International ICT services provider, Getronics, has today announced the completion of its acquisition by German AURELIUS Group, whilst simultaneously unveiling its international business strategy. The new Getronics, with operations across Europe and APAC, is investing in the development of next generation technology services, including a new aggregated cloud service which orchestrates third party services and applications, set to launch in Q3. In addition, its focus is firmly on leveraging in-country strengths and sharing those across other regions. For example, the Swiss operation boasts expertise in Unified Comms, whilst the Belgium division leads the way with their innovative New World of Working initiative, which sees businesses adopt the latest ways of effective working and collaboration, using innovative technologies. By strengthening country-specific operations, Getronics will enhance its international service portfolio with its dual focus on unifying country capabilities at a company level and through the Getronics Workspace Alliance (GWA).

Recognised as a strong performer by The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011, a challenger in the Gartner Magic Quadrant for Communications Outsourcing and Professional Services, December 2011, and supporting the 3^rd largest number of workspace assets (6.1M assets) across the world according to research by Datamonitor, the GWA continues to be at the core of the renewed Getronics strategy. The alliance is made up of nine members and through its partners, the alliance serves over 90 countries worldwide. Both the GWA and Getronics’ reach will be extended even further through partnerships made possible with AURELIUS-owned companies, where complimentary portfolios can be leveraged to mutual benefit.

Andreas Ziegenhain, CEO, says: “We feel the recognition last year from Gartner reinforces the significant advancements the GWA has made as a challenger in the managed IT services space. It also represents a key milestone in our efforts to evolve and add to our existing portfolio and, with its proven success, we’re keen to develop this offering even further. Our strategy will therefore deliver the best of both worlds: heightened strength locally through technology investment and the roll out of new services, whilst capitalising on synergises made possible through existing AURELIUS companies and the international reach the GWA affords. We also hold a wealth of assets, such as our data centres and nascent cloud portfolio, which have yet to be leveraged at a company level until now, making this a very exciting time for the business.

Getronics is over 100 years old and we’re as committed as ever to delivering the highest standards of service to our customers and our on-going evolution is testament to that,” concludes Ziegenhain.

Through its newly defined strategy, Getronics will look to build upon its significant Q1 successes and notable contract wins. This included, among others, a multi-million-Euro deal with shoe specialists Clarks in the UK; the GWA won a €42 million workspace services contract for a major global healthcare brand across more than 70 countries; a significant renewal and extension of the Getronics-lead GWA contract that encompassed long-term client Subsea 7 as they merged with Acergy; a multi-million-Euro deal with new client, RAC, assisting their separation from Aviva; a global network maintenance deal was won with a world-leading car manufacturer, led by Germany; finally, a €5.7 million regional APAC hardware procurement and services deal was won with a global investment bank, led by Singapore.

Evidence of the company’s plans for ‘cross-fertilisation’ services can already be seen in a number of countries. For example, service desk centres and contact centre operations based in the UK, Germany, Hungary and Malaysia are now merging into an international offering, of which any country can take advantage. Placing greater emphasis on international collaboration means all Getronics’ businesses will soon be able to take advantage of services previously only available in other countries.

With significant investment from its new parent company AURELIUS and its ambitious growth strategy, Getronics looks set to further establish itself as the leading provider in the outsourcing market.

About Getronics

For further information about Getronics, please visit http://getronics-uk.com/