|By Tony Bishop||
|May 17, 2011 06:45 AM EDT||
This is part 3 of the continuing article "From Legacy to the Cloud: Next Generation Datacenters"
Restating the obvious - Business and IT have planned, designed and operated business systems in a silo-oriented manner with disconnected decisions and actions as to how the business needs to executes and systems are created, implemented and actually operate.
In the first two articles in this series I provided details as to the problems with legacy datacenter models & started laying out a proven method to attack the legacy problems by implementing a day in the life approach to get the truth of what is happening from the business to the datacenter and/or what decisions and actions have been taken to cause the day in the life to not execute as expected.
This article will focus on the ALIGNMENT Step of the four-step strategy for attacking legacy IT will be described.
Insight - ‘day in the life' understanding of both business and IT in terms of execution, historical decisions and actions and objective understanding of the actual situation as it exists today.
Alignment - creating a common language, taxonomy and system creation model to produce repeatable results.
Control - specific actions, tooling, process and approach to ensure the appropriate change occurs and re-occurs successfully.
Sustainment - mechanisms and processes instituted in a repeatable discipline to ensure consistent results and avoid falling back into the legacy traps.
Step 2 - Alignment
Recap from Step 1
In Step 1, we gathered day in the life information on an end-to-end basis. We hit on the key linkages of a business value chain tied to an IT supply chain. By profiling, mapping, modeling and correlating in an objective data driven manner - we now have assembled the input data to our alignment-processing step. In particular, we hit on four key actions of data collection that will not only serve in the transformation process but must become part of a sustainment process to ensure continual alignment between business and IT going forward.
The four key data principles are:
- "Know how you make money"
- "Know what fulfills your money making process"
- "Know your IT supply chain components & usage"
- "Know who & how you operate your IT supply chain"
Organizations who have been successful in migrating legacy datacenter infrastructures to next generation cloud like models have employed and adopted a critical strategy of "Systems Thinking".
Wikipedia Definition- Systems Thinking has been defined as an approach to problem solving, by viewing "problems" as parts of an overall system. In organizations, systems consist of people, structures and processes that work together to make an organization healthy or unhealthy. Systems thinking is not one thing but a set of habits or practices within a framework that is based on the belief that the component parts of a system can best understood in the context of relationships with each other and with other systems, rather than in isolation.
If we go back to the problem I covered in the first blog - most organizations (who are the ones with extreme legacy infrastructure problems) have not planned, design or created their specific applications and infrastructure systems with a strategic "System-Thinking" approach. Systems Thinking is ‘the' key or missing component to creating a successful formula that ensures alignment between Business and IT on the journey to the next generation datacenter in the cloud. That formula is defined below.
Alignment Formula - Insight Data Points + Systems Thinking + 80/20 Rule + Capability Oriented Taxonomy.
Insight Data Points - create the inputs and boundaries for decision-making. These data inputs are qualification & quantification of: Business Drivers X Business Behaviors x Key Performance Indicators by Business Function x Business Value Chain x Workload Qualities x Business Events x IT Supply Chain Qualities & Behaviors.
Systems Thinking - is the framework for the design decision-making process. Holistic end to end, top to bottom design thought process from business user to IT Rack on specific floor space with specific power distribution, cabling and cooling strategy translating to stated quality of execution required - i.e. Performance, cost, agility, availability, fungability, etc...
80/20 Rule - a critical method to get around scope creep and paralysis/analysis. With proper Insight data gathering that captures business behaviors profiled and trended correlated with IT supply chain behaviors (again think day in the life) there becomes a portfolio profile where 20% of the business functions consume close to 80% of the IT supply chain on a normalized basis. Typically these are client functions, revenue functions, regulatory functions and business risk related functions. Attack anything new in these functions with next generation strategy. Quarantine any legacy that is not fitting this profile and modernize any existing systems that fit the profile.
Capabilities Oriented Taxonomy - build it, buy it, borrow it - but establish a common taxonomy that Business and IT must think and speak. What are the business capabilities that generate revenue, the require IT supply chain capabilities to capture data, analyze or process the data, share information or content, update information or content and store the various information or content in a day in the life? This is critical to keep everyone aligned and create an environment of collaborative innovation. (Hint - borrow from Six Sigma, LEAN, SOA, EA, ISO, etc... that takes you from user to datacenter facilities. If you don't have a repository nearing 1000 discrete categories you probably have an incomplete taxonomy.)
Note - this is an iterative process where firms must crawl, walk, run in terms of defining and building out. Key is to get classification, definition and behavior of speaking and thinking in this manner between Business and IT that is critical.
Tooling & Approach
This formula needs to be implemented in a structured and well-managed manner. A transformation office should be established that incorporates Business and IT resources allocated/dedicated.
Getting started organizations need to create their library. This library needs to incorporate the Day in the Life Modeling & Profiling, Inventory of Business Systems Deployment Attributes and Interdependencies Profiled.
Organizations need to establish a Portfolio Decision Matrix that maintains all decisions and actions agreed to business and IT when applying the Alignment Formula.
