Click here to close now.

Welcome!

Containers Expo Blog Authors: Sematext Blog, Pat Romanski, Elizabeth White, Plutora Blog, Rex Morrow, Datical

News Feed Item

SunGard Announces Fourth Quarter and Full-Year 2012 Results

SunGard, one of the world’s leading software and technology services companies, today reported results for the fourth quarter and full-year ended December 31, 2012. For the fourth quarter, revenue was $1.13 billion, down 2% year over year. Currency had no material impact on fourth quarter revenue growth. Operating income was $196 million in the quarter, up 33% year over year, driven by a 7% decline in total costs and expenses, and operating margin was 17.3% for the quarter. Adjusted operating income was $321 million, up 3% year over year, and adjusted operating margin was 28.4%, up 1.4 points year over year. Adjusted EBITDA was $406 million, up 3% year over year, and adjusted EBITDA margin was 35.9%, up 1.7 points year over year. Adjusted EBITDA and adjusted operating income are non-GAAP measures and are defined in Notes 1 and 2 in the Notes attached to this release.

For the full-year 2012, revenue was $4.26 billion, down 4% year over year (down 3% adjusting for currency). Excluding one of our Financial Systems businesses, a broker/dealer, revenue decreased 3% (down 2% adjusting for currency). Operating income was $74 million, which included a non-cash goodwill impairment charge of $385 million, compared to operating income of $337 million in 2011, which included a non-cash goodwill impairment charge of $48 million. Operating margin was 1.7%. Adjusted operating income was $911 million, up 1% year over year, and adjusted operating margin was 21.4%, up 1 point year over year. Adjusted EBITDA was $1,245 million, up 1% year over year, and adjusted EBITDA margin was 29.2%, up 1.5 points year over year.

Russ Fradin, president and chief executive officer, commented, “I’m pleased with our fourth quarter results, which capped a good performance in a challenging environment. In the quarter, license fees remained strong, while weakness in professional services revenue caused a small decline in total revenue. I’m encouraged by our improved margins, and I’m proud of the way our team finished the year. As a result of our continued focus on operating cost management, both profit and cash flow improved, even as we increased key investments in the business. These initiatives will help drive our long-term growth and enable us to add greater value to our clients.”

Financial Systems revenue was $726 million in the fourth quarter, down 2% year over year (down 1% adjusting for currency). License fees were $93 million, an increase of $10 million, or 11%, compared to the fourth quarter of 2011.

For the full year, Financial Systems revenue was $2.65 billion, down 4% year over year (down 3% adjusting for currency). Excluding a broker/dealer business and adjusting for currency, revenue declined 1%. License fees were $229 million, a decrease of $11 million, or 5%, compared to last year (down 2% adjusting for currency).

During December, we acquired XcitekSolutionsPlus, LLC (XSP), a leading provider of end-to-end, automated corporate actions solutions. XSP offers a range of deployed, hosted and SaaS-based solutions that help automate the corporate actions processing lifecycle, including data sourcing and cleansing, position monitoring, notification and response and entitlement processing. XSP became a part of SunGard’s Financial Systems segment and will help us deliver specialist corporate actions expertise and solutions to our customers.

Notable deals in the quarter included the following:

  • One of the world’s top 20 global banks renewed and expanded its relationship with SunGard and selected SunGard’s InvestOne, Investar, Investran and Investier asset management solutions, including private network hosting, private equity administration and expansion of business on existing platforms.
  • One of the world’s largest asset managers selected SunGard to provide a global fund accounting platform.
  • One of Europe’s largest international banks has renewed SunGard’s Stream Derivatives solution suite to support its global exchange-traded derivatives post-trade processing operations.
  • One of America’s largest banks renewed SunGard’s Apex product to support their repurchase trading and position management worldwide.
  • A leading Japanese investment bank selected SunGard’s Adaptiv Riskbox solution to help improve and enhance its global market risk infrastructure and capabilities.
  • A major Australian bank selected SunGard’s Ambit Asset Finance platform to help unify its leasing operations and support the development of its domestic and regional asset finance businesses.
  • A leading Medicaid managed care provider selected SunGard’s iWORKS healthcare to provide insurance-related professional services and managed services.
  • A global financial services company selected SunGard’s AvantGard Treasury as a hosted solution to help consolidate and globalize its treasury operations.

