Click here to close now.




















Welcome!

Containers Expo Blog Authors: Adrian Bridgwater, Liz McMillan, Carmen Gonzalez, Yeshim Deniz, Nicholas Lee

News Feed Item

Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018)

NEW YORK, Feb. 19, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 – 2018)

http://www.reportlinker.com/p01103516/Global-Unified-Communications-as-a-service-UCaaS-Market-Advancements-Emerging-Applications-Business-Models-Technology-Roadmaps-Global-Forecasts--Analysis-2013-–-2018.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Telecommunication_Services

Unified Communications as-a-service (UCaaS) is a rapidly growing market and generates a lot of interest in the enterprise as well as in developer communities. UCaaS is a highly standardized, pre-integrated, permanently updated and ready to go service that enhances a client's productivity and accelerates business processes and decision making while lowering costs. UCaaS will be one of the key enabling factors that will drive the market for unified communication. Furthermore, cloud based access is making unified communication available for a wider range of organizations and end users. The shift from on-premises to cloud based unified communication model will be the key driver for unified communication to grow in the future.

Some of the major players in this market are Avaya, Cisco, Microsoft, Alcatel-Lucent, Siemens enterprise communications, Mitel, CSC, Panterra networks, Interactive intelligence and NEC. This report highlights the future growth potential, key drivers, restraints and opportunities in this market. The report also analyzes global acceptance trends and evolving platforms in this market, along with growth potential, market sizes and revenue forecasts across different geographical territories.

Key Take-Aways

To analyze the UCaaS market with an emphasis on the markets for technology, organization size and industry verticals.
To forecast the trends and analysis of the UCaaS for the companies that provide unified communications over cloud.
To forecast the revenues of the global UCaaS market and its various submarkets with respect to five main geographical territories of North America, Europe, Asia-Pacific, Latin America, Middle East and Africa.
To analyze the opportunities for stakeholders by studying the competitive landscape in the UCaaS market
To provide insights on core competencies and key growth strategies of companies in the UCaaS market
To track and analyze the competitive developments such as venture funding, emerging startups, and mergers and acquisitions in the global UCaaS industry.

MARKETS COVERED

This UCaaS market research report categorizes the global market on the basis of technology, organization size, industry verticals and geographical locations. It also forecasts volumes, revenues and analyzes trends in each of the submarkets:

On the basis of technology:

This market is segmented on the basis of revenue generated across locations by technologies such as telephony, messaging, conferencing, collaboration application, presence management and mobility.

On the basis of organization size:

This market is segmented on the basis of organization size such as small office or home office (1-9 employees), small businesses (10-99 employees), medium sized businesses (100-999 employees), enterprises (1,000-9,999 employees) and large enterprises (10,000+ employees).

On the basis of industries:

This market is classified into different industry verticals such as BFSI, Telecom and IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality and others (including Education, Media and Entertainment, Manufacturing).

On the basis of geographical territory:

Geographical locations are classified into North America, Europe, Middle East and Africa, Asia-Pacific (APAC) and Latin America.

STAKEHOLDERS

Unified communication solution vendors
Collaboration and integration vendors
Consulting companies
Cloud solution provider
Head of IT and head of operations
Communication hardware vendors

TABLE OF CONTENTS

1 INTRODUCTION 19

1.1 KEY TAKE-AWAYS 19
1.2 REPORT DESCRIPTION 19
1.3 MARKETS COVERED 20
1.4 STAKEHOLDERS 21
1.5 RESEARCH METHODOLOGY 21
1.5.1 MARKET SIZE 21
1.5.2 KEY DATA POINTS FROM PRIMARY SOURCES 22
1.5.3 KEY DATA POINTS FROM SECONDARY SOURCES 22

