ACIS are a specialist in the Microsoft FAST Search engine, and offer technical and consulting expertise that enables it to be used for the best practices described in our white paper – Microsoft Cloud 2.0 – FAST Social Computing.

Their SPM module enables FAST to be used in a ‘Hybrid SaaS‘ manner – In short one version of FAST can serve many different agencies via a form of a multi-tenant architecture, like the Government of Ontario here, which also explains how they use it to improve citizen service access via the various agency portals.

Critically they all share one common index, enabling them to implement a streamlined ‘No Wrong Door’ policy, meaning no matter which site you use to ask the question, you’ll always get an answer, and one that is consistent across departments!

Enterprise Cloud Search – ESaaS

ACIS defines the Cloud Best Practice call ESaaS – Enterprise Search as a Service. Read more in this white paper.

This defines how enterprise search software like FAST can be deployed into a SaaS model and delivered via utility billing models.