|By Jesus Rodriguez||
|June 25, 2012 06:00 AM EDT||
For the last two years, enterprise mobility has had a high place on the technology agenda of most companies. However, the mobile enterprise remains a highly complex and expensive endeavor that can only be afforded by a small group of organizations. Even more importantly, the enterprise mobility stacks are technologically archaic compared to the equivalent consumer market technology which is causing companies to start embracing open, consumer-based technologies as part of the enterprise mobile applications.
If you agree that connected devices are becoming a predominant force in the enterprise, then you can also agree that the industry is in desperate need for technologies that provide simple, open and yet robust mechanisms to develop enterprise applications that can run on these devices.
Mobile Enterprise Is About the Back End not the Front End
Looking at the current enterprise mobility technology ecosystem, we can quickly notice a heavy emphasis on development tools and technologies that allow developers to build applications that can run on a diverse number of devices. While that type of technologies is certainly welcome, this is far from being a problem in the enterprise. The market is full of mobile frontend technologies that support multi-device applications which are very viable solutions in an enterprise environment. PhoneGap, AppAccelerator's Titanium, Xamarin's Monotouch and Mono for Android, Sencha Touch are just some of the examples of technologies that enable a cross-device experience and, what is more important, provide a far superior experience than the equivalent SAP, IBM or Antenna software technologies.
Based on the rapid evolution of the mobile technology landscape, enterprise developers have a very broad spectrum of technology options when it comes to implementing mobile client frontend interfaces. The challenge, however, remains in the backend infrastructure. Aspects such as security, identity management, storage, messaging, media exchange, and content management are among many some of the most important backend capabilities that are required by most enterprise mobile applications. Enabling these and many other backend features represent, by enlarge, the most important challenge in the current spectrum of enterprise mobile applications.
When designing an enterprise mobility strategy, the emphasis should not be on the client development technologies and tools and, instead, it should be focused on the backend services and management experience to enable enterprise-ready mobile applications.
Anatomy of an Enterprise Mobile Platform in 2012
Looking at the current enterprise mobility market, we can find a group of "platforms" that can serve as the foundation of an enterprise mobile infrastructure. Sadly, all these technologies look incredibly similar and mysteriously resemble the models pioneered by Research in Motion a few years ago. Without exception, the current generation of enterprise mobility platforms provides a series of components that compose the complete mobile application lifecycle from development to operational management. The following figure depicts the fundamental elements of a mobile enterprise platform in the current market.
As illustrated in the above figure, the DNA of a traditional enterprise mobile platform is based on the following components.
- Cross Platform Mobile Application Development Tool: This component of an enterprise mobility platform enables a developer to implement mobile applications that can be deployed to multiple devices.
- Mobile Application Server: Traditional enterprise mobility platforms include a server side infrastructure that serves as the fundamental gateway to abstract the interaction between mobile applications and the datacenter infrastructure.
- Mobile Line of Business Adapters: Some enterprise mobility platforms include out of the box connectors to traditional line of business systems such as ERP or CRM applications. These components intend to streamline the integration of these platforms into enterprise mobile applications
- Mobile Application Manager: Every enterprise mobility platform provides a component to manage and monitor the different applications running in the mobile application server.
- Mobile Device Manager: Device management has been a traditional component of traditional enterprise mobility platforms since the early years. This component is typically responsible for managing the mobile devices running specific enterprise applications.
The components listed above represent the foundation of the current ecosystem of enterprise mobility platforms. Some of the characteristics of these components combined with the constraints of an on-premise delivery model introduce a series of challenges for organizations when embracing these platforms as the core of an enterprise mobility infrastructure.
The technical complexity and expensive delivery model of traditional enterprise mobile platforms combined with the novel and rapid evolving nature of mobile technologies makes enterprise mobility a really challenging experience for most organizations. Without getting into the specifics of any particular technology, we can refer to a number of challenges that are common across most enterprise mobile platforms.
- High learning curve: By not relying on popular and open technologies, traditional enterprise mobility platforms require that most companies train their developers and IT professionals in the usage of the proprietary development tools and frameworks required by the platform.
- On-premise infrastructure: Most enterprise mobility platforms require expensive on-premise infrastructures in order to host and manage the applications developed on the platform.
- Lack of developer community: The closed nature of traditional enterprise mobile platforms has impeded the growth of developer communities around these technologies. This fact has reflected in a lack of tools, frameworks and even accessible talent around those platforms which directly translates into high implementation and maintenance costs for most companies.