Availability Services revenue was $353 million in the fourth quarter, down 4% year over year (down 4% as well adjusting for currency). For the full year, revenue was $1.40 billion, down 4% year over year (down 3% adjusting for currency).

Notable deals in the quarter included the following:

  • A FTSE 100 international services company selected SunGard to help run its global IT operations, including cloud services, managed hosting and systems integration. SunGard was chosen based on our ability to manage complex global IT infrastructures and bring additional technology capabilities to our customer’s clients.
  • A global Fortune 500 leader in labeling technology and materials management selected SunGard to provide advanced recovery services, including SAN replication, virtual tape library replication and recovery through our Managed Recovery Program.

All Other revenue, comprised of our Public Sector and K-12 Education businesses, was $52 million in the fourth quarter, up 6% year over year. For the full year, other revenue was $204 million, flat year over year.

Notable deals in the quarter included the following:

  • A county in Minnesota selected SunGard’s ONESolution public administration solution for finance and human resources.
  • A city in Iowa selected SunGard’s ONESolution public safety solution to provide computer-aided dispatch, records management, mobile computing and jails management.

Financial Position

For the full-year 2012, the continuing operations of the Company generated $645 million in cash flow from operations, and the Company invested $260 million in capital expenditures and spent $40 million on two acquisitions net of acquired cash. At December 31, 2012, total debt was $6.7 billion, a decline of $1.2 billion from year end 2011, and cash was $546 million. The Company’s leverage ratio as defined in its senior secured credit agreement was 4.75x, the lowest year-end leverage ratio since the Company was taken private in 2005, down from 4.96x at the end of 2011.

During the quarter, the Company successfully issued $1 billion of new 6.625% Senior Subordinated Notes due 2019, the proceeds of which were used to repurchase or redeem all of its existing 10.25% Senior Subordinated Notes due 2015. The Company also successfully issued $720 million of new term loans maturing in 2020 under its senior secured credit agreement and used the proceeds to pay a dividend of $724 million. In addition, the Company utilized available cash to prepay $217 million of debt and pay almost $70 million in taxes, a majority of which related to the sale of its Higher Education business.

Conference Call & Webcast

SunGard will host a conference call and live web broadcast to discuss fourth quarter and full-year 2012 results today at 9:00 a.m. (Eastern Time). The dial-in number for the conference call is 706-902-1370, and the conference ID number is 94549985. You may also listen to the call at www.investorcalendar.com by clicking on the "audio" icon for SunGard. An audio replay will be available two hours after the call ends through midnight on February 21, 2013. To listen to the replay, please dial 1-855-859-2056 or 404-537-3406 and enter the conference ID number 94549985. A replay will also be available two hours after the call ends through midnight on February 21, 2013 at www.investorcalendar.com.

About SunGard

SunGard is one of the world’s leading software and technology services companies. SunGard serves approximately 25,000 customers in more than 70 countries and has approximately 17,000 employees. SunGard provides software and processing solutions for financial services, education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue of over $4.0 billion, SunGard is the largest privately held software and services company and was ranked 480 on the Fortune 500. For more information, please visit www.sungard.com.

