Welcome!

Virtualization Authors: Elizabeth White, Carmen Gonzalez, Victoria Livschitz, Pat Romanski, Lori MacVittie

News Feed Item

iTrinegy Ensures Critical Application Performance for the NHS in Yorkshire, England

CAMBRIDGE, England and RENO, Nevada, February 6, 2014 /PRNewswire/ --

NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit implements iTrinegy's AppQoS to ensure delivery of data to geographically dispersed GP Clinics in Northern Britain.

iTrinegy, the global provider of award-winning application performance management (APM) and network replication technology and services, has recently helped ensure the performance of networked applications for local clinics in NHS West, South Yorkshire and Bassetlaw Commissioning Support Unit's catchment area.

The Commissioning Support Unit utilizes an extensive network that links over 500 GP surgeries and clinics, serving a population of 3.9m people within the area. It also provides connectivity to centrally stored national data, which is accessed through a myriad of secure networks.  

Ensuring good access to all services regardless of network conditions is the remit of the Commissioning Support Unit's Network Division. It is tasked with making sure that the performance of the data is at optimum and easily accessible to the right departments.  Poor performance of the systems quickly generates frustration and subsequent complaints amongst the users which need to be resolved quickly and securely.

"One of our Practice Managers contacted us regarding the apparent slowdown of the Hosted Clinical system. This slowdown was causing severe disruption within the practice and was having a direct impact on patient care.  As the Trust is responsible for the local LAN we began to investigate the cause of the problem. Early checks indicated that all was well with the local switches and other networked devices, we needed to conduct a more thorough investigation to get to the cause of the problem," said Paul Simms, Network Support Manager for the Network division.

In a network of this size, there are many places where a fault might lie and the issue is how to identify poor application performance quickly.  Traditional Network Protocol Analyzers can be used for this purpose but the extremely high volumes of data they typically generate do not make them particularly suitable to rapid resolution of performance issues. AppQoS, by comparison, provides the right blend of detail of application performance and network utilization information to quickly pinpoint the true cause of slow response times.

AppQoS analyses all traffic on monitored network segments and delivers, in real-time, application-level visibility without the need for hosted agents.  It initially provides high level network session analysis for each and every network transaction over both local and remote (disparate) networks and then the ability to drilldown to deliver more granular application performance and health information. The NHS introduced AppQoS into their network environment where it monitored all client-server interactions, for the affected network segments, where it rapidly isolated the problem.  

Paul: "We deployed iTrinegy's AppQoS device onto the local network and began to monitor network performance over a period of seven days. We quickly established that the Clinical Systems response times over the NHS national network were well within acceptable levels - the cause of the performance problem was identified and quickly resolved."  Paul continues, "AppQoS was able to produce a definitive list of the users and devices that had caused the bandwidth bottlenecks. After consultation with the Practice Manager and staff we quickly restored system access.  AppQoS has been used on a number of sites with similar performance related problems - all with positive outcomes."

Networked Application Performance Monitoring (APM): iTrinegy's Award-Winning AppQoS Application Performance Monitoring products have enabled many companies to identify, in real time, application response time information, the causes of poor application and network performance, as well as provide data for capacity planning/management and vital necessary usage information for those migrating to the cloud.

About NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit:  is an award-winning provider of professional services, including commissioning and business management support, across west and south Yorkshire and Bassetlaw.  They provide outstanding business solutions and ensure that their customer's interests are at the heart of their business.  With an entrepreneurial business culture and innovation playing a key part in everything they do, they have built their success of the knowledge gained from their business and relationship with their clients.  At present they provide services to the 15 clinical commissioning groups (CCGs) across West Yorkshire, South Yorkshire and Bassetlaw, representing over 500 GP practices and servicing a population of 3.9m.  They also provide a range of commissioning support series to NHS England which has its national support centre in Leeds.

About iTrinegy: iTrinegy develops products that enable organizations to address the whole Networked Application Performance Lifecycle™ from initial design & development, through testing, QA, to production rollout and on-going performance monitoring. Many leading organizations deploy iTrinegy technology including Alcatel, Aviva, BlackRock, Boeing, HP, General Dynamics, IBM, Lockheed Martin, Logica, Raytheon, Thomson Reuters, Schlumberger, Starbucks, and Unisys. iTrinegy has offices in the USA and UK together with a select network of specialist resellers. For more information, please visit http://www.itrinegy.com

Press Contact: Debra Wilkins, PR Manager, iTrinegy
Tel USA +1-888-448-4366
Tel UK: +44(0)845-226-1900
Email: [email protected]
Web: http://www.itrinegy.com

Follow us on Twitter - https://twitter.com/iTrinegy
http://www.facebook.com/pages/Itrinegy/266736110008536

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people's real needs and desires.
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) i...
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.