- Technology debt: The rapid evolution of mobile development technologies has made it impossible for most enterprise mobile platforms to keep up with the latest mobile trends. To cite an example, it took nearly a year after HTML5 became one of the most popular mechanisms for the implementation of mobile application before any of the major enterprise mobility platforms announced the native support for HTML5 applications.
- Professional services: The complexity and lack of developer communities for most enterprise mobility frequently platforms requires the use of professional services when implementing solutions on these platforms.
The aforementioned challenges are just some the roadblocks encountered by organizations when implementing enterprise mobility solutions based on traditional platforms. Given the growing importance of connected devices, the industry is in a desperate need of simpler, open, rapidly growing platforms that can help to democratize the enterprise mobility ecosystem.
The Time for an Enterprise Mobile Platform as a Service
As mentioned in the previous section, the current technology models for enterprise mobility has proven to be highly inefficient to address the challenges in this rapidly growing space. As an alternative, we need new enterprise mobile technologies that embrace modern computing paradigms and a simple delivery model that enables organizations to easily embrace enterprise mobility initiatives. In a nutshell, here are some of the primary elements we believe a modern enterprise mobility platform should provide:
- Freedom of tools and frameworks: A modern enterprise mobility platform should enable developers to use their favorite development tools and frameworks when it comes to implementing mobile applications.
- Open and simple to use backend capabilities: Forget the frontend capabilities, a modern enterprise mobile platform should enable open, service-enabled and simple to use backend features that allow developers to build enterprise-ready mobile applications.
- Cloud based delivery model: The on-premise model in enterprise mobile platforms have proven to be highly inefficient and cost prohibitive for most organizations. As an alternative, a modern enterprise mobility platform should leverage cloud computing as the fundamental mechanism to enable the backend and management capabilities of the platform.
- Managed mobile web hosting and provisioning capabilities: As HTML5 and mobile web techniques become increasingly important in enterprise mobile applications, the ability of hosting, provisioning and managing mobile web applications should be a key component of the next generation enterprise mobile platforms.
- Elastic and scalable computing model: While is true that user behavior is more predictable in enterprise mobile applications compared to consumer applications, the sole nature of mobile applications demands an elastically scalable hosting model in which infrastructure can be dynamically allocated based on user demands.
- Open, Open, Open: Finally, a modern enterprise mobility platform must be open enough to nurture a developer community around it and to keep up with the rapid evolution of mobile technologies.
An almost axiomatic truth in software development is the fact that most software platforms are just a realignment of well-established computing paradigms. In that sense, we should look for well-established software models that can enable the next generation of enterprise mobile platforms. We can quickly find the answer in one of the fastest growing technology movements of the last few years: Platform as a Service (PaaS)
A Platform as a Service for Enterprise Mobile Applications
At a high level, an enterprise mobile platform as a service is a cloud platform that provides elements of the enterprise mobile application development lifecycle as multi-tenant services. Specifically, an enterprise mobile application provides enterprise-ready backend capabilities as cloud services and it facilitates the hosting, provisioning and management of mobile applications that use those services. As other technology movements, an enterprise mobile platform as a service can be seen as a combination of existing technology movements such as mobile Backend as a Service (BaaS), mobile enterprise application stores, and a few other emerging areas in mobile technologies.
Expanding beyond the conceptual level, we think of the first generation of enterprise mobile PaaS as three fundamental components: a series of enterprise cloud APIs, a mobile enterprise application store and an environment to deploy, provision and manage enterprise mobile applications. The following figure illustrates this concept.
One of the most important aspects of an enterprise mobile platform is its application centric nature. Different from traditional platform as a service model, the application is the center of the enterprise mobile PaaS model and resources and services are provisioned and managed within the context of an application. The following figure illustrates that concept:
In addition to its numerous advantages from the technology standpoint, an enterprise mobile PaaS embraces the commercial SaaS model in which customers pay a subscription fee based on the usage of the platform. These models allow organizations to start relatively small and scale organically their enterprise mobility initiatives. Also, the cloud delivery model of the enterprise mobile cloud APIs allows organizations to immediately take advantage of new services as soon as they become available in the platform.