2 EXECUTIVE SUMMARY 23

3 MARKET OVERVIEW 26

3.1 MARKET DEFINITION 27
3.2 UCAAS FRAMEWORK 27
3.3 MIGRATION FROM UC TO UCAAS 28
3.4 UCAAS DEPLOYMENT STRATEGIES 28
3.4.1 INDUSTRY AND TECHNICAL EXPERTS 28
3.4.2 SOLUTION ARCHITECTS 28
3.4.3 CUSTOMIZATION AND INTEGRATION 29
3.4.4 FULL RANGED PRODUCTS AND SERVICES 29
3.4.5 DATA RECOVERY AND DISASTER PREVENTION 29
3.4.6 DEDICATED TRAINING AND SUPPORT 29
3.4.7 RELIABILITY AND CONSTANT FUNCTIONALITY 30
3.4.8 ENTERPRISE SCALABILITY AND GLOBAL PRESENCE 30
3.5 MARKET DYNAMICS 30
3.5.1 DRIVERS 30
3.5.1.1 Condense front load capital 30
3.5.1.2 Pay-per-use 31
3.5.1.3 Increasing SMB demand for UCaaS 31
3.5.1.4 Increasing BYOD and Enterprise mobility trend 31
3.5.1.5 Continuous service support 32
3.5.2 RESTRAINTS 32
3.5.2.1 Deployment size 32
3.5.2.2 Security 32
3.5.2.3 Awareness 33
3.5.3 OPPORTUNITIES 33
3.5.3.1 Communication on the move 33
3.5.3.2 Untapped or less explored markets 33
3.6 DRO : IMPACT ANALYSIS 34

4 UCAAS: MARKET ANALYSIS AND FORECAST, BY TECHNOLOGY 35

4.1 INTRODUCTION 36
4.2 TELEPHONY 37
4.2.1 IP TELEPHONY 42
4.2.1.1 Overview 42
4.2.1.2 Market size and Forecast 42
4.2.2 VOICE OVER INTERNET PROTOCOL (VOIP) 44
4.2.2.1 Overview 44
4.2.2.2 Market size and Forecast 44
4.3 COLLABORATION APPLICATIONS 46
4.3.1 OVERVIEW 46
4.3.2 MARKET SIZE AND FORECAST 46
4.4 MESSAGING 48
4.4.1.1 Overview 48
4.4.1.2 Market size and Forecast 48
4.4.2 CHAT OR INSTANT MESSAGING (IM) 53
4.4.2.1 Overview 53
4.4.2.2 Market size and Forecast 53
4.4.3 UNIFIED MESSAGING 55
4.4.3.1 Overview 55
4.4.3.2 Market size and Forecast 55
4.5 CONFERENCING 57
4.5.1 AUDIO CONFERENCING AS-A-SERVICE 61
4.5.1.1 Overview 61
4.5.1.2 Market size and Forecast 61
4.5.2 WEB CONFERENCING AS-A-SERVICE 63
4.5.2.1 Overview 63
4.5.2.2 Market size and Forecast 64
4.5.3 VIDEO CONFERENCING AS-A-SERVICE (VCAAS) 66
4.5.3.1 Overview 66
4.5.3.2 Market size and Forecast 66
4.6 PRESENCE MANAGEMENT 68
4.6.1 OVERVIEW 68
4.6.2 MARKET SIZE AND FORECAST 68
4.7 MOBILITY 70
4.7.1 OVERVIEW 70
4.7.2 MARKET SIZE AND FORECAST 70

5 UCAAS: MARKET ANALYSIS AND FORECAST, BY ORGANIZATION SIZE 73

5.1 INTRODUCTION 74
5.2 SMALL OFFICE/HOME OFFICE (SOHO) 76
5.2.1 OVERVIEW 76
5.2.2 MARKET SIZE AND FORECAST 76
5.3 SMALL BUSINESSES 77
5.3.1 OVERVIEW 77
5.3.2 MARKET SIZE AND FORECAST 77
5.4 MEDIUM BUSINESSES 78
5.4.1 OVERVIEW 78
5.4.2 MARKET SIZE AND FORECAST 78
5.5 ENTERPRISES 80
5.5.1 OVERVIEW 80
5.5.2 MARKET SIZE AND FORECAST 80
5.6 LARGE ENTERPRISES 81
5.6.1 OVERVIEW 81
5.6.2 MARKET SIZE AND FORECAST 81

