Click here to close now.

Welcome!

Virtualization Authors: Liz McMillan, Carmen Gonzalez, JP Morgenthal, Pat Romanski, Adrian Bridgwater

Blog Feed Post

AppDynamics Pumps up the Jam in San Francisco

It’s been a week since we hosted AppJam Americas, our first North American user conference in San Francisco. With myself as master of ceremonies, and a minor wardrobe malfunction at the start (see video at the end of this post), the entire day was a huge success for us and our customers. One thing that stuck in my mind was that applications today have become way more complex to manage—and strategic monitoring has become key to mastering that complexity. Simply put, SOA+Virtualization+Big Data+Cloud+Agile != Easy.

The day started with Jyoti Bansal, our CEO and Founder outlining his vision to be the world’s #1 solution for managing modern web applications. The simple facts are that applications have become more dynamic, distributed and virtual. All of these factors have increased their operational complexity, and log files and legacy monitoring solutions are ill-suited to the task.

Jyoti then outlined our core design principles around Business Transaction Monitoring, Self-learning, intelligence and the need to keep app management simple.  He then suggested what the audience could expect from AppJam: “AppJam is about sharing knowledge, learning best practices, guiding our direction and Jamming.” (We’re pretty sure by “jamming” he meant “partying.”)

With the intro from Jyoti done, it was time for me to nose dive the stage and introduce our first customer speaker – Ariel Tsetlin from Netflix.

How Netflix Operates & Monitors in the Cloud

With 27 million customers around the world, Neflix’s growth over the past three years has been meteoric. In fact, they found that they couldn’t build data centers fast enough. Hence, they moved to the public cloud in AWS for better agility.

In his session, Ariel talked about Netflix’s architecture in the cloud and how they built their own PaaS in terms of apps and clusters on top of Amazons IaaS. One unique thing Netflix does is bake their OS, middleware, apps and monitoring agents into a single image rather than using a tool like Chef or Puppet to manage application configuration and deployment separately from the underlying OS, middleware and tools. Everything is automated and managed at the instance level, with developers given the freedom and responsibility to deploy whenever they want to. That’s pretty cool stuff when you consider that developers now manage their own capacity and auto-scaling within the Cloud.

Ariel then talked about the assumption that failure is inevitable in the Cloud, with the need to plan and design around the fact that every part of the application can and will fail at some point. Testing for failure through “monkey theory” and Netflix’s “Simian Army” allows them to simulate failure at every level of the application, from randomly killing instances to taking out entire availability zones in AWS.

From a monitoring perspective, Netflix uses internally developed tools and AppDynamics, which are also baked into their AWS images. Doing so allows developers to live and die by monitoring in production through automated alerts and problem discovery. What’s perhaps different is that Netflix focuses their monitoring at the service level (e.g. app cluster), rather than at the infrastructure level–so they’re really not interested in CPU or memory unless it’s impacting their end users or business transactions.

Finally, Ariel spoke about AppDynamics at Netflix, touching on the fact they monitor over 1 million metrics per minute across 400+ business transactions and 300+ application services, giving them proactive alerts with URL drill-down into business transaction latency and errors from self-learned baselines. Overall, it was a great session for those looking to migrate and operate their application in the Cloud.

When Big Data Meets SOA

Next up was Bob Hartley, development manager from Family Search, who gave an excellent talk about managing SOA and Big Data behind the world largest genealogy architecture. With almost 3 billion names indexed and 550+ million high resolution digital images, FamilySearch has over 20 petabytes of data which needs to be managed by their Java and Node.JS distributed architecture spanning 5,000 servers. What’s scary is that this architecture and data is growing at a rapid pace, meaning application performance and scalability is fundamental to the success of Family Search.

After a brief intro, Bob started to talk about his Big Data architecture in terms of what technologies they were using to manage search queries, images, and people records. Clusters of Apache Lucene, SOLR, and custom map-reduce combined with traditional relational database technology such as Oracle, MySQL, and Postgres.

Bob then talked about his team’s mission – to enable business agility through visibility, responsiveness, standardization, and vendor independence. At the top of this list was to provide joy for customers and stakeholders through delivering features that matter faster.

