Welcome!

Virtualization Authors: Liz McMillan, Pat Romanski, Sharon Barkai, Imran Akbar, Elizabeth White

News Feed Item

Contact Solutions Releases Interactive Voice Response Cost Comparison Infographic

RESTON, Va., Dec. 4, 2012 /PRNewswire/ -- Contact Solutions, a leading provider of cloud-based customer self-service solutions, today released an infographic examining Interactive Voice Response (IVR) costs and savings potential. The infographic details one company's major monetary savings with the paid, optimized IVR solutions offered by Contact Solutions over the "free" IVR services many business process outsourcers provide.

(Photo: http://photos.prnewswire.com/prnh/20121204/LA23210-INFO)

About Contact Solutions

Contact Solutions invents real customer service.  Our patented technology, optimized solutions and culture of continuous improvement deliver a more personalized customer experience. Guaranteed.

Our Continuous Improvement Methodology™ has improved the customer experience for every client — with an average CX rating increase of 27.4% — while lowering costs. This unique model quantifies the customer experience, enabling our clients to continuously improve performance and achieve ROI, year after year. Contact Solutions is one of the top five largest hosted IVR providers in North America and the recipient of the Frost & Sullivan Product Differentiation Award.  For more, visit www.contactsolutions.com

SOURCE Contact Solutions

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.