Click here to close now.

Welcome!

Virtualization Authors: Clinton Wolfe, Elizabeth White, Pat Romanski, Tim Hinds, Carmen Gonzalez

Blog Feed Post

Applying MaaS to DaaS (Database as a Service) Contract. An introduction to the Practice

The Cloud offers a great opportunity to manage highly available and scalable databases by decreasing cost, time and risks. We have introduced how [4] the DaaS life cycle helps in applying best practices when migrating to the Cloud or administrating day-by-day Cloud activities. Taking into consideration the risks associated with Cloud contracts, we introduce a set of best practices that assist organizations in defining the best possible DaaS agreement. Best practices help define regulation controls that determine when and how applications can be deployed in the Cloud. This means that Cloud computing platforms are made up of different components from a variety of vendors but also of a variety of legal jurisdictions (countries, politics, risk management and compliance).

MaaS applied to drawing up the DaaS contract (and to control the Services)

Applying the MaaS can help manage data storage by using location constraints to check where your data is deployed and how it is implemented. Such constraints need to be clearly defined in the contract; persistence and dependencies have to be those classified (and regularly updated) in the data model in order to standardize the platform technologies that underpin the service provided. The main obligations that must be stipulated in the DaaS contract are the following:

1. Integrity defined at the model level has to be maintained through the service. The monitoring executed by data model, for example, has to match what is defined into the initial data structure and classified in the same way;

2. Country location has to be defined in the model partition and regularly monitored and compared. Any mismatch is an infringement of the agreement and must be reconciled with the terms outlined in the SLA;

3. Include and specify international regulations that the both Provider and the Vendor are responsible for during the service life cycle. In detail, highlight directives containing data breach rules. Provider and Vendors are protected although any violation is a service penalty and the data owner must notify both Provider and Vendor in case of a breach;

4. Specify location properties and not only in terms of country. The site locating machines, racks and so on has to be the appropriate one (weight per square meter, fire safety, anti-flood, employee privileges and security service personnel);

5. Identify trust boundaries throughout the IT architecture. Data models and partitions are the right way to define trust boundaries and stewardship to prevent unauthorized access and sharing;

6. Include the method to encrypt data transmitted across the network. If different encryption is used by the provider/ vendor, specify what and when it is to be used. The contract has to include how encryption is run on multi-tenant storage. List the rules concerning keys adoption;

7. Once data has to be deleted, specify that data retention and deletion are the responsibility of the Provider. Looking at data model mapping, data has to be destroyed in all locations defined and monitored. The Provider has to specify if data, for any reason, has been copied in different media and then shredded. The contract must include a provision for the customer to request an audit in order to certify that data has been deleted. This is strategic because satisfyes 2 important clauses:

7.1) Service Closure: the provider should not be able to terminate the service at his convenience. Merges, acquisition and other unpredictable events cannot stop the service (clause of irrevocable guarentee of continous service). In case the service has to be shutdown, the provider has the obligation to retain the data (and services) for an accepatable period of time and to migrate them to the new provider without costs. Of course, data retention and unrecoverable deletion after the migration are the responsability of the provider;

7.2) Right to Closure: in case the contract’s clauses are non respected (value proposition violated, extra charged upgrades, infrastructure maintenance without appropriate assistance, services have not be rendered adeguately, location security out of order …) you should close the contract without penalties. Again, the provider has the obligation to retain the data (and services) for an accepatable period of time and then to migrate them to the new provider.

8. Models are key to ensuring that logical data segregation and control are effective after backup and recovery, test and compare are completed. Include in the contract that a data model should be used to define the data architecture through the data life cycle. MaaS maintain the right to audit, to test all the clauses have been agreed: the data models keep in.

Although the best practices introduced above are helpful guidelines in defining DaaS contracts, negotiating the contractual clauses of your Cloud agreement is the first constraint. Ensure that all standard functionality are guaranteed and enforce special measures should be taken into consideration to secure data and service both in transit from/to the Provider and during the storage:

1)    Enforce and ensure security compliance through ISO 27001/27002 directions. Schedule vulnerability assessments and regular real-time visibility into data applications. MaaS can define “on-premise” the multitenancy in the provider’s infrastructure and applications. Models map the service requirements at a given infrastructure: then, compliance officers have to periodically verify requirements assessment and outcomes through the infrastructure.

2)    Apply SSL, IPSec constraints to secure data movement into the data center. Perimeter protection is essential to prevent denial-of-service threats;

3)    Consider and include VLAN, VPN rules to secure data movement from/to the data center;

4)    Include full disclosure. Provider’s employees and data administrators have to be certified by regulatory and compliance obligations. ISO 27001/27002 have to be provider’s standards (extended to their employees) in regard to privacy and data residency. Always include in the contract, who is responsible for establishing the compliance policy.

Conclusion

MaaS is the “compass” to define on-premise the DaaS (Database as a Service) properties such as security range, DB partitioning and scaling, multi-tenancy, geo-location and all requested assets might be defined “early”. Still, models increases the efficiency of defining, updating and sharing data models and database designs. In other words, models provide continuity with the databases’ structure to extend to the Cloud preconfigured levels of security, compliance and what has been registered inside the data models.