Trademark Information: SunGard, the SunGard logo, Adaptiv, Ambit, Apex, AvantGard, InvestOne, Investar, Investier, Investran, iWORKS, ONESolution, SunGard Stream, XcitekSolutionsPlus and XSP are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

SunGard’s "Safe Harbor" Statement under Private Securities Litigation Reform Act of 1995

Statements in this release other than historical facts constitute forward-looking statements. You can identify forward-looking statements because they contain words such as "believes," "expects," "may," "will," "would," "should," "seeks," "approximately," "intends," "plans," "estimates," or "anticipates" or similar expressions which concern our strategy, plans or intentions. All statements we make relating to estimated and projected earnings, margins, costs, expenditures, cash flows, growth rates, financial results and pro forma estimates are forward-looking statements. In addition, we, through our senior management, from time to time make forward-looking public statements concerning our expected future operations and performance and other developments. All of these forward-looking statements are subject to risks and uncertainties that may change at any time, and, therefore, our actual results may differ materially from those we expected. We derive most of our forward-looking statements from our operating budgets and forecasts, which are based upon many detailed assumptions. While we believe that our assumptions are reasonable, we caution that it is very difficult to predict the impact of known factors, and, of course, it is impossible for us to anticipate all factors that could affect our actual results. Some of the factors that we believe could affect our results include: our high degree of leverage; general economic and market conditions; the overall condition of the financial services industry, including the effect of any further consolidation among financial services firms; the integration of acquired businesses, the performance of acquired businesses, and the prospects for future acquisitions; the effect of war, terrorism, natural disasters or catastrophic events; the effect of disruptions to our systems and infrastructure; the timing and magnitude of software sales; the timing and scope of technological advances; customers taking their information availability solutions in-house; the trend in information availability toward solutions utilizing more dedicated resources; the market and credit risks associated with clearing broker operations; the ability to retain and attract customers and key personnel; risks relating to the foreign countries where we transact business; the ability to obtain patent protection and avoid patent-related liabilities in the context of a rapidly developing legal framework for software and business-method patents; a material weakness in our internal controls; and unanticipated changes in our tax provision or the adoption of new tax legislation. The factors described in this paragraph and other factors that may affect our business or future financial results are discussed in our periodic filings with the Securities and Exchange Commission, copies of which may be obtained from us without charge. We assume no obligation to update any written or oral forward-looking statement made by us or on our behalf as a result of new information, future events or other factors.

 
 
SunGard Data Systems Inc.
Consolidated Statements of Operations
(in millions)
(Unaudited)
           
Three Months Ended Dec. 31,
2011 2012
Revenue:
Services $ 1,040 $ 1,010
License and resale fees   96     107  
Total products and services 1,136 1,117
Reimbursed expenses   18     15  
Total revenue   1,154     1,132  
Costs and expenses:
Cost of sales and direct operating 432 419
Sales, marketing and administration 266 260
Product development and maintenance 91 91
Depreciation and amortization 67 76
Amortization of acquisition-related intangible assets 103 90
Goodwill impairment charges   48     -  
Total costs and expenses   1,007     936  
Operating income (loss) 147 196
Interest expense and amortization of deferred financing fees (128 ) (103 )
Loss on extinguishment of debt (1 ) (31 )
Other income   -     (2 )
Income from continuing operations before income taxes 18 60
Benefit (provision) from income taxes   61     (6 )
Income from continuing operations 79 54
Income from discontinued operations, net of tax   15     15  
Net Income $ 94   $ 69  
 
 
SunGard Data Systems Inc.
Consolidated Statements of Operations
(in millions)
(Unaudited)
 
Twelve Months Ended Dec. 31,
2011 2012
Revenue:
Services $ 4,056 $ 3,926
License and resale fees   289     275  
Total products and services 4,345 4,201
Reimbursed expenses   95     62  
Total revenue   4,440     4,263  
 
Costs and expenses:
Cost of sales and direct operating 1,848 1,740
Sales, marketing and administration 1,108 1,039
Product development and maintenance 393 353
Depreciation and amortization 271 287
Amortization of acquisition-related intangible assets 435 385
Goodwill impairment charges   48     385  
Total costs and expenses   4,103     4,189  
Operating income (loss) 337 74
Interest income 3 1
Interest expense and amortization of deferred financing fees (524 ) (428 )
Loss on extinguishment of debt   (3 )   (82 )
Loss from continuing operations before income taxes (187 ) (435 )
Benefit from income taxes   118     38  
Loss from continuing operations (69 ) (397 )
 
Income (loss) from discontinued operations, net of tax   (80 )   331  
Net loss $ (149 ) $ (66 )
 
See Notes to Consolidated Condensed Financial Information.
   