6 UCAAS: MARKET ANALYSIS AND FORECAST, BY INDUSTRY VERTICALS 83

6.1 INTRODUCTION 84
6.2 BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI) 86
6.2.1 OVERVIEW 86
6.2.2 MARKET SIZE AND FORECAST 86
6.3 TELECOM AND IT 88
6.3.1 OVERVIEW 88
6.3.2 MARKET SIZE AND FORECAST 88
6.4 CONSUMER GOODS AND RETAIL 90
6.4.1 OVERVIEW 90
6.4.2 MARKET SIZE AND FORECAST 90
6.5 HEALTHCARE 92
6.5.1 OVERVIEW 92
6.5.2 MARKET SIZE AND FORECAST 92
6.6 PUBLIC SECTOR AND UTILITIES 94
6.6.1 OVERVIEW 94
6.6.2 MARKET SIZE AND FORECAST 94
6.7 LOGISTICS AND TRANSPORTATION 96
6.7.1 OVERVIEW 96
6.7.2 MARKET SIZE AND FORECAST 96
6.8 TRAVEL AND HOSPITALITY 98
6.8.1 OVERVIEW 98
6.8.2 MARKET SIZE AND FORECAST 98
6.9 OTHERS 99
6.9.1 OVERVIEW 99
6.9.2 MARKET SIZE AND FORECAST 100

7 UCAAS: MARKET ANALYSIS AND FORECAST, BY GEOGRAPHY 102

7.1 INTRODUCTION 103
7.2 NORTH AMERICA 104
7.2.1 MARKET SIZE AND FORECAST 104
7.3 EUROPE 107
7.3.1 MARKET SIZE AND FORECAST 107
7.4 ASIA-PACIFIC (APAC) 110
7.4.1 MARKET SIZE AND FORECAST 110
7.5 LATIN AMERICA 113
7.5.1 MARKET SIZE AND FORECAST 113
7.6 MIDDLE-EAST AND AFRICA (MEA) 116
7.6.1 MARKET SIZE AND FORECAST 116