Bob also emphasized the need for repeatable, reliable and automated processes, as well as the need to monitor everything so his team could manage the performance of their SOA and Big Data application through continuous agile release cycles. Family Search has gone from a 3-month release cycle to a continuous delivery model in which changes can be deployed in just 40 minutes. That’s pretty mind blowing stuff when you consider the size and complexity of their environment!

What’s interesting is that Release != Deploy at FamilySearch; they incrementally roll out out new features to different sets of users using flags, allowing them to test and tease features before making them available to everyone. Monitoring is at the heart of their continuous release cycle, with Dev and Ops using baselines and trending to determine the impact of new features on application performance and scalability.

In terms of the evaluation process, the company looked at 20 different APM vendors over a 6 month period before finally settled on AppDynamics due to our dynamic discovery, baselining, trending, and alerting of business transactions. As Bob said, “AppDynamics gave us valuable performance data in less than one day. The closest competitors took over 2 weeks just to install their tools.”

Today, a single AppDynamics management server is used in production to monitor over 5,000 servers, 40+ application services, and 10 million business transactions a day. Since deployment, Family Search has managed to find dozens of problems they’ve had for years, and have managed to scale their application by 10x without increasing server resources. They’ve also seen MTTD drop from days to minutes and MTTR drop from months to hours and minutes.

Bob finished his talk with his lessons learned for managing SOA, Big Data and Agile applications: “Keep Architecture Simple,” “Speed of delivery is essential,” “Systems will eventually fail,” and “Working with SOA, Big Data and Agile is hard.”

How AppDynamics is accelerating DevOps culture at Edmunds.com

After lunch, John Martin, Senior Director of Production Engineering, spoke about DevOps culture at Edmunds.com and how AppDynamics has become central to driving team collaboration. After a brief architecture overview outlining his SOA environment of 30 application services, John outlined what DevOps meant to him and his team – “DevOps is really about Collaboration – the most challenging issues we faced were communication.” Openly honest and deeply passionate throughout his session, John talked about three key challenges his team faced over the years that were responsible for the move to DevOps:

1. Infrastructure Growth

2. Communication Failure

3. Go Faster & Be Efficient

In 2005 Edmunds.com had just 30 servers; by the end of this year that figure will have risen to 2,500. Through release automation using tools such as Bladelogic and Chef, John and his team are now able to perform a release in minutes versus the 8 hours it took back in 2005.

John gave an example on communication failure in which development was preparing for a major release at Edmunds.com using a new CMS platform. This release was performance-tested just two weeks prior to go-live. Unfortunately the new platform showed massive scalability limitations, causing Ops to work around the clock to over-provision resources as a tactical fix. Fortunately the release was delivered on time and the business was happy. However, they suffered as a technology organization due to finding architecture flaws so late in the game – “We needed a clear picture of what went wrong and how we were going to prevent such breakdown in future.”

Another mistake with a release in 2010 which forced a major re-think between development and operations. It was this occurrence that caused Edmunds.com to get really serious about DevOps. In fact, the technical leads got together and reorganized specialized teams within Dev and Ops to resolve deployment issues and shed pre-conceptions on who should do what.  The result was improved relationships, better tooling, and a clearer perspective on how future projects could work.

John then touched on the tools that were accelerating DevOps culture, specifically Splunk for log files and AppDynamics for application monitoring. “AppDynamics provides a way for Dev and Ops to speak the same language. We’ve saved hundreds of hours in pre-release tests and discovered many new hotspots like the performance of our inventory business transaction which increased by 111%.” In fact, within the first year, AppDynamics generated a ROI of $795,166 with year 2 savings estimated at a further $420k. John laughed, “As you can see, AppDynamics wasn’t a bad investment.”

John ended his session with 5 tips for ensuring that DevOps succeeds in an organization: Be honest, communicate early and often, educate, criticize constructively, and create champions. Overall, a great session on why DevOps is needed in today’s IT teams.

Zero to Production APM in 30 days (while sending half a billion messages per day)

The final customer session of the day came from Kevin Siminski, Director of Infrastructure Operations at ExactTarget and it was definitely worth waiting for. Kevin actually kicked off his talk by describing a weekly product tech sync meeting which he had with his COO. The meeting was full with different stakeholders from development and operations who were discussing a problem that they were currently experiencing in production.

“I literally got my laptop out, brought up the AppDynamics UI and in one minute we’d found the root cause of the problem,” Kevin said. Not a bad way to get his point across of why the value of Application Performance Management (APM) in 2012 is so important.

Kevin then gave a brief intro to ExactTarget and the challenges of powering some of the world’s top brands like Nike, BestBuy and Priceline.com. ExactTarget’s .NET messaging environment is highly virtualized with over 5,000 machines that generate north of 500 million messages per day across multiple Terabytes of databases.

Kevin then touched on the role of his global operations team and how his team’s responsibility had shifted over the last four years. “My team went from just triaging system alerts to taking a more proactive approach on how we managed emails and our business. Today my team actively collaborates with development, infrastructure and support teams.” All these teams are now focused and aligned on innovation, stability, performance and high availability.

Kevin then outlined his 30-day implementation plan for deploying AppDynamics across his entire environment using a single dedicated systems engineer and an AppDynamics SaaS management server for production. Week 1 was spent on boarding the IT-security team, reviewing config mgmt and testing agent deployment to validate network and security paths. Week 2 involved deploying agents to a few of the production IIS pools and validating data collection on the AppDynamics management server. Week 3 saw all agents pushed to every IIS pool with collection mechanism sent to disabled. The config mgmt team then took over and “owned” the deployment process for go live. Week 4 saw all services and AppDynamics agents enabled during a production change window with all metrics closely monitored throughout the week to ensure no impact or unacceptable overhead.

AppDynamics’ first mission was to monitor the ExactTarget application as it underwent an upgrade to its mission-critical database from SQL Server 2003 to 2008. It was a high-risk migration as Kevin’s team were unable to assess the full risk due to legacy application components, so with all hands on the deck they watched AppDynamics as the migration happened in real-time. As the switch was made, application calls per minute and response time remained constant but application errors began to spike. By drilling down on these errors in AppDynamics, the dev team was quickly able to locate where they were coming from and resolve the application exceptions.

Today, AppDynamics is used for DevOps collaboration and feedback loops so engineers get to see the true impact of their releases in a production environment, a process that was requested by a product VP outside of Kevin’s global operations team. Overall, Kevin relayed an incredible story of how APM can be deployed rapidly across the enterprise to achieve tangible results in just 30 days.

A nice surprising statistic that I later realized in the evening was that the total number of servers being monitored by AppDynamics across our four customer speakers was well over 20,000 nodes. Having been in the APM market for almost 10 years I’m struggling to think of another vendor with such successful large scale production deployments.

Here’s a link to the photo gallery of AppJam 2012 Americas. A big thank you to our customers for attending and we’ll see you all next year!

For those keen to see my stage nosedive here you go:

Appman.

Read the original blog entry...

More Stories By AppDynamics Blog

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@ThingsExpo Stories
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers is very hard. You have to learn five new and different technologies and best practices (libswarm, sy...
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data retrieval. They can easily adapt to new data sets and provide access to both structured and unstruc...
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, will discuss IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sector...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
One of the biggest impacts of the Internet of Things is and will continue to be on data; specifically data volume, management and usage. Companies are scrambling to adapt to this new and unpredictable data reality with legacy infrastructure that cannot handle the speed and volume of data. In his session at @ThingsExpo, Don DeLoach, CEO and president of Infobright, will discuss how companies need to rethink their data infrastructure to participate in the IoT, including: Data storage: Understanding the kinds of data: structured, unstructured, big/small? Analytics: What kinds and how responsiv...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
Advanced Persistent Threats (APTs) are increasing at an unprecedented rate. The threat landscape of today is drastically different than just a few years ago. Attacks are much more organized and sophisticated. They are harder to detect and even harder to anticipate. In the foreseeable future it's going to get a whole lot harder. Everything you know today will change. Keeping up with this changing landscape is already a daunting task. Your organization needs to use the latest tools, methods and expertise to guard against those threats. But will that be enough? In the foreseeable future attacks w...
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way. SoftLayer gives you the highest performing cloud infrastructure available. One platform that takes data centers around the world that are full of the widest range of cloud computing options, and then integrates and automates everything. Join SoftLayer on June 9 at 16th Cloud Expo to learn about IBM Cloud's SoftLayer platform, explore se...