|By PR.com Newswire||
|February 27, 2013 03:00 AM EST||
Edison, NJ, February 27, 2013 --(PR.com)-- Crave InfoTech announces the availability of Asset Tracking Solution (C-ASTRA) and Field Service Manager (C-FSM) for the Utility Industry, which help utilities improve field service efficiency, customer service and system reliability.
New enhancements in C-ASTRA provide utilities to track and display real-time status of the vehicles, jobs and mobile phones in the field allowing authorized personnel to monitor the whereabouts of each vehicle, jobs and personnel.
- C-ASTRA also enables utilities to take advantage of advanced collaboration tools. For example, Dispatcher and Supervisors will know the exact location and current status of the vehicle and the jobs in the field allowing them to make important and timely decisions of assigning critical jobs to the right field personnel to react to the emergency situations. Dispatcher and Supervisors can simulate field technician routes in the office and help obtain better directions during bad traffic conditions. Operations managers can obtain real time and historical data of field personnel productivity. Fleet managers can make informed decisions about the vehicle maintenance with the help of OBDII enabled GPS device data and C-ASTRA’s proprietary algorithm than traditional mileage/duration logic.
- Once the job is assigned to a technician using C-ASTRA, system will automatically send that job to the mobile device of the assigned technician. This eliminates any manual delays and verbal miscommunications. Field technicians will know the urgency of the job based upon the priority assigned by the dispatcher / supervisor.
- Manager can use the C-ASTRA’s vehicle bread crumb trail to defend their team against fraudulent complaints, reward efficient team members or discipline for mistakes. Bread crumb trail is legally admissible.
- C-ASTRA’s alert management functionality automatically sends SMS/e-mails to the designated personnel for predefined warning conditions such as harsh driving, speeding, excessive idling, vehicle breakdown, deviation from the pre-determine route, etc.
- C-ASTRA’s geo fence functionality helps to track vehicle traffic in your manned and un-manned locations.
- C-ASTRA’s flexible reporting allows users to define their own reports to perform custom analysis.
- C-ASTRA is available as Cloud solution for a nominal monthly usage fee or you can own the software for a one time software licensing fee.
- C-FSM; Crave Field Service Manager is built upon Sybase Unwired Platform (SUP) and fully integrated with SAP ECC Work Management and ISU-CR&B modules and API’s are provided to integrate these modules with any Work Management applications.
- C-FSM has all the business scenarios built for Utilities (power, gas, sewer, and water), customer centric businesses (e.g. appliance service, repair and maintenance, heavy equipment maintenance), and public sector (e.g. City and County maintenance field crew).
- C-FSM also has Mobile Routing which allows field personnel to obtain optimized route for their assigned jobs based upon predefined criteria (specific to each mobile user) including avoiding toll roads, avoiding highways which helps to minimize driving. In addition the field technician can create his/her own route by manually sequencing the jobs assigned and obtain route directions. In addition users can enable additional parameters like job types, job priority and appointment time which are part of the optimized route calculation algorithm. These settings ensure that high priority jobs are attended within the appointment time window with optimized driving route. Routing application has out of the box integration with SAP MAM and MAU application. It has predefined API’s to integrate into any other mobile asset management application.
In order to provide end to end solution Crave InfoTech also provides GPS hardware and installation services through their partner network in addition to the tracking software.
The summary of the key benefits for implementing C-ASTRA and C-FSM are:
· Productivity improvement of supervisor, dispatcher and field workforce.
· Reduce idle time: save fuel, help green initiative and improve health of the vehicle.
· Reduce driving on the roads by obtaining optimized route and driving directions.
· Increase number of stops/jobs due to increased efficiency.
· Increase customer satisfaction by giving them real-time location and status of the field technician scheduled to visit their premise.
· Educate field workforce with the help of statistical information for reducing idle time and speeding issues.
· Bread crumb trail functionality to access historical information to respond to customer complaints, disciplinary actions against workforce.
· Obtain insurance discounts for monitoring vehicle 24*7
· Increase vehicle life and reduce maintenance cycle due to real-time monitoring and reduced driving time on the road.
“South West Water Company (SWWC), a water utility with service territory in 4 states of United States is able to achieve significant productivity gains at a relatively modest ownership cost. Fleet managers are able to strengthen the asset security and drive down the vehicle maintenance costs by capturing real-time data. SWWC implemented Mobile Workforce Management, Asset Tracking and Mobile Routing modules with the help of Crave InfoTech. These modules are tightly integrated with SAP and allows dispatchers, supervisors and technicians to make smart decisions to improve productivity and customer satisfaction," said David Garrett, IT Manager at SWWC.
About Crave InfoTech
Crave InfoTech is a global software and technology services company providing a full spectrum of software services to our client. From business strategy development through application deployment, we help clients realize measurable business value and achieve sustainable ROI. Crave InfoTech is an authorized SAP, Sybase and Mobility Software & Services partner. Crave InfoTech is headquartered in New Jersey, USA with Development Center at Nagpur, India, with clientele in North America, Africa, Australia and Asia. Crave InfoTech provides standard, add-ons and specialized custom solutions for your business and delivers superior business value to global clients through a combination of process innovation, commitment to long-term client relationships and strategic alliances with leading technology providers.
Click here to read the full story: Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager
Press Release Distributed by PR.com
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
Sep. 30, 2014 10:30 AM EDT Reads: 1,496
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how these devices generate enough data to learn our behaviors and simplify/improve our lives. What if we could connect everything to everything? I'm not only talking about connecting things to things but also systems, cloud services, and people. Add in a little machine learning and artificial intelligence and now we have something interesting...
Sep. 29, 2014 06:45 AM EDT Reads: 1,876
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
Sep. 28, 2014 09:45 AM EDT Reads: 1,538
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. In his session at Internet of @ThingsExpo, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
Sep. 27, 2014 11:30 PM EDT Reads: 1,905
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
Sep. 27, 2014 10:30 PM EDT Reads: 1,824
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects.
Sep. 27, 2014 10:30 PM EDT Reads: 2,290
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
Sep. 27, 2014 09:45 PM EDT Reads: 2,499
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
Sep. 27, 2014 08:45 PM EDT Reads: 2,370
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
Sep. 27, 2014 01:00 PM EDT Reads: 2,044
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Sep. 27, 2014 11:00 AM EDT Reads: 2,225
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
Sep. 26, 2014 11:45 PM EDT Reads: 1,548
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
Sep. 26, 2014 10:45 PM EDT Reads: 1,486
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
Sep. 26, 2014 07:45 PM EDT Reads: 2,300
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
Sep. 26, 2014 06:15 PM EDT Reads: 1,659
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Sep. 26, 2014 06:00 PM EDT Reads: 1,592
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
Sep. 26, 2014 05:00 PM EDT Reads: 1,589
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
Sep. 26, 2014 10:00 AM EDT Reads: 1,536
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
Sep. 26, 2014 10:00 AM EDT Reads: 2,074
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
Sep. 26, 2014 09:45 AM EDT Reads: 1,443
With the iCloud scandal seemingly in its past, Apple announced new iPhones, updates to iPad and MacBook as well as news on OSX Yosemite. Although consumers will have to wait to get their hands on some of that new stuff, what they can get is the latest release of iOS 8 that Apple made available for most in-market iPhones and iPads. Originally announced at WWDC (Apple’s annual developers conference) in June, iOS 8 seems to spearhead Apple’s newfound focus upon greater integration of their products into everyday tasks, cross-platform mobility and self-monitoring. Before you update your device, here is a look at some of the new features and things you may want to consider from a mobile security perspective.
Sep. 26, 2014 09:00 AM EDT Reads: 1,427