|By Kevin Nikkhoo||
|December 20, 2012 09:00 AM EST||
Today's is a cautionary tale. One that you've probably heard before, but I promise a new spin on making sure it won't happen again.
It's a true story. It recently happened to a colleague's friend's business. But it is not an isolated incident. Because the information is sensitive and the wounds still raw, I have changed the names to protect the innocent and the not-so-innocent.
It was a dark and stormy night...
Dan is the CEO and CTO of a privately owned business that develops software tools to manage lease lifecycles and other financial information. His primary customer is commercial real estate agencies across the country. For the past 12 years, it has been highly successful despite some of the economic battering the housing market took over the past several years. The company clears somewhere in the neighborhood of 30-50 million per year. He employs about 150 people. And it is the story of one of those employees where the story takes a dark turn.
Recently Dan parted ways with his VP of Sales. Dan thought the split was amicable, but according to my colleague, in less than a month, Dan was confronted with the reality that the veep actually felt slighted, and allegedly took steps to hobble the company.
It seems several days after this employee left the company, he was able to access the network and allegedly remove client databases from the CRM, all his work files and even sent an "anonymous" message from the company's info@ email account to every customer decrying how Dan was personally trying to cheat them. And as a last "get stuffed" act was able to access several other applications and erased a good deal of data. Apparently he was able to clean his trail or else I would be talking about how this guy is currently being sued or in jail for theft. It is also why I cautiously use the word allegedly. Nonetheless, there was some serious damage done.
Now in terms of security, Dan had a decent firewall and anti-virus protection. He also had a log management solution for his financial compliance issue. Now the log didn't pick up any machine code of the veep's alleged visit because all the financial data required by the regulatory agency is on another server.
Now Dan is faced with several business issues and related costs of having to recreate the wheel, replace lost information and shore up security. Aside from the tribal knowledge and the recovery of the data, Dan's biggest mountain to climb is making sure something like this never happens again. If Dan relies on existing paradigms (buying new servers, workstations and 4 different software packages, finding a knowledgeable consultant to develop the processes, and development/deployment time) it is going to cost him a pocket load of front-ended capital expenditures, hundreds of man hours and other assets that will siphon resources from his core competencies.
If Dan REACTs and looks to the cloud, many of those headaches fade without the crushing blow to time, money and resources. REACT™ or Realtime Event and Access Correlation Technology is part of a game-changing holistic paradigm called UniSec (unified security) which delivers a comprehensive suite of solutions deployed and managed from the cloud. It comprises all the security elements that would've prevented Dan's breach and data theft and leverages all the various silos information into a centralized real time contextual analysis. In other words it provides 360o enterprise visibility to see who is doing what , when and where for any part of the IT landscape. It takes the historical backbone of Log Management, the intelligence of SIEM, the authenticating of Identity Management and the control of Access Management and provides a Single Source of analysis, alert and action in real time
Without the benefit of cloud computing, this solution would be well beyond the budget means of Dan's company. Even one doing as well as his. REACT puts enterprise power in the hands of smaller companies in a very affordable, scalable and flexible manner. Just deploying a single sign on initiative can be pricy. Then you add all these layers, all these endpoints... It used to make very little sense for modest organizations to invest in such protection. However bundled , deployed and managed from the cloud (for less than what it would cost support & maintenance for an on premise equivalent) Dan is able to better protect his assets and has a clearer vision of business needs; what department needs which application and providing access only to them.
Four solutions...does Dan really need all that? Yes. Is it overkill? Absolutely not. If Dan had each element deployed (realizing it is just a single solution underneath the REACT umbrella): 1) an identity management solution would have immediately prevented an ex-employee from coming in through automatic deprovisioning and password retirement, 2) access management would have blocked his way from reaching SaaS apps and downloading CRM databases and other proprietary files 3)SIEM would have noted his attempts to touch any part of the network and create an intrusion alert and Log Management would have recorded it all for compliance audits. That this solution is scalable to the exacting need and business requirements (today and tomorrow) of Dan's company make it a perfect fit. That the solution is zero-day deployment ready means no waiting on ROI and the important functionality it brings. That the solution is pay-as-you-go he's spending no CapEx money. That the solution includes security-as-a-service means he has an expert analyst working on his behalf that isn't on his payroll. The financial and administrative benefits make Dan the CEO sleep better at night. The enterprise power allows Dan the CTO to have more pleasant dreams.
REACT and UniSec are paradigm changing concepts in the security and cloud computing sphere that I predict will soon become the norm.
Of course, in the interest of full disclosure, I called Dan last week and I am optimistic he will be subscribing at the end of the month.
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Dec. 9, 2016 02:15 AM EST Reads: 6,221
The idea of comparing data in motion (at the sensor level) to data at rest (in a Big Data server warehouse) with predictive analytics in the cloud is very appealing to the industrial IoT sector. The problem Big Data vendors have, however, is access to that data in motion at the sensor location. In his session at @ThingsExpo, Scott Allen, CMO of FreeWave, discussed how as IoT is increasingly adopted by industrial markets, there is going to be an increased demand for sensor data from the outermos...
Dec. 9, 2016 02:00 AM EST Reads: 3,005
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at 20th Cloud Expo, Ed Featherston, director/senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Dec. 9, 2016 01:15 AM EST Reads: 1,654
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dec. 9, 2016 12:45 AM EST Reads: 1,204
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2017 New York. The 20th Cloud Expo and 7th @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Internet to enable us all to im...
Dec. 9, 2016 12:30 AM EST Reads: 882
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Dec. 9, 2016 12:00 AM EST Reads: 705
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 8, 2016 09:45 PM EST Reads: 1,242
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Dec. 8, 2016 09:15 PM EST Reads: 967
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Dec. 8, 2016 07:15 PM EST Reads: 411
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Dec. 8, 2016 05:45 PM EST Reads: 1,729
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Dec. 8, 2016 05:00 PM EST Reads: 1,825
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Dec. 8, 2016 04:45 PM EST Reads: 1,855
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
Dec. 8, 2016 04:45 PM EST Reads: 2,259
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Dec. 8, 2016 04:15 PM EST Reads: 2,324
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Dec. 8, 2016 03:30 PM EST Reads: 1,248
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
Dec. 8, 2016 03:00 PM EST Reads: 540
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Dec. 8, 2016 02:30 PM EST Reads: 953
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 8, 2016 02:15 PM EST Reads: 1,200
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 8, 2016 01:45 PM EST Reads: 802
"At ROHA we develop an app called Catcha. It was developed after we spent a year meeting with, talking to, interacting with senior citizens watching them use their smartphones and talking to them about how they use their smartphones so we could get to know their smartphone behavior," explained Dave Woods, Chief Innovation Officer at ROHA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 8, 2016 01:45 PM EST Reads: 785