Welcome!

Containers Expo Blog Authors: Pat Romanski, John Esposito, Elizabeth White, Liz McMillan, Scott Sobhani

Blog Feed Post

Hosted Cloud infrastructure from Phoenix helps global leader Cape work even more industriously

In the UK, Cape employs 4,000 people and is the largest access and insulation employer in UK industrial services. It helps maintain over two-thirds of the UK's coal and oil-fired power generation facilities and 87 per cent of its nuclear capacity. As you would expect, IT plays a key role in its operations. When the company decided to relocate its UK headquarters, this was an opportunity to refresh and update the IT infrastructure: Cape's UK data centre was also located in its former Wakefield offices, from where the entire centralised infrastructure ran on 35 servers.

"IT is critical to how we operate as a business," says Dave Jones, Head of IT - UK Region, responsible for a user population of 700 across 60 sites. "It's absolutely essential in areas like payroll: we have to pay 4,000 people every week and it's critical we get it right. We can't risk people walking off-site because they haven't been paid!"

In his role, he says that IT has to be seen as a true enabler in delivering against business strategy and helping achieve corporate objectives: "The challenge for me, as Head of IT, is working closely with the business to ensure we're properly aligned - so I can prioritise IT projects and resources accordingly".

'Lift and shift' - or embrace the Cloud?
When the time came to move offices, Cape carefully reviewed the options available. "These included 'lifting and shifting' the whole IT Infrastructure to new purpose-built facilities at other UK sites - although there were no obvious sites and a significant cost would be involved," Jones says.

Jones continues "Second, we could lift and shift to a third party hosted data centre. But we needed around eight racks, so there'd also be a significant cost. The third option was a complete migration from on- premise physical infrastructures to a hosted Cloud solution.

Why Phoenix?
Phoenix already had a relationship with Cape, providing Business Continuity services and hardware break/fix maintenance for a number of years. "However, we did go out with a formal tendering process, initially looking at seven suppliers," Jones says. "But we knew from the outset that Phoenix had the resources and infrastructure in place to provide what we wanted. We also knew Phoenix people had the right skills around our critical SAP environment - the only aspect of our previous set-up that we wanted to physically migrate into the new facility, including a HP server." From a shortlist of two, Phoenix was awarded a three-year contract to host and deliver Cape's IT, in no small part based on the quality of its people. "Only three of the original seven suppliers believed they had the technical ability to support our SAP environment," Jones says.

A smooth transition
Cape's fully hosted solution is, Jones says, "based on best-of-breed technologies that include VMware for virtualisation and NetApp data storage. It's located in Tier 3 data centres that provide us with far greater security, redundancy and resilience than we could ever have afforded in-house." Cape now has a future-proofed IT Infrastructure that's extremely flexible and can be easily expanded to meet changing demand: "We can easily flex up if we require additional computing resources," Jones adds. "The great thing is, we can do this on-demand and at a monthly incremental operational cost, so we don't need to worry about Cape ex constraints. I suppose we have more of a 'hybrid' Cloud approach. It's clear Cloud computing is working out for us, and was the right choice for Cape."

"Phoenix provided us with a highly competent team throughout, from initial bid through the Solution Architects who designed our solution to the Project Manager and technical teams who delivered it. As with any large and complex project, you run into a few difficulties and learn lessons. But I've been extremely happy with the collaboration between Phoenix and my teams in getting issues resolved quickly, with minimum disruption. In fact, I did set expectations with the business of some disruption and, to be honest, we experienced far less than you'd normally associate with a project of this nature." Critically, not one payroll deadline was missed, despite the added complications of migrating over the SAP legacy system.

"It's clear that Phoenix attached all the right resources to deliver the solution we wanted. And the project did not overspend." Another positive outcome, he says, is this project helped drive improved change control in Cape's own IT team. "I knew we needed to tighten this up, and working with Phoenix - with its ISO accreditations, governance and change control processes - really helped us improve our culture internally. That's another win."

We knew from the outset that Phoenix had the resources and infrastructure in place to provide what we wanted. We also knew Phoenix people had the right skills around our critical SAP environment.
Dave Jones, Head of IT Cape

- ENDS -

Overview

Client
With 19,000 employees worldwide, Cape is an international leader providing industrial services to a wide range of clients, including access, insulation, fireproofing, coatings and cleanings.

Challenge
Relocate, update and enhance - at controlled cost - business-critical centralised IT services in advance of an office move. This included migrating and retaining an essential SAP legacy system into any new environment.

Solution
Cloud-based IT infrastructure services designed by Phoenix and hosted/delivered from a secure Phoenix data centre, including VMware virtualisation technology and NetApp storage. Phoenix also monitors and manages the environment 24/7.

Benefits
A more secure, resilient and flexible high performance IT infrastructure than Cape could have provisioned in-house, using the latest technology and delivering measurable technical and financial benefits. Phoenix expertise also guarantees support for a mission-critical SAP legacy platform, Cape's internal change control culture has improved significantly, and IT services can now flex on-demand.

About Phoenix
We are UK leaders in providing IT infrastructure services to help businesses innovate and grow while cutting costs and risk. We can host your services in the cloud or in the data centre, simplify desktop management, and build secure, reliable networks. Our business availability services can keep you working at all times. Whatever your needs, our professional experts can advise, plan and deploy, while our nationwide network of engineers are easily available for your support. For more information, please see: http://www.phoenix.co.uk/

Press contacts:
Nick Bird,
Spreckley Partners Ltd
Tel: +44 (0)207 388 9988
Email: [email protected]

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
industrial company for a multi-year contract initially valued at over $4.0 million. In addition to DataV software, Bsquare will also provide comprehensive systems integration, support and maintenance services. DataV leverages advanced data analytics, predictive reasoning, data-driven diagnostics, and automated orchestration of remediation actions in order to improve asset uptime while reducing service and warranty costs.
Vidyo, Inc., has joined the Alliance for Open Media. The Alliance for Open Media is a non-profit organization working to define and develop media technologies that address the need for an open standard for video compression and delivery over the web. As a member of the Alliance, Vidyo will collaborate with industry leaders in pursuit of an open and royalty-free AOMedia Video codec, AV1. Vidyo’s contributions to the organization will bring to bear its long history of expertise in codec technolo...