 
SunGard Data Systems Inc.
Consolidated Condensed Balance Sheets
(in millions)
(Unaudited)
             
Dec. 31, Dec. 31,
2011 2012
Assets:
Current:
Cash and cash equivalents $ 867 $ 546
Accounts receivable, net 934 900
Clearing broker assets 213 6
Prepaid expenses and other current assets 117 224
Assets related to discontinued operations   1,350   -
Total current assets 3,481 1,676
Property and equipment, net 893 874
Software products, net 554 411
Customer base, net 1,574 1,367
Other assets, net 1,163 1,151
Goodwill   4,885   4,539
Total Assets $ 12,550 $ 10,018
 
Liabilities and Stockholder's Equity:
Current:
Short-term and current portion of long-term debt $ 10 $ 56
Accounts payable and accrued expenses 780 680
Clearing broker liabilities 179 4
Deferred revenue 862 836
Deferred income taxes 76 -
Liabilities related to discontinued operations   246   -
Total current liabilities 2,153 1,576
Long-term debt 7,819 6,606
Deferred and other income taxes   1,117   1,120
Total liabilities 11,089 9,302
Stockholder's equity   1,461   716
Total Liabilities and Stockholder's Equity $ 12,550 $ 10,018
 
See Notes to Consolidated Condensed Financial Information.
   
 
SunGard Data Systems Inc.
Consolidated Condensed Statements of Cash Flows
(in millions)
(Unaudited)
 
Twelve Months Ended Dec. 31,
  2011 2012
Cash flow from operations:
Cash flow from (used in) continuing operations $ 606 $ 645
Cash flow from (used in) discontinued operations   72     (401 )
Cash flow from (used in) operations 678 244
 
Investment activities:
Cash paid for acquired businesses, net of cash acquired (35 ) (40 )
Cash paid for property and equipment and software (276 ) (260 )
Other investing activities   (4 )   3  
Cash provided by (used in) continuing operations (315 ) (297 )
Cash provided by (used in) discontinued operations   (11 )   1,758  
Cash provided by (used in) investment activities (326 ) 1,461
 
Financing activities:
Cash received from borrowings, net of fees 1 1,715
Cash used to repay debt (239 ) (2,946 )
Premium paid to retire debt - (48 )
Dividends Paid - (724 )
Other financing activities   (15 )   (36 )
Cash provided by (used in) continuing operations (253 ) (2,039 )
Cash provided by (used in) discontinued operations   -     -  
Cash provided by (used in) financing activities (253 ) (2,039 )
 
Effect of exchange rate changes on cash   (4 )   7  
 
Increase (decrease) in cash and cash equivalents 95 (327 )
Beginning cash and cash equivalents includes cash of discontinued operations (2011: $23, 2012: $6)   778     873  
Ending cash and cash equivalents includes cash of discontinued operations (2011: $6, 2012: $-) $ 873   $ 546  
 
 
SunGard Data Systems Inc.
Notes to Consolidated Condensed Financial Information (Unaudited)
 
Note 1. Reconciliation of Income (Loss) from Continuing Operations to EBITDA and Reconciliation of EBITDA to Adjusted EBITDA
 
