Welcome!

Containers Expo Blog Authors: Liz McMillan, AppDynamics Blog, Elizabeth White, Anders Wallgren, Martin Etmajer

News Feed Item

NetSuite Cloud Helps Accelerate Mailplus' Growth By 24 Percent

Australian Mail Courier Replaced Multiple On-Premise Applications and Launched Mobile Version With NetSuite To Manage More Than 150 Franchises

SYDNEY, Nov. 12, 2012 /PRNewswire/ -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced that Australia's mail courier service Mailplus grew revenue by 24 percent in FY2011 to $20.5 million, after switching from multiple on-premise applications to NetSuite. It now uses NetSuite to manage its complete business cycle, including financials, sales and customer relationship management (CRM), as well as over 150 franchise partners across Australia. It also created an iPad and smartphone application using NetSuite's SuiteCloud development platform to provide its sales force with remote access into NetSuite's partner centre to assist with meeting prospects in the field. After switching to NetSuite, customer signings doubled on average from 100 to 200 per month and sales cycles accelerated from three months to one week in the first six months, without increasing overhead costs.

To view the multimedia assets associated with this release, please click http://www.prnewswire.com/news-releases/netsuite-cloud-helps-accelerate-mailplus-growth-by-24-percent-178941041.html

Founded in 1997, Mailplus is a private Australian company owned by Jigsaw Capital, providing mail courier services to more than 7,000 businesses across Australia, such as picking-up and delivering mail, depositing bank cheques and picking up supplies from the Post Office. It was recognised in BRW's top Australian Franchise Businesses list in 2011, after achieving gross sales of more than $16.6 million in 2010.

Mailplus moved to NetSuite's single, cloud-based business management suite in early 2010, after its previous on-premise applications struggled to handle its rapid growth. This included MYOB for accounting, FileMaker for CRM and sales, as well as various additional applications and spreadsheets for managing core processes, such as invoicing and telephone sales.

Mailplus now uses NetSuite to manage the key aspects of its entire business, while its franchisees use NetSuite's Advanced Partner Centre to manage the key aspects of their owner-operated businesses, including lead management, order processing, CRM, marketing, accounts, sales forecasting and head-office communication. Both solutions are integrated to give Mailplus real-time visibility into the marketing and sales activities of its franchisee network, providing better tracking, shorter sales cycles and expanded revenue opportunities. It has also reduced IT maintenance costs by around $100,000 per year since moving to NetSuite.

"The more franchisees we added to our old system, the greater the system stress — to the point that it was crashing almost daily and costing us thousands of dollars a month to maintain and service," said Chris Burgess, chief executive officer for Mailplus. "Switching to NetSuite solved these problems, giving us the scalable platform we need to grow our business. More importantly, our franchisees now have a real-time view into every aspect of their business at anytime, particularly customer sales."

In addition, Mailplus used NetSuite's SuiteCloud development platform to create an iPad and smartphone application that gives franchisees remote access into the NetSuite partner centre. Franchisees can now download multiple leads and allocate them to the geographically closest sales person, using inbuilt GPS software in the device. The salesperson is automatically given a detailed map to find the prospect, as well as qualifying information such as the potential customer's mail requirements. Once in the meeting, customers and prospects can sign contracts on the device, further streamlining the process. Then, once a customer is signed up, franchise owners have immediate access to their details to incorporate into financial forecasts.

"We've gone from a very manual system to a completely automated system," said Mr Burgess. "As a result, our lead time for signing up a new customer has reduced on average from three months to one week. We are also signing up a lot more customers with far fewer sales people. Once we needed eight sales people to sign up 100 customers a month; now half that number signs around 50 new customers a week. It has made an incredible difference to our business."

Mark Troselj, managing director of APAC for NetSuite, commented: "Businesses with a large distributed sales force like Mailplus, are increasingly turning to cloud-based business management tools to enable their sales teams to operate more effectively from any location and on any device. With enhanced mobile integration, Mailplus now has instant access to back-office intelligence and support when they most need it – closing a new customer deal. That is the real power of cloud."

Today, more than 12,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade outdated client/server ERP systems. NetSuite excels at streamlining business operations, as demonstrated in a recent Gartner study naming NetSuite as the fastest growing top ten financial management systems vendor in the world. NetSuite has continued its success in delivering the best cloud financials/ERP suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of cloud is accelerating.

For more information about NetSuite please visit www.netsuite.com.au.

For more information about Mailplus please visit www.mailplus.com.au.

Follow @NetSuiteAPAC on Twitter for NetSuite news and real-time updates.

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc.

 

Related Link:

NetSuite

SOURCE NetSuite Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Silver Spring Networks, Inc. (NYSE: SSNI) extended its Internet of Things technology platform with performance enhancements to Gen5 – its fifth generation critical infrastructure networking platform. Already delivering nearly 23 million devices on five continents as one of the leading networking providers in the market, Silver Spring announced it is doubling the maximum speed of its Gen5 network to up to 2.4 Mbps, increasing computational performance by 10x, supporting simultaneous mesh communic...
Eighty percent of a data scientist’s time is spent gathering and cleaning up data, and 80% of all data is unstructured and almost never analyzed. Cognitive computing, in combination with Big Data, is changing the equation by creating data reservoirs and using natural language processing to enable analysis of unstructured data sources. This is impacting every aspect of the analytics profession from how data is mined (and by whom) to how it is delivered. This is not some futuristic vision: it's ha...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...
One of the bewildering things about DevOps is integrating the massive toolchain including the dozens of new tools that seem to crop up every year. Part of DevOps is Continuous Delivery and having a complex toolchain can add additional integration and setup to your developer environment. In his session at @DevOpsSummit at 18th Cloud Expo, Miko Matsumura, Chief Marketing Officer of Gradle Inc., will discuss which tools to use in a developer stack, how to provision the toolchain to minimize onboa...
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 ad...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies adopt disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevO...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Avere delivers a more modern architectural approach to storage that doesn’t require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbuilding of data centers ...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
SYS-CON Events announced today that iDevices®, the preeminent brand in the connected home industry, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. iDevices, the preeminent brand in the connected home industry, has a growing line of HomeKit-enabled products available at the largest retailers worldwide. Through the “Designed with iDevices” co-development program and its custom-built IoT Cloud Infrastruc...
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
The Quantified Economy represents the total global addressable market (TAM) for IoT that, according to a recent IDC report, will grow to an unprecedented $1.3 trillion by 2019. With this the third wave of the Internet-global proliferation of connected devices, appliances and sensors is poised to take off in 2016. In his session at @ThingsExpo, David McLauchlan, CEO and co-founder of Buddy Platform, will discuss how the ability to access and analyze the massive volume of streaming data from mil...
WebSocket is effectively a persistent and fat pipe that is compatible with a standard web infrastructure; a "TCP for the Web." If you think of WebSocket in this light, there are other more hugely interesting applications of WebSocket than just simply sending data to a browser. In his session at 18th Cloud Expo, Frank Greco, Director of Technology for Kaazing Corporation, will compare other modern web connectivity methods such as HTTP/2, HTTP Streaming, Server-Sent Events and new W3C event APIs ...
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...