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Disaster Recovery Download: Are You Getting Outages for Christmas? – November 22, 2013

For most of us, the holidays are a time for cheer and revelry. Families come together from around the world to celebrate and give gifts. However, for retailers, the months around Thanksgiving and Christmas are critical for sales, both online and in-store. Businesses rely on their IT departments more than ever to maintain mission critical applications and high availability. Whether you own the building, use co-lo or leverage the cloud, there is no telling when services could go dark, and you need to be ready for that.

On days like Black Friday and Cyber Monday, extended downtime can mean the difference between barely breaking even for the year and knocking it out of the park. As always, the name of the game is preparedness. Businesses must have a failover plan in place, test it regularly and understand how to operate it on short notice. With the appropriate tools in place, organizations can minimize the chance of downtime and the resulting revenue loss and/or brand damage.

In this week’s Disaster Recovery Download we highlight a few high-profile outages and lessons that businesses can take to prepare for the holiday season.

9 Ways to Stay up and Running on Cyber Monday

The first article is by Steve Truck for E-Commerce Times. In this piece, Truck offers nine steps about how to avoid downtime on Cyber Monday. As you would expect, the core lesson of his article is straightforward: test, test and test.

YouTube Returns after a Short, Widely Seen Outage

If you’re the largest video service in the world it’s impossible to go dark without a significant amount of people noticing. YouTube experienced that firsthand early this week. In this article for MacWorld, Stephen Lawson analyzes the story behind the outage and cites a growing concern among major enterprises for business continuity needs.

Barclays Says Soz for Titsup Website, Bank App

YouTube wasn’t the only one to experience downtime this week. Barclays, a large British financial institution, was forced to apologize to its customers following a banking app and online outage that occurred over two days. In this article for the Register, Paul Kunert, delves into the reasons behind the web and app outage. He quotes several spokesmen from Barclays that point to an isolated server as the cause of the problem.

Read the original blog entry...

More Stories By Josh Mazgelis

Josh Mazgelis is senior product marketing manager at Neverfail. He has been working in the storage and disaster recovery industries for close to two decades and brings a wide array of knowledge and insight to any technology conversation.

Prior to joining Neverfail, Josh worked as a product manager and senior support engineer at Computer Associates. Before working at CA, he was a senior systems engineer at technology companies such as XOsoft, Netflix, and Quantum Corporation. Josh graduated from Plymouth State University with a bachelor’s degree in applied computer science and enjoys working with virtualization and disaster recovery.

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