|By Marketwired .||
|February 9, 2013 02:25 PM EST||
REDWOOD SHORES, CA -- (Marketwire) -- 02/09/13 -- Xtime, the leading cloud-based customer relationship management (CRM) and scheduling platform for the automotive service industry, announced today it has launched ServiceSync. ServiceSync is Xtime's advanced integration platform for connecting seamlessly with dealer management systems (DMS). It uses best of breed, enterprise-class technologies to provide a modern, service-oriented architecture that makes building a certified, bi-directional DMS integration efficient and simple. Its Application Programming Interface (API) is designed to work with DMS applications in any country and facilitate Xtime's global expansion.
"ServiceSync reflects nine years of experience integrating with ten different DMS vendors using a variety of technologies," said Adam Galper, Xtime co-founder and CTO. "ServiceSync has a standard web services API that allows DMS vendors to selectively and securely permit both extracts and write-backs. Its cloud architecture enables it to integrate Xtime with a dealer's DMS anywhere in the world where the dealer has Internet access."
Xtime also announced today that ServiceSync has five new integrations with leading North American DMS vendors including AutoMate, DealerBuilt, Dealertrack, PBS Systems, and SERTI Information Solutions.
Auto/Mate: "Using our Open/Mate API has allowed Xtime's ServiceSync interface solution to quickly and seamlessly connect with Auto/Mate's AMPS Service System," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "Fixed Ops departments that embrace technologies such as Xtime's ServiceCRM see tangible results because it allows them to exceed consumer expectations."
DealerBuilt: "DealerBuilt's API provided a real-time and comprehensive channel for Xtime to integrate with their ServiceSync API solution," said DealerBuilt CEO, Mike Trasatti. "The result being a seamless experience with their platform of service appointment products with our LightYear DMS. DealerBuilt's partnership with Xtime lets dealers optimize workflow in the service drive by eliminating double entry, providing a seamless user experience."
Dealertrack Technologies: "The combination of Dealertrack's Open API, OpenTrack, and Xtime's ServiceSync has made integrating Xtime service products with our dealer management systems easy while providing our joint clients with a hassle-free user experience," said Sharon Kitzman, Vice President and General Manager, Dealer Management Solutions, Dealertrack Technologies. "Through our partnership with Xtime, we are helping clients drive revenue, profitability and CSI."
PBS Systems: "PBS is pleased to partner with Xtime in this joint effort," said Lynn T McNeill, Sr. Vice President of PBS. "The Xtime applications complement Aristo Service and we anticipate increased CSI and service department profitability for participating dealerships. The Xtime ServiceSync integration development team was professional to work with and we see the establishment of a long term relationship."
SERTI: "SERTI is happy to have developed an interface with Xtime's Online Scheduling," said Nino Malka, National Sales Manager of SERTI Dealership System. "Fruitful meetings with Xtime have allowed us to better understand their applications and a few discussions with shared dealerships have helped us conclude that Xtime's Online Scheduling is an excellent complement to our SDS solution. We have therefore developed an interface utilizing Xtime's ServiceSync solution that allows the transfer of Xtime's Online Scheduling appointments to our SDS service module. The combination of our SDS applications and Xtime offers dealerships more efficient tools that help them become even more productive.''
According to Xtime's CEO, Neal East, "Xtime's ServiceSync DMS integrations provide industrial-strength synchronization with ServiceCRM, processing millions of bidirectional updates per week across thousands of dealerships. No other CRM provider processes the sheer volume of transactions that Xtime does."
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 900 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA's most recent DMS provider survey. Auto/Mate's employees have more than 300 years of combined experience working in auto dealerships -- the foundation of its "designed by car people, for car people" slogan. For more information, visit www.automate.com, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com
DealerBuilt is a provider of dealership management systems (DMS) for retail automobile dealerships. DealerBuilt's integrated LightYear DMS has proven to be an effective solution for the operation of successful dealers and dealership groups of all sizes nationwide. DealerBuilt, located in Mason City, IA with branch offices throughout the country, has enjoyed steady growth as automobile dealers seek additional choices to manage their dealer operations. For more information visit www.dealerbuilt.com
Dealertrack Technologies' intuitive and high-value web-based software solutions and services enhance efficiency and profitability for all major segments of the automotive retail industry, including dealers, lenders, OEMs, third-party retailers, agents and aftermarket providers. In addition to the industry's largest online credit application network, Dealertrack Technologies delivers the industry's most comprehensive solution set for automotive retailers, including Dealer Management System (DMS), Inventory, Sales and F&I, Interactive and Registration and Titling solutions. For more information visit www.dealertrack.com.