A Technology Product Catalogue needs to be created/refined in a manner that is capability oriented and gaps identified. This is the master artifact for which the IT Supply Chain will be transformed against/measured against/benchmarked against.
A roadmap needs to be created of current state to target state systems & supply chain evolution by capability. When creating think of peeling an onion. Each layer has a purpose. In this case, each layer of the roadmap needs to communicate to each audience member.
Day in the Life Modeling needs to be translated into various Use Cases (Business functionality to technical enablement). These use cases need to be mapped to patterns (business and data patterns to application and workload patterns). The patterns then need to map to capability deployment strategies (how logical patterns will manifest themselves into physical realities). The key here is to use this modeling & translation effort as your CHANGE VEHICLE that ensures actions realize the alignment decisions made.
Next organizations must establish an engineering deployment model discipline. Here the translated output defined in the day in the life modeling above needs to be incorporated into IT supply chain engineering deployment that is linked to automation assembly and discrete policies for enactment.
The final tooling and process component is a communication strategy that incorporates methods, frequencies and playbooks tuned to your specific organization learning culture. Here, you must figure out how to use concepts like town-halls, executive briefings, status/progress reports, decision arbitration board, and detailed playbooks (think yellow book guide for dummies) that outline the steps being taken, decisions made/to be made, achievements accomplished and why things are being done or not.
If you are still reading at this point - you are ready to transform! The Next step that will be covered in the next article is to outline the processes and tooling is necessary to "control" and effect the change to your next generation datacenter.
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 17, 2014 08:00 PM EST Reads: 1,228
"At our booth we are showing how to provide trust in the Internet of Things. Trust is where everything starts to become secure and trustworthy. Now with the scaling of the Internet of Things it becomes an interesting question – I've heard numbers from 200 billion devices next year up to a trillion in the next 10 to 15 years," explained Johannes Lintzen, Vice President of Sales at Utimaco, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 17, 2014 08:00 PM EST Reads: 1,248
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
Dec. 17, 2014 07:15 PM EST Reads: 1,167
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
Dec. 17, 2014 06:30 PM EST Reads: 1,102
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 17, 2014 06:00 PM EST Reads: 1,069
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
Dec. 17, 2014 11:45 AM EST Reads: 1,370
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Dec. 16, 2014 11:45 PM EST Reads: 1,194
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your organization should be taking to position itself for the next platform of digital competition.
Dec. 15, 2014 11:45 PM EST Reads: 1,581
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Dec. 15, 2014 10:30 AM EST Reads: 6,835
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal Systems Group, discussed how key attributes of mobile technology – touch input, sensors, social, and ...
Dec. 15, 2014 10:00 AM EST Reads: 1,925
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial Cloud.
Dec. 15, 2014 10:00 AM EST Reads: 1,582
Building low-cost wearable devices can enhance the quality of our lives. In his session at Internet of @ThingsExpo, Sai Yamanoor, Embedded Software Engineer at Altschool, provided an example of putting together a small keychain within a $50 budget that educates the user about the air quality in their surroundings. He also provided examples such as building a wearable device that provides transit or recreational information. He then reviewed the resources available to build wearable devices at home including open source hardware, the raw materials required and the options available to power s...
Dec. 15, 2014 09:00 AM EST Reads: 1,583
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, addressed the big issues involving these technologies and, more important, the results they will achieve. Rodney Rogers, chairman and CEO of Virtustream; Brendan O'Brien, co-founder of Aria Systems, Bart Copeland, president and CEO of ActiveState Software; Jim Cowie, chief scientist at Dyn; Dave Wagstaff, VP and chief architect at BSQUARE Corporation; Seth Proctor, CTO of NuoDB, Inc.; and Andris Gailitis, C...
Dec. 15, 2014 09:00 AM EST Reads: 1,410
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines...
Dec. 15, 2014 08:45 AM EST Reads: 1,997
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 15, 2014 08:15 AM EST Reads: 2,685
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by mining large volumes of unstructured data, and how data tracking delivers uptime when it matters most.
Dec. 15, 2014 06:45 AM EST Reads: 2,136
In this Women in Technology Power Panel at 15th Cloud Expo, moderated by Anne Plese, Senior Consultant, Cloud Product Marketing at Verizon Enterprise, Esmeralda Swartz, CMO at MetraTech; Evelyn de Souza, Data Privacy and Compliance Strategy Leader at Cisco Systems; Seema Jethani, Director of Product Management at Basho Technologies; Victoria Livschitz, CEO of Qubell Inc.; Anne Hungate, Senior Director of Software Quality at DIRECTV, discussed what path they took to find their spot within the technology industry and how do they see opportunities for other women in their area of expertise.
Dec. 15, 2014 04:00 AM EST Reads: 1,370
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
Dec. 12, 2014 05:00 PM EST Reads: 1,239
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, data security and privacy.
Dec. 11, 2014 06:00 PM EST Reads: 1,443
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In his General Session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, discussed how to take advantage of a multitude of compute options and platform features to make cloud the cornerstone of your online presence.
Dec. 11, 2014 03:15 PM EST Reads: 1,911