References
[1] N. Piscopo - ERwin® in the Cloud: How Data Modeling Supports Database as a Service (DaaS) Implementations
[2] N. Piscopo - CA ERwin® Data Modeler’s Role in the Relational Cloud
[3] D. Burbank, S. Hoberman - Data Modeling Made Simple with CA ERwin® Data Modeler r8
[4] N. Piscopo – Best Practices for Moving to the Cloud using Data Models in the DaaS Life Cycle
[5] N. Piscopo – Using CA ERwin® Data Modeler and Microsoft SQL Azure to Move Data to the Cloud within the DaaS Life Cycle
[6] R. Livingstone – Four Barriers to Cloud Due Diligence;
[7] N. Piscopo – MaaS (Model as a Service) is the emerging solution to design, map, integrate and publish Open Data http://cloudbestpractices.net/2012/10/21/maas/
[8] N. Piscopo – MaaS Workshop, Awareness, Courses Syllabus;
[9] N. Piscopo – DaaS Workshop, Awareness, Courses Syllabus;
[10] N. Piscopo – DaaS Contract templates: main constraints and examples, in press.


Read the original blog entry...

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

@ThingsExpo Stories
The cloud is now a fact of life but generating recurring revenues that are driven by solutions and services on a consumption model have been hard to implement, until now. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, will discuss how a top European telco has leveraged the innovative recurring revenue generating capability of the consumption cloud to enable a unique cloud monetization model to drive results.
As organizations shift toward IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection &E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his session at 16th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Partnerships, will discuss how to cut costs, scale easily, and unleash insight with CommVault Simpana software, the only si...
Analytics is the foundation of smart data and now, with the ability to run Hadoop directly on smart storage systems like Cloudian HyperStore, enterprises will gain huge business advantages in terms of scalability, efficiency and cost savings as they move closer to realizing the potential of the Internet of Things. In his session at 16th Cloud Expo, Paul Turner, technology evangelist and CMO at Cloudian, Inc., will discuss the revolutionary notion that the storage world is transitioning from mere Big Data to smart data. He will argue that today’s hybrid cloud storage solutions, with commodity...
Cloud data governance was previously an avoided function when cloud deployments were relatively small. With the rapid adoption in public cloud – both rogue and sanctioned, it’s not uncommon to find regulated data dumped into public cloud and unprotected. This is why enterprises and cloud providers alike need to embrace a cloud data governance function and map policies, processes and technology controls accordingly. In her session at 15th Cloud Expo, Evelyn de Souza, Data Privacy and Compliance Strategy Leader at Cisco Systems, will focus on how to set up a cloud data governance program and s...
Roberto Medrano, Executive Vice President at SOA Software, had reached 30,000 page views on his home page - http://RobertoMedrano.SYS-CON.com/ - on the SYS-CON family of online magazines, which includes Cloud Computing Journal, Internet of Things Journal, Big Data Journal, and SOA World Magazine. He is a recognized executive in the information technology fields of SOA, internet security, governance, and compliance. He has extensive experience with both start-ups and large companies, having been involved at the beginning of four IT industries: EDA, Open Systems, Computer Security and now SOA.
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Every innovation or invention was originally a daydream. You like to imagine a “what-if” scenario. And with all the attention being paid to the so-called Internet of Things (IoT) you don’t have to stretch the imagination too much to see how this may impact commercial and homeowners insurance. We’re beyond the point of accepting this as a leap of faith. The groundwork is laid. Now it’s just a matter of time. We can thank the inventors of smart thermostats for developing a practical business application that everyone can relate to. Gone are the salad days of smart home apps, the early chalkb...
Operational Hadoop and the Lambda Architecture for Streaming Data Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, representing a model of how to analyze rea...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes for use cases across the industrial, enterprise, and consumer segments.
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch of Docker's initial release in March of 2013, interest was revved up several notches. Then late last...
SYS-CON Events announced today that Dyn, the worldwide leader in Internet Performance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, safer, and more reliably than ever.
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial Cloud.
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
Performance is the intersection of power, agility, control, and choice. If you value performance, and more specifically consistent performance, you need to look beyond simple virtualized compute. Many factors need to be considered to create a truly performant environment. In his General Session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, discussed how to take advantage of a multitude of compute options and platform features to make cloud the cornerstone of your online presence.
Even as cloud and managed services grow increasingly central to business strategy and performance, challenges remain. The biggest sticking point for companies seeking to capitalize on the cloud is data security. Keeping data safe is an issue in any computing environment, and it has been a focus since the earliest days of the cloud revolution. Understandably so: a lot can go wrong when you allow valuable information to live outside the firewall. Recent revelations about government snooping, along with a steady stream of well-publicized data breaches, only add to the uncertainty
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
Docker is an excellent platform for organizations interested in running microservices. It offers portability and consistency between development and production environments, quick provisioning times, and a simple way to isolate services. In his session at DevOps Summit at 16th Cloud Expo, Shannon Williams, co-founder of Rancher Labs, will walk through these and other benefits of using Docker to run microservices, and provide an overview of RancherOS, a minimalist distribution of Linux designed expressly to run Docker. He will also discuss Rancher, an orchestration and service discovery platf...
PubNub on Monday has announced that it is partnering with IBM to bring its sophisticated real-time data streaming and messaging capabilities to Bluemix, IBM’s cloud development platform. “Today’s app and connected devices require an always-on connection, but building a secure, scalable solution from the ground up is time consuming, resource intensive, and error-prone,” said Todd Greene, CEO of PubNub. “PubNub enables web, mobile and IoT developers building apps on IBM Bluemix to quickly add scalable realtime functionality with minimal effort and cost.”