Welcome!

Containers Expo Blog Authors: Pat Romanski, Elizabeth White, Liz McMillan, XebiaLabs Blog, Automic Blog

News Feed Item

Thunderhead.com Heads Skyward with Substantial Growth in 2012

Thunderhead.com, a leading provider of customer experience solutions for the enterprise, today announced revenues for 2012 of $68 million. This represents an 18 percent increase on 2011, demonstrating substantial and sustained growth.

Growth came from strong performance and demand in all regions, but especially in the North American market. The company reports an impressive three-year CAGR of 32 percent, alongside a two-year period of significant investment in research and development for new cloud technology.

“Thunderhead.com has had another good year in 2012, with a very satisfying financial result, maintaining the upward trajectory in the growth of our business. This was a year of outstanding operational performance, as well as being strategically important with the launch of our ONE platform, our ground-breaking suite of customer experience solutions for the cloud,” said Glen Manchester, CEO and Founder, Thunderhead.com.

He added: “Thunderhead.com has always been known as an innovator in both user-centered design and technology, and with the launch of our ONE platform we are leading the new wave of design-oriented cloud solutions for the enterprise. Building on our leadership in interactive communications and collaboration, our new solutions will enable businesses to solve the key problem in customer experience, managing the entire customer journey across all touchpoints.”

Chris Manton-Jones, COO, Thunderhead.com said: “Strong performance and continued year-on-year growth, as shown in the end of year results, means that we are extremely well positioned to scale our business into the cloud.”

“In 2013, we will build on this momentum to broaden and expand our markets, leading the charge in the Customer Experience segment. With ONE already being well received, Thunderhead.com is strategically well positioned with solutions that will drive sales and take the company to the next level, not only in our established markets where we lead, such as insurance, financial services, and capital markets, but in new markets. Expect to see more exciting announcements from us over the next few months.“

Recent highlights:

  • 2012 marked the culmination of a long period of intensive R&D investment with the launch in San Francisco of Thunderhead.com’s cloud solution for Customer Experience Management, the ONE Engagement platform. ONE is an enterprise-class SaaS platform that enables businesses to manage all aspects of customer experience and enterprise engagement, providing real-time management of communication, conversation and collaboration with customers and partners.
  • In 2012, Thunderhead.com launched its first solution for the rapidly growing Salesforce ecosystem. ONE Correspond for Salesforce integrates with the Salesforce Service Cloud, Sales Cloud and Marketing Cloud, and is available from the Salesforce AppExchange. Success with ONE Correspond for Salesforce has already validated the opportunity, and further solutions for Salesforce will be launched in 2013.
  • Used by 14 of the G15 investment banks, and a growing number of leading Commodities and Energy trading companies, Thunderhead.com is the industry standard for the automation of trade and relationship documentation. With the launch of ONE for Capital Markets in November 2012, this solution is now available in the cloud, with expanded capability, reaching a much broader trading community.
  • A number of key customers have adopted the ONE platform since its launch in September 2012, including Allianz, Glencore, Prudential UK and Trafigura. New customers from the telco market, signaling Thunderhead.com’s move into this segment, include a major new telco merger, and Teliqo.
  • In January 2013, Thunderhead.com was recognized with inclusion in the CRM Watchlist 2013, an annual award designed to highlight CRM companies that are expected to have a significant impact in the coming year with customers and the industry they represent. The award is coordinated by leading CRM analyst Paul Greenberg.

About Thunderhead.com

Thunderhead.com leads the advancement of enterprise software solutions for Customer Experience management. The Thunderhead.com ONE customer engagement platform provides powerful SaaS solutions that reshape the way businesses engage with each other and their customers.

Some of the world’s most demanding companies trust Thunderhead.com to help them build customer engagement and create enduring relationships. With Thunderhead.com, businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience. Thunderhead.com serves its global customer base from offices located in North America, Europe and Asia Pacific. See: www.thunderhead.com

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
Recently, IoT seems emerging as a solution vehicle for data analytics on real-world scenarios from setting a room temperature setting to predicting a component failure of an aircraft. Compared with developing an application or deploying a cloud service, is an IoT solution unique? If so, how? How does a typical IoT solution architecture consist? And what are the essential components and how are they relevant to each other? How does the security play out? What are the best practices in formulating...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics ...
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient...
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
Recently, WebRTC has a lot of eyes from market. The use cases of WebRTC are expanding - video chat, online education, online health care etc. Not only for human-to-human communication, but also IoT use cases such as machine to human use cases can be seen recently. One of the typical use-case is remote camera monitoring. With WebRTC, people can have interoperability and flexibility for deploying monitoring service. However, the benefit of WebRTC for IoT is not only its convenience and interopera...
SYS-CON Events announced today that Secure Channels, a cybersecurity firm, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Secure Channels, Inc. offers several products and solutions to its many clients, helping them protect critical data from being compromised and access to computer networks from the unauthorized. The company develops comprehensive data encryption security strategie...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
SYS-CON Events announced today that App2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. App2Cloud is an online Platform, specializing in migrating legacy applications to any Cloud Providers (AWS, Azure, Google Cloud).
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, shared examples from a wide range of industries – including en...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. Jack Norris reviews best practices to show how companies develop, deploy, and dynamically update these applications and how this data-first...
Intelligent Automation is now one of the key business imperatives for CIOs and CISOs impacting all areas of business today. In his session at 21st Cloud Expo, Brian Boeggeman, VP Alliances & Partnerships at Ayehu, will talk about how business value is created and delivered through intelligent automation to today’s enterprises. The open ecosystem platform approach toward Intelligent Automation that Ayehu delivers to the market is core to enabling the creation of the self-driving enterprise.
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Consumers increasingly expect their electronic "things" to be connected to smart phones, tablets and the Internet. When that thing happens to be a medical device, the risks and benefits of connectivity must be carefully weighed. Once the decision is made that connecting the device is beneficial, medical device manufacturers must design their products to maintain patient safety and prevent compromised personal health information in the face of cybersecurity threats. In his session at @ThingsExpo...