8 UCAAS: COMPETITIVE LANDSCAPE 119

8.1 MERGERS AND ACQUISITION 120
8.2 VENTURE CAPITAL AND FUNDING 124

9 UCAAS: COMPANY PROFILES 126

9.1 AASTRA 126
9.1.1 OVERVIEW 126
9.1.2 PRODUCTS AND SERVICES 126
9.1.3 FINANCIALS 127
9.1.4 UCAAS STRATEGY AND ANALYST INSIGHT 128
9.2 ALCATEL-LUCENT 129
9.2.1 OVERVIEW 129
9.2.2 PRODUCTS AND SERVICES 129
9.2.3 FINANCIALS 130
9.2.4 UCAAS STRATEGY AND ANALYST INSIGHT 131
9.3 AT&T 133
9.3.1 OVERVIEW 133
9.3.2 PRODUCTS AND SERVICES 134
9.3.3 FINANCIALS 135
9.3.4 UCAAS STRATEGY AND ANALYST INSIGHT 136
9.4 AVAYA 137
9.4.1 OVERVIEW 137
9.4.2 PRODUCTS AND SERVICES 137
9.4.3 FINANCIALS 138
9.4.4 UCAAS STRATEGY AND ANALYST INSIGHT 139
9.5 CALLTOWER 141
9.5.1 OVERVIEW 141
9.5.2 PRODUCTS AND SERVICES 141
9.5.3 FINANCIALS 141
9.5.4 UCAAS STRATEGY AND ANALYST INSIGHT 142
9.6 CALYX MANAGED SERVICES 143
9.6.1 OVERVIEW 143
9.6.2 PRODUCTS AND SERVICES 143
9.6.3 FINANCIALS 143
9.6.4 UCAAS STRATEGY AND ANALYST INSIGHT 144
9.7 CISCO 145
9.7.1 OVERVIEW 145
9.7.2 PRODUCTS AND SERVICES 145
9.7.3 FINANCIALS 146
9.7.4 UCAAS STRATEGY AND ANALYST INSIGHT 147
9.8 COMPUTER SCIENCES CORPORATION (CSC) 149
9.8.1 OVERVIEW 149
9.8.2 PRODUCTS AND SERVICES 149
9.8.3 FINANCIALS 151
9.8.4 UCAAS STRATEGY AND ANALYST INSIGHT 152
9.9 CONNECTSOLUTIONS 153
9.9.1 OVERVIEW 153
9.9.2 PRODUCTS AND SERVICES 153
9.9.3 FINANCIALS 153
9.9.4 UCAAS STRATEGY AND ANALYST INSIGHT 154
9.10 DIMENSION DATA 155
9.10.1 OVERVIEW 155
9.10.2 FINANCIALS 155
9.10.3 PRODUCTS AND SERVICES 155
9.10.4 UCAAS STRATEGY AND ANALYST INSIGHT 156
9.11 FONALITY 157
9.11.1 OVERVIEW 157
9.11.2 PRODUCTS AND SERVICES 157
9.11.3 FINANCIALS 158
9.11.4 UCAAS STRATEGY AND ANALYST INSIGHT 158
9.12 HEWLETT-PACKARD 159
9.12.1 OVERVIEW 159
9.12.2 PRODUCTS AND SERVICES 159
9.12.3 FINANCIALS 160
9.12.4 UCAAS STRATEGY AND ANALYST INSIGHT 161
9.13 IBM 162
9.13.1 OVERVIEW 162
9.13.2 PRODUCTS AND SERVICES 162
9.13.3 FINANCIALS 163
9.13.4 UCAAS STRATEGY AND ANALYST INSIGHT 165
9.14 INTERACTIVE INTELLIGENCE 166
9.14.1 OVERVIEW 166
9.14.2 PRODUCTS AND SERVICES 166
9.14.3 FINANCIALS 167
9.14.4 UCAAS STRATEGY AND ANALYST INSIGHT 168
9.15 MASERGY COMMUNICATIONS 169
9.15.1 OVERVIEW 169
9.15.2 PRODUCTS AND SERVICES 169
9.15.3 FINANCIALS 170
9.15.4 UCAAS STRATEGY AND ANALYST INSIGHT 170
9.16 MICROSOFT 171
9.16.1 OVERVIEW 171
9.16.2 PRODUCTS AND SERVICES 171
9.16.3 FINANCIALS 172
9.16.4 UCAAS STRATEGY AND ANALYST INSIGHT 174
9.17 MITEL 175
9.17.1 OVERVIEW 175
9.17.2 PRODUCTS AND SERVICES 175
9.17.3 FINANCIALS 176
9.17.4 UCAAS STRATEGY AND ANALYST INSIGHT 177
9.18 NEC 178
9.18.1 OVERVIEW 178
9.18.2 PRODUCTS AND SERVICES 178
9.18.3 FINANCIALS 179
9.18.4 UCAAS STRATEGY AND ANALYST INSIGHT 181
9.19 NEXTUC 182
9.19.1 OVERVIEW 182
9.19.2 PRODUCTS AND SERVICES 182
9.19.3 FINANCIALS 183
9.19.4 UCAAS STRATEGY AND ANALYST INSIGHT 183
9.20 PANTERRA NETWORKS 184
9.20.1 OVERVIEW 184
9.20.2 PRODUCTS AND SERVICES 184
9.20.3 FINANCIALS 185
9.20.4 UCAAS STRATEGY AND ANALYST INSIGHT 185
9.21 SHORETEL 186
9.21.1 OVERVIEW 186
9.21.2 PRODUCTS AND SERVICES 186
9.21.3 UCAAS STRATEGY AND ANALYST INSIGHT 187
9.22 SIEMENS ENTERPRISE COMMUNICATIONS 188
9.22.1 OVERVIEW 188
9.22.2 PRODUCTS AND SERVICES 188
9.22.3 FINANCIALS 189
9.22.4 UCAAS STRATEGY AND ANALYST INSIGHT 189
9.23 TELEPO 190
9.23.1 OVERVIEW 190
9.23.2 PRODUCTS AND SERVICES 190
9.23.3 FINANCIALS 191
9.23.4 UCAAS STRATEGY AND ANALYST INSIGHT 191
9.24 THINKING PHONE NETWORKS 192
9.24.1 OVERVIEW 192
9.24.2 PRODUCTS AND SERVICES 192
9.24.3 UCAAS STRATEGY AND ANALYST INSIGHT 193
9.25 THRUPOINT 194
9.25.1 OVERVIEW 194
9.25.2 PRODUCTS AND SERVICES 194
9.25.3 FINANCIALS 195
9.25.4 UCAAS STRATEGY AND ANALYST INSIGHT 195
9.26 VERIZON COMMUNICATIONS 196
9.26.1 OVERVIEW 196
9.26.2 PRODUCTS AND SERVICES 196
9.26.3 FINANCIALS 198
9.26.4 UCAAS STRATEGY AND ANALYST INSIGHT 199
9.27 VOSS 200
9.27.1 OVERVIEW 200
9.27.2 PRODUCTS AND SERVICES 200
9.27.3 FINANCIALS 201
9.27.4 UCAAS STRATEGY AND ANALYST INSIGHT 201

