Welcome!

Containers Expo Blog Authors: Pat Romanski, Yeshim Deniz, Elizabeth White, Liz McMillan, Amit Gupta

News Feed Item

Bumper M-Commerce Christmas Ahead - But Consumers Set to Gamble on Shopping for Gifts

New Research Report Sponsored by NetSuite, 'The Christmas Gamble', Reveals Expected Consumer Shopping Trends This Christmas

LONDON, Dec. 4, 2012 /PRNewswire/ -- Research sponsored by NetSuite Inc. (NYSE: N), the industry's leading vendor of cloud-based financials / ERP software suites, today revealed that almost one in four consumers surveyed plan to spend more on their Christmas shopping this year compared to the last three years. Mobile commerce is expected to play a key role in driving sales during this festive season; almost 20 percent of consumers surveyed say they plan to shop through a mobile device this Christmas and one in 10 of consumers aged under 35 said that a mobile device is their primary shopping tool of choice. The research is based on 2,000 UK consumer surveys conducted by Vanson Bourne and announced by NetSuite today ahead of its upcoming report, The Christmas Gamble.

However, when it comes to getting their hands on the perfect gift, consumers are set to gamble this Christmas. Looking back over the last three years, almost half of the consumers surveyed said that a gift they had planned to buy was out of stock, with 80 percent of these consumers experiencing products being unavailable online. Gifts most frequently out of stock include clothes, accessories and toys – with 40 percent of consumers surveyed stating they have been unable to buy these products in the past over the Christmas period. With only half of the consumers surveyed having started their Christmas shopping, many are gambling on whether they will be able to get the gift they really want for their friends and loved ones.

More spent on Christmas presents…for ourselves

The good news for retailers is that almost a quarter of consumers surveyed plan to spend more this Christmas, proving that shopping is still high on the agenda despite the economic gloom. However, austerity may have had an impact on Christmas spirit, with consumers being more selfish in their shopping habits: one in five 18-24 year olds surveyed and one in ten of all consumers surveyed plan to spend more money on themselves this Christmas than on friends and family. The NetSuite-sponsored report also reveals that the UK is a nation of literally laid-back shoppers, with almost 20 percent of consumers surveyed aged under 35 doing their Christmas shopping from the comfort of their bed through eCommerce and m-commerce channels.

Andy Lloyd, General Manager, Commerce Products at NetSuite says: "The Christmas gamble is challenging for both retailers and consumers – while retailers can't afford to be left with too much stock after the Christmas period, being out of stock means they can miss out on critical revenue opportunities and be left with disgruntled customers. Consumers stated that a lack of product availability is the most frustrating thing about Christmas shopping, and almost a quarter of consumers can go to a competing retailer to purchase an unavailable item. With people spending more on their Christmas shopping this year, it's vital that retailers embrace this opportunity and find the right balance between gambling with the right amount of stock and meeting consumer demand and, when faced with an out-of-stock item, that they help consumers find it in another store or have it delivered to their home from the eCommerce site."

Preview of the top trends highlighted in the Christmas Gamble report:

  • We're still traditional at heart – despite a dramatic rise in m-commerce, consumers are still loyal to the High Street - the average consumer surveyed carries out 43 percent of their shopping in-store and 57 percent online. However, 68 percent of these consumers plan to spend more online than in-store this Christmas, rising to 75 percent in the East of England.
  • Traditional gifts are also at the top of our wishlists with almost a third of consumers surveyed asking for clothes and chocolate, ahead of the iPhone at 13 percent.
  • Surprisingly, only one in ten consumers surveyed are disappointed with the Christmas presents they receive, suggesting that shoppers are more on target to get Christmas shopping right.
  • Londoners look to spend the most, with 31 percent of those surveyed stating that they plan to spend more on Christmas presents this year, compared to 19 percent in the South West of England. 