EBITDA represents income (loss) from continuing operations before interest expense, income taxes and depreciation and amortization. Adjusted EBITDA is defined as EBITDA further adjusted to give effect to certain items that are required in calculating covenant compliance under our senior secured credit facilities, as amended, our senior notes and senior subordinated notes. Adjusted EBITDA is calculated by subtracting from or adding to EBITDA items of income or expense described below. EBITDA and Adjusted EBITDA are not recognized terms under generally accepted accounting principles (GAAP). EBITDA and Adjusted EBITDA do not represent net income (loss), as that term is defined under GAAP, and should not be considered as an alternative to net income (loss) as an indicator of our operating performance. Additionally, EBITDA and Adjusted EBITDA are not intended to be measures of free cash flow available for management or discretionary use as such measures do not consider certain cash requirements such as capital expenditures (including capitalized software expense), tax payments and debt service requirements. SunGard considers EBITDA and Adjusted EBITDA to be key indicators of our ability to pay our debt. EBITDA and Adjusted EBITDA as presented herein are not necessarily comparable to similarly titled measures. The following is a reconciliation of EBITDA and Adjusted EBITDA to net income (loss), the GAAP measure we believe to be most directly comparable to EBITDA and Adjusted EBITDA. Further information regarding this reconciliation is included in our periodic filings with the U.S. Securities and Exchange Commission.
           
Three Months Ended Dec. 31,
(in millions) 2011     2012
 
Total revenue $ 1,154   $ 1,132  
Income from continuing operations $ 79 $ 54
Interest expense, net 128 103
Provision (benefit) from income taxes (61 ) 6
Depreciation and amortization   170     166  
EBITDA 316 329
Goodwill impairment charge 48 -
Purchase accounting adjustments 3 2
Non-cash charges 11 9
Restructuring and other 15 34
Acquired EBITDA, net of disposed EBITDA 1 1
Loss on extinguishment of debt   1     31  
Adjusted EBITDA - senior secured credit facilities, senior notes due 2018 and 2020 and senior subordinated notes due 2019 $ 395   $ 406  
 
Adjusted EBITDA margin   34.2 %   35.9 %
 
Twelve Months Ended Dec. 31,
(in millions) 2011 2012
 
Total revenue $ 4,440   $ 4,263  
Loss from continuing operations $ (69 ) $ (397 )
Interest expense, net 521 427
Benefit from income taxes (118 ) (38 )
Depreciation and amortization   706     672  
EBITDA 1,040 664
Goodwill impairment charges 48 385
Purchase accounting adjustments 11 9
Non-cash charges 34 39
Restructuring and other 94 63
Acquired EBITDA, net of disposed EBITDA 1 3
Loss on extinguishment of debt   3     82  
Adjusted EBITDA - senior secured credit facilities, senior notes due 2018 and 2020 and senior subordinated notes due 2019 $ 1,231   $ 1,245  
 
Adjusted EBITDA margin   27.7 %   29.2 %
 
 
SunGard Data Systems Inc.
Notes to Consolidated Condensed Financial Information (Unaudited)
 
Note 2. Reconciliation of Operating Income to Adjusted Operating Income
Adjusted operating income represents operating income adjusted for goodwill impairment charges, amortization of acquisition-related intangible assets, restructuring and other costs and management fee expense. Adjusted operating income is not a recognized term under generally accepted accounting principles (GAAP). Adjusted operating income does not represent operating income, as that term is defined under GAAP, and should not be considered as an alternative to operating income as an indicator of our operating performance. We have included information concerning adjusted operating income because we use this information when evaluating the underlying performance of the Company. While these charges are not of a non-recurring nature, by excluding these charges, in particular when they materially change from period to period, we are able to perform additional analysis of our business which we believe is important in understanding the operating results of the business. We regularly communicate our results, separately identifying these charges, to our board of directors. We changed how we define adjusted operating income and have conformed prior periods to the current period presentation. Adjusted operating income as presented herein is not necessarily comparable to similarly titled measures. The following is a reconciliation between adjusted operating income and operating income, the GAAP measure we believe to be most directly comparable to adjusted operating income.
         