LIST OF TABLES

TABLE 1 GLOBAL UCAAS MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($BILLION) 24
TABLE 2 GLOBAL UCAAS MARKET REVENUE, BY TECHNOLOGY,
2013 - 2018 ($BILLION) 36
TABLE 3 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY TYPES,
2013 - 2018 ($BILLION) 38
TABLE 4 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($BILLION) 39
TABLE 5 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY INDUSTRY,
2013 - 2018 ($MILLION) 41
TABLE 6 GLOBAL UCAAS IP TELEPHONY MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 42
TABLE 7 GLOBAL UCAAS IP TELEPHONY MARKET REVENUE, BY INDUSTRY,
2013 - 2018 ($MILLION) 43
TABLE 8 GLOBAL UCAAS VOIP MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 44
TABLE 9 GLOBAL UCAAS VOIP MARKET REVENUE, BY INDUSTRY,
2013 - 2018 ($MILLION) 45
TABLE 10 GLOBAL UCAAS COLLABORATION APPLICATION MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 46
TABLE 11 GLOBAL UCAAS COLLABORATION APPLICATION MARKET REVENUE,
BY INDUSTRY, 2013 - 2018 ($MILLION) 47
TABLE 12 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY TYPES,
2013 - 2018 ($MILLION) 48
TABLE 13 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 50
TABLE 14 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY INDUSTRY,
2013 - 2018 ($MILLION) 52
TABLE 15 GLOBAL UCAAS CHAT OR IM MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 53
TABLE 16 GLOBAL UCAAS CHAT OR IM MARKET REVENUE, BY INDUSTRY,
2013 - 2018 ($MILLION) 54
TABLE 17 GLOBAL UCAAS UNIFIED MESSAGING MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 55
TABLE 18 GLOBAL UCAAS UNIFIED MESSAGING MARKET REVENUE,
BY INDUSTRY, 2013 - 2018 ($MILLION) 56
TABLE 19 GLOBAL UCAAS CONFERENCING AS A SERVICE SOLUTION MARKET REVENUE, BY TYPES, 2013 - 2018 ($MILLION) 57
TABLE 20 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET PROPORTION, 2013 - 2018 58
TABLE 21 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 59
TABLE 22 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 60
TABLE 23 GLOBAL UCAAS AUDIO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 61
TABLE 24 GLOBAL UCAAS AUDIO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 62
TABLE 25 GLOBAL UCAAS WEB CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 64
TABLE 26 GLOBAL UCAAS WEB CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 65
TABLE 27 GLOBAL UCAAS VIDEO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 66
TABLE 28 GLOBAL UCAAS VIDEO CONFERENCING AS-A-SERVICE SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 67
TABLE 29 GLOBAL UCAAS PRESENCE MANAGEMENT MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 68
TABLE 30 GLOBAL UCAAS PRESENCE MANAGEMENT MARKET REVENUE,
BY INDUSTRY, 2013 - 2018 ($MILLION) 69
TABLE 31 GLOBAL UCAAS MOBILITY MANAGEMENT MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 70
TABLE 32 GLOBAL UCAAS MOBILITY SOLUTION MARKET REVENUE, BY INDUSTRY, 2013 - 2018 ($MILLION) 71
TABLE 33 GLOBAL UCAAS MARKET REVENUE, BY ORGNIZATION SIZE,
2013 - 2018 ($BILLION) 74
TABLE 34 GLOBAL SOHO UCAAS MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 76
TABLE 35 GLOBAL SMALL BUSINESSES UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 77
TABLE 36 GLOBAL MEDIUM BUSINESSES UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 78
TABLE 37 GLOBAL ENTERPRISES UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 80
TABLE 38 GLOBAL LARGE ENTERPRISES UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 81
TABLE 39 GLOBAL UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL,
2013 - 2018 ($BILLION) 84
TABLE 40 GLOBAL BFSI UCAAS MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 86
TABLE 41 GLOBAL BFSI UCAAS MARKET REVENUE, BY ORGANIZATION SIZE,
2013 - 2018 ($MILLION) 87
TABLE 42 GLOBAL TELECOM AND IT UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 88
TABLE 43 GLOBAL TELECOM AND IT UCAAS MARKET REVENUE,
BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 89
TABLE 44 GLOBAL CONSUMER GOODS AND RETAIL UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 90
TABLE 45 GLOBAL CONSUMER GOODS AND RETAIL UCAAS MARKET REVENUE,
BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 91
TABLE 46 GLOBAL HEALTHCARE UCAAS MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 92
TABLE 47 GLOBAL HEALTHCARE UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 93