To ensure consumers can get their hands on their ideal gifts this Christmas before they are out of stock, NetSuite's commerce expert Andy Lloyd has these top tips:

  1. Shop early to ensure availability – but expect to miss out on some sales, as just over half of retailers are planning pre-Christmas discounts.
  2. Check product availability online from a retailer's website before going to the store. Many retail websites let you see what products are in stock in a specific store.
  3. Shop around to find what you want, both online and in-store – although you may need to pay a premium on eBay or elsewhere if you're shopping for a really hot item this Christmas.
  4. Create your own wishlist and ask people for theirs – in an age of austerity you can't add to the 'regift' pile after Christmas – don't gamble more than you need to!
  5. Don't assume the best deals are only online – High Street businesses are providing more compelling offers and deals to engage consumers.
  6. Use your smartphone to capture thoughts and ideas for gifts as inspiration strikes, or even use an App or mobile store to buy the gift there and then.

About the research
The report is based on primary research conducted by Vanson Bourne at the end of November 2012 amongst 2000 consumers across the UK.

About Vanson Bourne:
Vanson Bourne is a specialist research-led consultancy carrying out user research within a technology context. Vanson Bourne's clients range from start-ups to well-known companies that need expert guidance, delivering robust and credible research-based analysis.

About NetSuite
Today, more than 12,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations, as demonstrated by a recent Gartner study naming NetSuite as the fastest growing top 10 financial management systems vendor in the world. NetSuite has continued its success in delivering the best cloud ERP/financial suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.

Follow NetSuite's Cloud blog, NetSuite's Facebook page and @NetSuiteEMEA Twitter handle for real-time updates.

For more information about NetSuite, please visit www.netsuite.co.uk.

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between NetSuite and any other company.

Cautionary Note Regarding Forward-Looking Statements:
This press release contains forward-looking statements relating to expectations, plans, and prospects including expectations relating to the future growth of the retail and m-commerce markets. These forward-looking statements are based upon the current expectations and beliefs of NetSuite's management as of the date of this release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements including, without limitation, the risk of continued adverse and unpredictable macro-economic conditions. All forward-looking statements in this press release are based on information available to the Company as of the date hereof, and NetSuite disclaims any obligation to update these forward-looking statements.

(Logo:  http://photos.prnewswire.com/prnh/20090924/SF81218LOGO-b)

SOURCE NetSuite

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
SYS-CON Events announced today that TidalScale, a leading provider of systems and services, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale has been involved in shaping the computing landscape. They've designed, developed and deployed some of the most important and successful systems and services in the history of the computing industry - internet, Ethernet, operating s...
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, will discuss how they b...
Amazon is pursuing new markets and disrupting industries at an incredible pace. Almost every industry seems to be in its crosshairs. Companies and industries that once thought they were safe are now worried about being “Amazoned.”. The new watch word should be “Be afraid. Be very afraid.” In his session 21st Cloud Expo, Chris Kocher, a co-founder of Grey Heron, will address questions such as: What new areas is Amazon disrupting? How are they doing this? Where are they likely to go? What are th...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, will lead you through the exciting evolution of the cloud. He'll look at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering ...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Avere delivers a more modern architectural approach to storage that doesn't require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbui...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Digital transformation is changing the face of business. The IDC predicts that enterprises will commit to a massive new scale of digital transformation, to stake out leadership positions in the "digital transformation economy." Accordingly, attendees at the upcoming Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA, Oct 31-Nov 2, will find fresh new content in a new track called Enterprise Cloud & Digital Transformation.
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software. They hope to capture value from emerging technologies such as IoT, SDN, and AI. Ultimately, irrespective of the vertical, it is about deriving value from independent software applications participating in an ecosystem as one comprehensive solution. In his session at @ThingsExpo, Kausik Sridhar, founder and CTO of Pulzze Systems, will discuss how given the magnitude of today's applicati...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
SYS-CON Events announced today that NetApp has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. NetApp is the data authority for hybrid cloud. NetApp provides a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with their partners, NetApp emp...
As popularity of the smart home is growing and continues to go mainstream, technological factors play a greater role. The IoT protocol houses the interoperability battery consumption, security, and configuration of a smart home device, and it can be difficult for companies to choose the right kind for their product. For both DIY and professionally installed smart homes, developers need to consider each of these elements for their product to be successful in the market and current smart homes.