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Twilio to Host Webinar on What's Next For IT Service Management

Independent Research Analyst Eveline Oehrlich, Fruition, Fermi Labs and Twilio Discuss What's Next for the Help Desk

SAN FRANCISCO, Dec. 10, 2012 /PRNewswire/ -- Twilio, the leader in cloud-based communications, today announced the availability of a new webinar on IT service management (ITSM). Registration for the Webinar is open at http://ahoy.twilio.com/webinars/itsm-pr.

Please join guest speaker, Forrester Research, Inc. Principal Analyst Eveline Oehrlich, Fruition Partners CEO Marc Talluto, Fermi Labs IT group leader Jack Schmidt, and Twilio CEO Jeff Lawson on December 13th at 1 PM EST/ 10 AM PST to review how cloud-based tools and communications protocols are transforming IT and ITSM by promoting service management automation and multichannel interactions.

IT is facing a big challenge. As newly empowered employees bring their own technology into the workplace, the complexity of supporting an increasing number of apps and devices grows exponentially. Keeping pace with this fast-changing environment raises the bar on business responsiveness and requires new tools and approaches for IT service management.

Register here for the webinar: http://ahoy.twilio.com/webinars/itsm-pr 

About Twilio
Twilio empowers developers to build powerful communication. Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. Twilio takes care of the messy telecom hardware and exposes a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. For more information go to www.twilio.com.

SOURCE Twilio

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