Even though it is not a key characteristic of the model, it is very important to highlight the tool agnostic nature of Enterprise Mobile Platform as a Service. Different from traditional enterprise mobile platforms in which development tools are at the center of the stack, an Enterprise Mobile PaaS focuses on the backend, hosting, provisioning and management aspects of enterprise mobile applications and delivers those in a model that can be used from any development tool or framework. To make the experience even simpler, Enterprise Mobile PaaS typically include SDKs for some of the major mobile platforms.
The Inevitability of the Enterprise Mobile PaaS
Based on some of the arguments expressed in the previous section, we can easily conclude that Enterprise Mobile PaaS are an inevitable evolution of the existing unsustainable enterprise mobility models. At a high level, Enterprise Mobile PaaS offers significant advantages over traditional models:
- Tool agnostic: Different from traditional enterprise mobile platforms, Enterprise Mobile PaaS allow organizations to build enterprise mobile applications using their favorite tools and frameworks.
- No on-premise setup: Enterprise Mobile PaaS are delivered as a cloud based solution that requires no on-premise infrastructure.
- No learning curve: The open nature of Enterprise Mobile PaaS makes it accessible to any developer with basic knowledge of mobile platforms.
- Continuous upgrades: Like any good cloud citizen, Enterprise Mobile PaaS make the continuous release of new and upgraded features a key element of the platform.
- Elastically scalable: An Enterprise Mobile PaaS allows organizations to scale organically based on the user demand of their enterprise mobile applications.
- Cost: The pay as you go model of Enterprise Mobile PaaS allows organizations to quickly ramp up and organically scale enterprise mobility initiatives without incurring major costs.
Finally and more importantly, the Enterprise Mobile PaaS represents the only model in which organizations can practically keep up with the fast evolving pace of the mobile technology world without sacrificing the policies of enterprise applications.
Enterprise Mobile Platform as a Service represents the natural evolution of enterprise mobility platforms. Traditional enterprise mobility platforms have proven to be highly inefficient, hard to scale, slow to evolve models that impose a high technologically and financial cost to most organizations. An Enterprise Mobile PaaS combines emerging technology models such as mobile Backend as a Service with creative application delivery models like application stores to simplify and democratize enterprise mobility.
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
Sep. 30, 2014 10:30 AM EDT Reads: 1,441
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how these devices generate enough data to learn our behaviors and simplify/improve our lives. What if we could connect everything to everything? I'm not only talking about connecting things to things but also systems, cloud services, and people. Add in a little machine learning and artificial intelligence and now we have something interesting...
Sep. 29, 2014 06:45 AM EDT Reads: 1,869
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
Sep. 28, 2014 09:45 AM EDT Reads: 1,529
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. In his session at Internet of @ThingsExpo, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
Sep. 27, 2014 11:30 PM EDT Reads: 1,895
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
Sep. 27, 2014 10:30 PM EDT Reads: 1,817
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects.
Sep. 27, 2014 10:30 PM EDT Reads: 2,276
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
Sep. 27, 2014 09:45 PM EDT Reads: 2,480
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
Sep. 27, 2014 08:45 PM EDT Reads: 2,350
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
Sep. 27, 2014 01:00 PM EDT Reads: 2,035
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Sep. 27, 2014 11:00 AM EDT Reads: 2,204
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
Sep. 26, 2014 11:45 PM EDT Reads: 1,531
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
Sep. 26, 2014 10:45 PM EDT Reads: 1,471
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
Sep. 26, 2014 07:45 PM EDT Reads: 2,286
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
Sep. 26, 2014 06:15 PM EDT Reads: 1,649
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Sep. 26, 2014 06:00 PM EDT Reads: 1,581
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
Sep. 26, 2014 05:00 PM EDT Reads: 1,582
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
Sep. 26, 2014 10:00 AM EDT Reads: 1,527
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
Sep. 26, 2014 10:00 AM EDT Reads: 2,066
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
Sep. 26, 2014 09:45 AM EDT Reads: 1,436
With the iCloud scandal seemingly in its past, Apple announced new iPhones, updates to iPad and MacBook as well as news on OSX Yosemite. Although consumers will have to wait to get their hands on some of that new stuff, what they can get is the latest release of iOS 8 that Apple made available for most in-market iPhones and iPads. Originally announced at WWDC (Apple’s annual developers conference) in June, iOS 8 seems to spearhead Apple’s newfound focus upon greater integration of their products into everyday tasks, cross-platform mobility and self-monitoring. Before you update your device, here is a look at some of the new features and things you may want to consider from a mobile security perspective.
Sep. 26, 2014 09:00 AM EDT Reads: 1,409