|By Gregor Petri||
|February 12, 2013 09:00 AM EST||
IT is an acronym crazed world. So crazy that sometimes - when running out of three letter ones - we simply recycle them or add sequence numbers. Remember MRP, which used to mean Material Requirements Planning, but then became Manufacturing Resource Planning (called MRP II to avoid confusion), to only a couple of years - and a few trillion of investments - later, resurface as ERP.
In that era the term BPR also became popular. BPR stood for Business Process Re-engineering (see for example Hammer, M. and Champy, J. A.: (1993) Reengineering the Corporation: A Manifesto for Business Revolution), a movement that in my perspective*really gained steam from the realization that throwing new technology (ERP) at existing processes, only offered limited improvement potential. As Business Process Re-engineering often resulted in massive redundancies and layoffs, BPR got kind of a bad rap, especially among employees and unions (remember those?).
Today the term Business Process Redesign is a more socially acceptable reincarnation, and even though that could fly under the same acronym (eg. BPR II), people seem to prefer to call it by its full name.Nowadays all the buzz is around cloud. And also here people are finding that just throwing this new idea at existing processes is not bringing the benefits expected, not to mention that the cost of absorbing it into our existing ways of working is very high (remember how much we spend on trying to force fit ERP packages into our existing processes by modifying them beyond recognition, only to reimplement these packages a few years and a few releases later in a more off the shelf manner?).
And increasingly the topic of adapting processes to the cloud is becoming popular. Last month my note "Cloud Solution Providers Ignore Customer Processes at Their own Peril" published, and this month KPMG published a study called "the cloud takes shape". In that study KPMG uses the term Business Process Redesign and states "One of the most important lessons uncovered by this year's research is that business process redesign must occur in tandem with cloud adoption if organizations hope to achieve the full potential of their cloud investments." In my note I describe the need to challenge the status quo on processes using the term Cloud Process Re-engineering (the cloud generation is likely to have a less emotional response to re-engineering, while some of its disruptiveness still rings through).
Some IT departments I speak to seem to think of cloud computing largely as a way to move their applications to the cloud. But if an enterprise organization with thousands of applications running in their datacenter, moves these apps to the cloud, they will still have thousands of apps. And more importantly those apps will do the same they did before, just running somewhere else (so you might ask "why bother?" as the savings on hardware, housing and electricity are small compared to the overall cost and today's management is much more interested in new (revenue) possibilities and agility than in efficiencies that in the end form a mere rounding error in the companies overall bottom line). If organizations however look at each process and decide how the cloud can optimally support or even completely eliminate that process (for example through Business Process as a Service (BPaaS) or by participating in multienterprise applications) the potential impact can become much more significant.
The idea of optimizing processes to new realities - for example through Business Process Management (BPM) - is not new and covered broadly in Gartner's existing body of research. Cloud practioners - both consumers and providers of cloud services - should take an interest in this softer, more human, side of the cloud.*
PS. Whether CPR will turn out to become the acronym that replaces BPR is debatable, also as it seems to be already firmly taken by the medical profession (for both the life saving CardioPulmonary Resuscitation and for Computer-based Patient Records).
With IoT exploding, massive data will transform businesses with opportunities to monetize almost anything that can be measured. In this C-Level Roundtable Discussion at @ThingsExpo, Brendan O’Brien, Aria Systems Co-founder and Chief Evangelist, will lead an expert panel of consultants, thought leaders and practitioners who will look at these new monetization trends, discuss the implications, and detail lessons learned from their collective experience. Finally, the panel will point the way forward for enterprises who wish to leverage the resulting complex recurring revenue models, adding valu...
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Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable older adults to live independent lives while staying connected to loved ones. M2M will continue to gr...
Apr. 19, 2015 05:00 PM EDT Reads: 613
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Software Development, Product Management and Product Marketing, applied across Wireless, Unified Communic...
Apr. 19, 2015 04:00 PM EDT Reads: 1,600
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) application providers dating back to 2004. Cybozu's kintone.com is a leading global BYOA (Build Your O...
Apr. 19, 2015 03:30 PM EDT Reads: 654
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Apr. 19, 2015 02:00 PM EDT Reads: 1,429
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to offer disruptive APIs to developers.
Apr. 19, 2015 12:00 PM EDT Reads: 1,493
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Apr. 19, 2015 12:00 PM EDT Reads: 1,113
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Apr. 19, 2015 12:00 PM EDT Reads: 2,089
SYS-CON Events announced today that SoftLayer, an IBM company, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015 at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place November 3–5, 2015 at the Santa Clara Convention Center in Santa Clara, CA. SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from ...
Apr. 19, 2015 08:45 AM EDT Reads: 2,418
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Apr. 19, 2015 08:30 AM EDT Reads: 5,634
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make smarter decisions, faster.
Apr. 19, 2015 08:15 AM EDT Reads: 3,717
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
Apr. 19, 2015 08:00 AM EDT Reads: 4,894
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
Apr. 19, 2015 08:00 AM EDT Reads: 1,638
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Apr. 19, 2015 07:30 AM EDT Reads: 1,509
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Apr. 19, 2015 07:00 AM EDT Reads: 2,304
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Apr. 19, 2015 07:00 AM EDT Reads: 2,337
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Apr. 19, 2015 06:45 AM EDT Reads: 2,552
SYS-CON Events announced today that BroadSoft, the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, has been named “Gold Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications platform enables the delivery of a range of enterprise and consumer calling...
Apr. 19, 2015 06:30 AM EDT Reads: 2,211
SYS-CON Events announced today that On the Avenue Marketing Group, a sales and marketing firm that utilizes events to market and sell products to consumers, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. On the Avenue Marketing Group (OTA) is a sales and marketing firm that utilizes events to market and sell products to consumers. On behalf of our clients, we attend thousands of fairs, festivals, expos, concerts, conferences, and sporting events annually, helping them reach millions of individuals ...
Apr. 19, 2015 06:30 AM EDT Reads: 3,185
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Apr. 19, 2015 06:15 AM EDT Reads: 2,799