Three Months Ended Dec. 31, Twelve Months Ended Dec. 31,
(in millions)            
GAAP Revenue and Operating Income 2011 2012 change 2011 2012 change
Total revenue $ 1,154 $ 1,132 (2%) $ 4,440 $ 4,263 (4%)
Operating income (loss) $ 147 $ 196 33% $ 337 $ 74 (78%)
Operating income margin 12.8% 17.3% 7.6% 1.7%
 
Reconciliation to Adjusted Operating Income
Goodwill impairment 48 - 48 385
Amortization of acquisition-related intangible assets 103 90 435 385
Restructuring and other costs 11 31 73 53
Management fees   3   4   12   14
Adjusted operating income $ 312 $ 321 3% $ 905 $ 911 1%
Adjusted operating income margin 27.0% 28.4% 20.4% 21.4%
 
 
SunGard Data Systems Inc.
Notes to Consolidated Condensed Financial Information (Unaudited)
 
Note 3. Impact of Broker/Dealer on Reported Revenue Growth of Continuing Operations
Beginning in 2007, the Company experienced significant revenue volatility in one of its Financial Systems businesses, a broker/dealer business with inherently lower margins than the rest of the financial systems business, and whose revenue is a function of market volatility and customer mix. Reported revenue growth with and without the broker/dealer business for the total Company and Financial Systems for 2010, 2011 and 2012 follows:
               

Quarter Ended

Full Year
  Mar-11   Jun-11   Sep-11   Dec-11   Mar-12   Jun-12   Sept-12   Dec-12     2010   2011   2012  
Revenue growth as reported:                  
Total SunGard 1% 1% 3% -3% -4% -4% -6% -2% -7% 0% -4%
Financial Systems 2% 1% 5% -4% -6% -4% -6% -2% -9% 1% -4%
 
 
Revenue growth as reported without broker/dealer business:
 
Total SunGard 3% 4% 5% -2% -2% -2% -5% -2% 2% 3% -3%
Financial Systems 6% 7% 10% -2% -3% -1% -5% -1% 6% 5% -2%
 

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An active participa...
We’re entering a new era of computing technology that many are calling the Internet of Things (IoT). Machine to machine, machine to infrastructure, machine to environment, the Internet of Everything, the Internet of Intelligent Things, intelligent systems – call it what you want, but it’s happening, and its potential is huge. IoT is comprised of smart machines interacting and communicating with other machines, objects, environments and infrastructures. As a result, huge volumes of data are being generated, and that data is being processed into useful actions that can “command and control” thi...
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not the disruptee.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
The worldwide cellular network will be the backbone of the future IoT, and the telecom industry is clamoring to get on board as more than just a data pipe. In his session at @ThingsExpo, Evan McGee, CTO of Ring Plus, Inc., discussed what service operators can offer that would benefit IoT entrepreneurs, inventors, and consumers. Evan McGee is the CTO of RingPlus, a leading innovative U.S. MVNO and wireless enabler. His focus is on combining web technologies with traditional telecom to create a new breed of unified communication that is easily accessible to the general consumer. With over a de...
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, shared some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, a...
The Internet of Things (IoT) promises to evolve the way the world does business; however, understanding how to apply it to your company can be a mystery. Most people struggle with understanding the potential business uses or tend to get caught up in the technology, resulting in solutions that fail to meet even minimum business goals. In his session at @ThingsExpo, Jesse Shiah, CEO / President / Co-Founder of AgilePoint Inc., showed what is needed to leverage the IoT to transform your business. He discussed opportunities and challenges ahead for the IoT from a market and technical point of vie...
Grow your business with enterprise wearable apps using SAP Platforms and Google Glass. SAP and Google just launched the SAP and Google Glass Challenge, an opportunity for you to innovate and develop the best Enterprise Wearable App using SAP Platforms and Google Glass and gain valuable market exposure. In his session at @ThingsExpo, Brian McPhail, Senior Director of Business Development, ISVs & Digital Commerce at SAP, outlined the timeline of the SAP Google Glass Challenge and the opportunity for developers, start-ups, and companies of all sizes to engage with SAP today.
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people's real needs and desires.
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impact.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT.
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will addresses this very serious issue of profound change in the industry.
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust IT industrialization – allowing customers to provide amazing user experiences with optimized IT per...