TABLE 48 GLOBAL PUBLIC SECTOR AND UTILITIES UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 94
TABLE 49 GLOBAL PUBLIC SECTOR AND UTILITIES UCAAS MARKET REVENUE,
BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 95
TABLE 50 GLOBAL LOGISTICS AND TRANSPORTATION UCAAS MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION) 96
TABLE 51 GLOBAL LOGISTICS AND TRANSPORTATION UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 97
TABLE 52 GLOBAL TRAVEL AND HOSPITALITY UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 98
TABLE 53 GLOBAL TRAVEL AND HOSPITALITY UCAAS MARKET REVENUE, ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 99
TABLE 54 GLOBAL OTHER INDUSTRIES UCAAS MARKET REVENUE,
BY GEOGRAPHY, 2013 - 2018 ($MILLION) 100
TABLE 55 GLOBAL OTHER INDUSTRIES UCAAS MARKET REVENUE, ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 101
TABLE 56 GLOBAL UCAAS MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($BILLION) 103
TABLE 57 NORTH AMERICA UCAAS MARKET REVENUE, BY TECHNOLOGY,
2013 - 2018 ($MILLION) 104
TABLE 58 NORTH AMERICA UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 105
TABLE 59 NORTH AMERICA UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 106
TABLE 60 EUROPE UCAAS MARKET REVENUE, BY TECHNOLOGY, 2013 - 2018 ($MILLION) 107
TABLE 61 EUROPE UCAAS MARKET REVENUE, BY ORGANIZATION SIZE,
2013 - 2018 ($MILLION) 108
TABLE 62 EUROPE UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL,
2013 - 2018 ($MILLION) 109
TABLE 63 APAC UCAAS MARKET REVENUE, BY TECHNOLOGY,
2013 - 2018 ($MILLION) 110
TABLE 64 APAC UCAAS MARKET REVENUE, BY ORGANIZATION SIZE,
2013 - 2018 ($MILLION) 111
TABLE 65 APAC UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL,
2013 - 2018 ($MILLION) 112
TABLE 66 LATIN AMERICA UCAAS MARKET REVENUE, BY TECHNOLOGY,
2013 - 2018 ($MILLION) 113
TABLE 67 LATIN AMERICA UCAAS MARKET REVENUE, BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 114
TABLE 68 LATIN AMERICA UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 115
TABLE 69 MIDDLE EAST AND AFRICA UCAAS MARKET REVENUE,
BY TECHNOLOGY, 2013 - 2018 ($MILLION) 116
TABLE 70 MIDDLE EAST AND AFRICA UCAAS MARKET REVENUE,
BY ORGANIZATION SIZE, 2013 - 2018 ($MILLION) 117
TABLE 71 MIDDLE EAST AND AFRICA UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL, 2013 - 2018 ($MILLION) 118
TABLE 72 AASTRA: REVENUE, 2010 – 2011 ($MILLION) 127
TABLE 73 AASTRA: REVENUE BY GEOGRAPHY, 2010 - 2011 ($MILLION) 127
TABLE 74 ALCATEL-LUCENT: REVENUE, 2010 – 2011 ($MILLION) 130
TABLE 75 ALCATEL-LUCENT: REVENUE BY SEGMENT, 2010 – 2011 ($MILLION) 130
TABLE 76 ALCATEL-LUCENT: REVENUE BY GEOGRAPHY, 2010 – 2011 ($MILLION) 131
TABLE 77 AT&T: REVENUE, 2010 – 2011 ($MILLION) 135
TABLE 78 AT&T: REVENUE BY SEGMENT, 2010 – 2011 ($MILLION) 136
TABLE 79 AVAYA: REVENUE, 2010-2011 ($MILLION) 138
TABLE 80 AVAYA: SEGMENT REVENUE, 2010-2011 ($MILLION) 139
TABLE 81 AVAYA: GEOGRAPHIC REVENUE, 2010-2011 ($MILLION) 139
TABLE 82 CISCO SYSTEMS: REVENUE, 2010 – 2011 ($MILLION) 146
TABLE 83 CISCO SYSTEMS: REVENUE BY SEGMENT, 2010 – 2011 ($MILLION) 147
TABLE 84 CISCO SYSTEMS: REVENUE BY GEOGRAPHY, 2010 – 2011 ($MILLION) 147
TABLE 85 CSC: REVENUE, 2010-2011 ($MILLION) 151
TABLE 86 CSC: REVENUE BY SEGMENT, 2010 – 2011 ($MILLION) 152
TABLE 87 HP: REVENUE, 2010 – 2011 ($MILLION) 160
TABLE 88 HP: SEGMENT REVENUE, 2010 – 2011 ($MILLION) 161
TABLE 89 IBM: REVENUE, 2010-2011 ($MILLION) 163
TABLE 90 IBM: REVENUE BY SEGMENT, 2010 – 2011 ($MILLION) 164
TABLE 91 IBM: REVENUE BY GEOGRAPHY, 2010 – 2011 ($MILLION) 164
TABLE 92 INTERACTIVE INTELLIGENCE: REVENUE, 2010 – 2011 ($MILLION) 167
TABLE 93 INTERACTIVE INTELLIGENCE: REVENUE, BY SEGMENT,
2010 – 2011 ($MILLION) 167
TABLE 94 MICROSOFT: REVENUE, 2011 - 2012 ($MILLION) 172
TABLE 95 MICROSOFT: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 173
TABLE 96 MICROSOFT: REVENUE BY GEOGRAPHY, 2011 - 2012 ($MILLION) 173
TABLE 97 MITEL: REVENUE, 2011 - 2012 ($MILLION) 176
TABLE 98 MITEL: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 176
TABLE 99 MITEL: REVENUE BY GEOGRAPHY, 2011 - 2012 ($MILLION) 177
TABLE 100 NEC: REVENUE, 2011 - 2012 ($MILLION) 179
TABLE 101 NEC: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 180
TABLE 102 NEC: REVENUE BY GEOGRAPHY, 2011 - 2012 ($MILLION) 180
TABLE 103 VERIZON: REVENUE, 2011 - 2012 ($MILLION) 198
TABLE 104 VERIZON: REVENUE BY SEGMENT, 2011 - 2012 ($MILLION) 199

