Welcome!

Containers Expo Blog Authors: Pat Romanski, Carmen Gonzalez, Elizabeth White, Liz McMillan, Ken Schwaber

Blog Feed Post

Challenges with APM 1.0 products

I met several customers in the past few weeks who are evaluating Application Performance Management (APM) solution. They are facing a lot of challenges with their existing investments in old generation of APM solution. In this blog, I will outline some of the shortcomings with APM 1.0 tools that make them unfit for today’s applications.

What is APM 1.0

Customers have been managing application performance since early days of mainframe evolution. However, Application Performance Management as a discipline has gained popularity in the past decade.

 

Let me first introduce what I mean by APM 1.0. The enterprise applications and technologies such as Java have evolved in past two decades. The APM 1.0 tools were invented more than a decade back and they provided great benefits to resolve application issues that were prevalent with the early versions of Java and .NET technologies. However Java/.NET application servers have become mature and do not have those challenges any more. Also enterprise application architecture and technologies have changed drastically and the APM 1.0 tools have not kept up. The following figure shows the evolution of enterprise Java in the past 15 years and when APM 1.0 and APM 2.0 tools have started emerging.

 

image001.png

Following are few challenges with the APM 1.0 tools that you will run into when trying to manage your enterprise applications.

 

Challenge 1: Not enough focus on end-user or visibility for business critical transactions

 

The application owner and the application support team primarily cares about the user experience and service level delivered by their applications. APM 1.0 tools were primarily built to monitor applications from an application infrastructure perspective.

 

These tools lack the capabilities to monitor applications from real user perspective and help you isolate application issues whether it is caused by the network, load balancers, ADNs such as Akamai, or the application, database, etc. Some of these solutions were quick to add some basic end-user monitoring capabilities such as synthetic monitoring. However an application support personnel has to switch between multiple consoles and depend on manual correlation between end-user monitoring and application deep dive monitoring tools.

These tools do not allow you to track a real user request to the line of the code. That means you are blind-sighted when users are impacted and struggle to find what is causing the application failure.

 

Challenge 2: Built for Development and not suitable for production monitoring

APM 1.0 deep-dive monitoring tools were primarily built to diagnose issues during the application development lifecycle. These tools morphed into production deep-dive monitoring tools when the need arose for APM in production environments.  So, These tools were not optimized for production monitoring and hence require a lot of effort to tune for production.

 

First off, the complexities of agent installation and configuration hinder deployment in production environment.  Second, these tools usually require configuration changes every time new application code is rolled out.

 

Most damagingly, they have high overhead on application performance and do not scale beyond 100-150 application servers. This means that most customers use these in a test environment or enable deep-dive monitoring retroactively after an application failure -  assuming the problem will recur.

 

Finally, these tools do not provide operation friendly UIs and because they were originally built for developers.

 

Challenge 3: High Cost of Ownership

 

As I alluded earlier, the old generation APM tools are very complex to configure because these require application knowledge, manual instrumentation and complex agent deployment. Hence expensive consultants are required to deploy and configure and maintain these tools. These tools also have multiple consoles - adding to total cost of ownership. Some customers told me that they spend a lot of time managing these APM tools rather than being able to manage their applications.

 

Conclusion: A Poor fit for today’s applications

These tools were built more than a decade back, and have not evolved much although the application architecture, technologies and methodologies have gone though drastic changes.

 

Many of the customers whom I met were of the opinion that they spend more time managing the APM solution then managing their applications. If you use any of the APM 1.0 tools, and try to manage a modern application, you are likely in the same boat. Here are some customer expectations for a modern  APM solution:

  • It reduces your MTTR by quickly pinpointing business-critical issues with always-on, user-centric, deep application visibility
  • Non-Invasive solution that requires no changes to application code, does not require manual instrumentation and auto-discovers your transactions, frame works, etc
  • It provides Quick Time to Value and Ease of use with a single, integrated APM console
  • Purpose-built for cloud applications

 

APM 1.0 tools certainly cannot satisfy these needs.  In the next blog, I will discuss how an APM 2.0 solution like BMC Application Management addresses the challenges with APM 1.0 products and help you manage applications better thus improving customer satisfaction and resulting in better bottomline.

Read the original blog entry...

More Stories By Debu Panda

Debu Panda is a Director of Product Management at Oracle Corporation. He is lead author of the EJB 3 in Action (Manning Publications) and Middleware Management (Packt). He has more than 20 years of experience in the IT industry and has published numerous articles on enterprise Java technologies and has presented at many conferences. Debu maintains an active blog on enterprise Java at http://debupanda.blogspot.com.

@ThingsExpo Stories
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Providing secure, mobile access to sensitive data sets is a critical element in realizing the full potential of cloud computing. However, large data caches remain inaccessible to edge devices for reasons of security, size, format or limited viewing capabilities. Medical imaging, computer aided design and seismic interpretation are just a few examples of industries facing this challenge. Rather than fighting for incremental gains by pulling these datasets to edge devices, we need to embrace the i...
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
SYS-CON Events announced today that Catchpoint, a leading digital experience intelligence company, has been named “Silver Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Catchpoint Systems is a leading Digital Performance Analytics company that provides unparalleled insight into your customer-critical services to help you consistently deliver an amazing customer experience. Designed for digital business, C...
@ThingsExpo has been named the ‘Top WebRTC Influencer' by iTrend. iTrend processes millions of conversations, tweets, interactions, news articles, press releases, blog posts - and extract meaning form them and analyzes mobile and desktop software platforms used to communicate, various metadata (such as geo location), and automation tools. In overall placement, @ThingsExpo ranked as the number one ‘WebRTC Influencer' followed by @DevOpsSummit at 55th.
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
"What is the next step in the evolution of IoT systems? The answer is data, information, which is a radical shift from assets, from things to input for decision making," stated Michael Minkevich, VP of Technology Services at Luxoft, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions with...
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, discussed the best practices that will ensure a successful smart city journey.