Welcome!

Containers Expo Blog Authors: Scott Allen, Tim Hinds, Automic Blog, Robert Reeves, PagerDuty Blog

Blog Feed Post

10 « ex bonnes pratiques » à abandonner et... 10 bonnes résolutions pour 2014. Cinquième partie : Management

 

Cloud ManagementDans la première partie de cette série de billets, je présente les 10 « ex bonnes pratiques » à abandonner en 2014.

Dans la deuxième partie, je propose trois NBP, « Nouvelles Bonnes Pratiques » concernant les postes de travail. 

La troisième partie définit la NBP relative au Cloud Privé.

La quatrième partie présente les NBP relatives aux applications.

Dans cette cinquième partie, je m’attaque aux deux dernières « ex bonnes pratiques » relatives au management des Systèmes d’information, la démarche Maîtrise d’Ouvrage, Maîtrise d’Œuvre et les schémas directeurs.

  

Quand l’offre s’impose à la demande

NBP 9 : L’offre industrielle de solutions a priorité sur la demande.

Salon nautique parisJ’ai longuement traité, dans un billet récent, de l’impact de la R2I, Révolution Industrielle Informatique, sur l’offre et la demande et ne vais pas revenir sur les principes de ce changement, résumé en une idée clef :

L’ex bonne pratique « Maîtrise d’Ouvrage, Maîtrise d’œuvre », où la demande pilotait la construction d’une solution spécifique, est remplacée par une démarche industrielle qui fait l’hypothèse que l’offre correspondant à ma demande préexiste sur le marché.

Une fois accepté le principe de cette NBP, reste à la mettre en œuvre dans les entreprises.

TabletsC’est raisonnablement simple pour les infrastructures, car l’offre est maintenant très riche, en particulier pour les objets d’accès. La principale difficulté, évoquée dans la deuxième partie de cette étude, concerne la gestion de la variété des solutions.

L’entreprise peut proposer rapidement un catalogue, un éventail de solutions pour permettre aux clients internes de faire « leur marché » quand ils auront besoin d’un objet d’accès ou d’un réseau. La démarche ACM/SCM que je propose permet de responsabiliser les clients internes en leur indiquant clairement, pour chaque élément au catalogue, son Coût par Mois.

Dans le domaine des applications, l’offre de « solutions prêtes à l’emploi » est maintenant très riche, que ce soit en SaaS, Software as a Service ou en BPaaS, Business Process as a Service.

Logos BPaaS SaaS légersLe catalogue de solutions préapprouvées dans l’entreprise peut démarrer avec quelques dizaines de produits et rapidement dépasser la centaine. Ce catalogue sera présenté sur la « place de marché » interne, évoquée dans mon billet précédent.

Deux questions organisationnelles intéressantes vont très vite se poser : 

  • Qui peut proposer des solutions SaaS et BPaaS, les métiers, la DSI ou les deux ? 
  • Qui a le pouvoir d’approuver ou de refuser les solutions proposées ?

  

Stratégie long terme, plans d’action court terme

NBP 10 : L’entreprise définit sa vision stratégique informatique à long terme et la met en œuvre par des plans d’action à court terme.

Stratégie 2021+La stratégie informatique, c’est une cible à atteindre dans un horizon de temps qui dépend de nombreux facteurs, le principal étant la taille de l’organisation. Pour les très grandes organisations, l’année 2021, au début de la prochaine décennie, est un horizon raisonnable. Pour les autres, cet horizon peut être plus rapproché, l’essentiel étant d’estimer la vitesse à laquelle l’entreprise sera capable de faire évoluer son Système d’Information vers des solutions industrielles Cloud.

Les trois composantes de cette stratégie long terme sont, et dans cet ordre.

  • Les usages : quelles seront les usages qui auront, à la date choisie, été portés dans des clouds publics, SaaS ou BPaaS. Une fourchette raisonnable est comprise entre 60 % et 80 % du parc applicatif global.
  • Les infrastructures, serveurs et réseaux : Quelle sera la taille du CCP, « Centre de Calcul Privé » de l’entreprise en 2021, quand tous les serveurs hébergeant les applications auront disparu et que les autres serveurs auront migré, tout ou partie, sur des infrastructures industrielles IaaS ? La réponse, brutale, est sans appel : plus de 90 % des entreprises n’auront plus, en 2021, de CCP et les très grandes organisations auront vu la taille de leur CCP se réduire de 80 % à 90 %.
  • Les équipes informatiques internes : combien de personnes seront nécessaires, et avec quels profils, pour piloter les solutions Cloud (IaaS, SaaS...), gérer les applications qui n’ont pas pu être basculées en SaaS et les, éventuels, serveurs et réseaux restants ? C’est certainement la question « stratégique » la plus importante et c’est pour cela qu’il est essentiel d’établir, immédiatement, sa stratégie informatique à long terme.

L’analogie avec une course à la voile transatlantique est utile pour comprendre la différence entre une stratégie et des plans d’action :

La stratégie, c’est le point d’arrivée.

Route suivie Route du rhumLes plans d’action, ce sont les routes choisies, en fonction de paramètres qui changent souvent comme la météo ou la position des principaux concurrents.

Sur cette carte correspondant à la régate « Route du Rhum », tous les concurrents ont une même stratégie, le point d’arrivée à Pointe à Pitre, en Guadeloupe. Par contre, la variété des routes choisies, des changements de cap est impressionnante.

Des plans d’action à court terme, flexibles, évolutifs, qui tiennent compte en permanence des opportunités, des dangers imprévus, de la vente d’une filiale ou du rachat d’un concurrent, c’est la seule démarche raisonnable pour atteindre la cible définie par la stratégie.

  

Synthèse 

Leadership CloudQuel est l’avenir d’une DSI ? A-t-on encore besoin d’une DSI ?

Poser ces questions est dans l’air du temps et de nombreux spécialistes vous expliquent que le rôle de la DSI va se réduire et que le CMO (Chief Marketing Officer) va prendre le relais.

J’ai une vision beaucoup plus optimiste de l’évolution d’une DSI. Dans un monde de plus en plus numérique, une DSI aura un rôle essentiel et stratégique pour répondre aux attentes des clients externes et internes.

Mais pour cela elle devra, vous l’avez compris :

  • Abandonner les dix « ex bonnes pratiques ».
  • Faire siennes les dix NBP, Nouvelles Bonnes Pratiques.

A vous de passer à l’action ...

 

Read the original blog entry...

More Stories By Louis Nauges

Louis Naugès is Founder & President of Revevol, the first European Consulting organization 100% dedicated to SaaS and Cloud Computing. He has 30 years of IT experience. Very few people in Europe have his knowledge and expertise in Cloud & SaaS technologies and applications. He works directly with CIOs of very large organizations. Revevol is the first EMEA distributor of Google Apps and the largest worldwide organization deploying Google Apps is one of Revevol's clients.

@ThingsExpo Stories
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, will explain how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
A critical component of any IoT project is the back-end systems that capture data from remote IoT devices and structure it in a way to answer useful questions. Traditional data warehouse and analytical systems are mature technologies that can be used to handle large data sets, but they are not well suited to many IoT-scale products and the need for real-time insights. At Fuze, we have developed a backend platform as part of our mobility-oriented cloud service that uses Big Data-based approache...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud...