and IT that is critical.
Tooling & Approach
This formula needs to be implemented in a structured and well-managed manner. A transformation office should be established that incorporates Business and IT resources allocated/dedicated.
Getting started organizations need to create their library. This library needs to incorporate the Day in the Life Modeling & Profiling, Inventory of Business Systems Deployment Attributes and Interdependencies Profiled.
Organizations need to establish a Portfolio Decision Matrix that maintains all decisions and actions agreed to business and IT when applying the Alignment Formula.
A Technology Product Catalogue needs to be created/refined in a manner that is capability oriented and gaps identified. This is the master artifact for which the IT Supply Chain will be transformed against/measured against/benchmarked against.
A roadmap needs to be created of current state to target state systems & supply chain evolution by capability. When creating think of peeling an onion. Each layer has a purpose. In this case, each layer of the roadmap needs to communicate to each audience member.
Day in the Life Modeling needs to be translated into various Use Cases (Business functionality to technical enablement). These use cases need to be mapped to patterns (business and data patterns to application and workload patterns). The patterns then need to map to capability deployment strategies (how logical patterns will manifest themselves into physical realities). The key here is to use this modeling & translation effort as your CHANGE VEHICLE that ensures actions realize the alignment decisions made.
Next organizations must establish an engineering deployment model discipline. Here the translated output defined in the day in the life modeling above needs to be incorporated into IT supply chain engineering deployment that is linked to automation assembly and discrete policies for enactment.
The final tooling and process component is a communication strategy that incorporates methods, frequencies and playbooks tuned to your specific organization learning culture. Here, you must figure out how to use concepts like town-halls, executive briefings, status/progress reports, decision arbitration board, and detailed playbooks (think yellow book guide for dummies) that outline the steps being taken, decisions made/to be made, achievements accomplished and why things are being done or not.
If you are still reading at this point - you are ready to transform! The Next step that will be covered in the next article is to outline the processes and tooling is necessary to "control" and effect the change to your next generation datacenter.
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Aug. 27, 2015 06:15 PM EDT Reads: 377
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Aug. 27, 2015 05:45 PM EDT
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Aug. 27, 2015 02:45 PM EDT Reads: 375
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Aug. 27, 2015 02:15 PM EDT
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Aug. 27, 2015 02:00 PM EDT Reads: 323
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Aug. 27, 2015 01:00 PM EDT Reads: 282
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
Aug. 27, 2015 11:30 AM EDT
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of IoT applications and projects. Business operations, IT, and data scientists need advanced analytics t...
Aug. 27, 2015 10:45 AM EDT Reads: 311
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Aug. 27, 2015 10:00 AM EDT Reads: 119
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
Aug. 27, 2015 06:15 AM EDT Reads: 509
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Aug. 26, 2015 08:00 AM EDT Reads: 155
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Aug. 26, 2015 07:00 AM EDT
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 3, 2015 06:45 PM EDT Reads: 774
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
Aug. 2, 2015 11:15 AM EDT Reads: 538
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Aug. 1, 2015 10:00 AM EDT Reads: 467
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
Jul. 30, 2015 07:30 PM EDT Reads: 1,556
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with APIs within the next year.
Jul. 30, 2015 02:30 PM EDT Reads: 267
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
Jul. 30, 2015 12:00 PM EDT Reads: 2,213
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit for the EMC Federation.
Jul. 30, 2015 09:00 AM EDT Reads: 2,306
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.
Jul. 29, 2015 03:00 PM EDT Reads: 1,436