PBS Systems, Inc. provides dealership management software for the automotive retail dealers. The company offers AristoGold accounting that provides maintenance, processing, and reporting options for accounting journals, as well as vendor and customer databases; parts application, which offers counter invoice, service invoice, and estimates in a screen; and service modules that provides various point of sale tools, such as electronic signature capture, labor time guide integration, and vin explosion. It also offers software services that include review, design, and test enhancements of software. PBS Systems, Inc. was founded in 1988 and is based in Calgary, Canada. For more information visit www.pbssystems.com
About SERTI Information Systems
SERTI's SDS, the fastest growing DMS in Canada, is developed by highly-experienced specialists and based on real dealership needs. It is the best alternative for car and truck dealerships looking to break away from big-boxed expensive systems that just don't fit them. SERTI offers innovative and top-of-the-line features that help dealerships, in Canada and the US, of any size efficiently manage their business.
A strong player in the IT industry since 1975, SERTI is a privately owned company and proud IBM Premier Business Partner since 1999. Over 130 driven employees guarantee the success of each project. Follow us on Twitter @SERTISDS and become a fan on Facebook. For more information contact us at [email protected] or www.serti.com
Xtime is the leading cloud-based Customer Relationship Management (CRM) and scheduling platform for automotive manufacturers and dealer service departments. Xtime counts more than 5,000 dealerships as customers and has registered almost 2 million consumers. It processes more than 1.5 million appointments each month and has scheduled almost 50 million in total. Xtime is the exclusive or preferred provider for leading global automotive manufacturers in North America, including Hyundai, VW, Nissan, Lexus, Infiniti, Toyota Canada, Toyota US, BMW, Mercedes-Benz, Audi, and Chrysler. Xtime is also the trusted choice for many of the industry's leading dealership groups including AutoNation, Group 1 Automotive, Penske, Sonic Automotive, Asbury, Luther, Ferman and Checkered Flag. Xtime is based in Redwood Shores, California and can be reached at (650) 508-4300 or www.xtime.com
Diboll & Associates
Marketing and Public Relations
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Sep. 29, 2016 04:00 AM EDT Reads: 1,802
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Sep. 29, 2016 04:00 AM EDT Reads: 1,204
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Sep. 29, 2016 03:30 AM EDT Reads: 3,027
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
Sep. 29, 2016 03:30 AM EDT Reads: 1,374
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
Sep. 29, 2016 03:15 AM EDT Reads: 1,905
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
Sep. 29, 2016 03:15 AM EDT Reads: 3,571
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Sep. 29, 2016 03:00 AM EDT Reads: 1,861
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Sep. 29, 2016 02:45 AM EDT Reads: 1,717
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
Sep. 29, 2016 02:30 AM EDT Reads: 515
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Sep. 29, 2016 02:30 AM EDT Reads: 2,174
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Sep. 29, 2016 02:00 AM EDT Reads: 1,590
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
Sep. 29, 2016 01:45 AM EDT Reads: 2,057
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Sep. 29, 2016 01:00 AM EDT Reads: 2,306
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Sep. 28, 2016 11:30 PM EDT Reads: 3,971
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Sep. 28, 2016 09:15 PM EDT Reads: 376
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
Sep. 28, 2016 08:15 PM EDT Reads: 359
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Sep. 28, 2016 07:00 PM EDT Reads: 1,631
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Sep. 28, 2016 06:45 PM EDT Reads: 4,156
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
Sep. 28, 2016 06:30 PM EDT Reads: 3,133
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
Sep. 28, 2016 06:15 PM EDT Reads: 321