LIST OF FIGURES

FIGURE 1 GLOBAL UCAAS MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($BILLION) 25
FIGURE 2 IMPACT ANALYSIS OF DRO 34
FIGURE 3 GLOBAL UCAAS MARKET REVENUE, BY TECHNOLOGY,
2013 - 2018 ($BILLION) 37
FIGURE 4 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY TYPES,
2013 - 2018 ($BILLION) 38
FIGURE 5 GLOBAL UCAAS TELEPHONY MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($BILLION) 40
FIGURE 6 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY TYPES,
2013 - 2018 ($MILLION) 49
FIGURE 7 GLOBAL UCAAS MESSAGING MARKET REVENUE, BY GEOGRAPHY,
2013 - 2018 ($MILLION) 51
FIGURE 8 GLOBAL UCAAS CONFERENCING AS-A-SERVICE SOLUTION MARKET PROPORTION, 2013 - 2018 58
FIGURE 9 GLOBAL UCAAS MARKET REVENUE, BY ORGNIZATION SIZE,
2013 - 2018 ($BILLION) 75
FIGURE 10 GLOBAL UCAAS MARKET REVENUE, BY INDUSTRY VERTICAL,
2013 - 2018 ($BILLION) 85

To order this report:
Telecommunication_Services Industry:
Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 – 2018)

Contact Clare: [email protected]
US:(339) 368 6001
Intl:+1 339 368 6001

SOURCE Reportlinker

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small, but are focused on specific tasks. The ability for developers to deploy multiple containers – thous...
The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
The 3rd International WebRTC Summit, to be held Nov. 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 15th International Cloud Expo, 6th International Big Data Expo, 3rd International DevOps Summit and 2nd Internet of @ThingsExpo. WebRTC (Web-based Real-Time Communication) is an open source project supported by Google, Mozilla and Opera that aims to enable bro...
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so they don't have to be replaced and are instantly converted to become smart, connected devices.
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on demos and comprehensive walkthroughs.
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts, GM of Platform at FinancialForce.com, will discuss the value of business applications on wearable ...
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.