|By Michael Bushong||
|July 1, 2014 06:00 AM EDT||
Frequently in peoples’ careers, ascension to the ranks of middle management is rapid. But then something happens. A small number of people break through, but the majority of folks seem to reach those middle tiers and then stall out. People often find themselves unable to be effective operating at the Director and Senior Director levels. The skill of orchestrating cross-functional teams proves elusive. Indeed, it is difficult to make people over whom you have no direct authority do what you need them to do.
The response for many people is an almost reflexive plea for empowerment. But there is a fundamental flaw in requesting to be empowered as you aspire to higher ranks.
What does empowered actually mean?
Empower actually means to give someone power. It’s really somewhat ironic. The very thing that you crave is authority, but you do not have the authority unless you are given it by someone else. There is no greater definition for lack of empowerment than actively seeking someone’s permission to have authority.
Forgetting that Merriam-Webster moment, the challenge with seeking empowerment is that it is a self-defeating activity. The request for empowerment highlights that you do not have it – to both your boss and to the people over whom you seek to have some sort of control.
Consider a moment a situation where requests for empowerment are common. If you are in a business role, there might be debates about the right course to take. Perhaps you are in a technical role and the merits of one architectural approach are being measured against another. Whatever the situation, the reason that people want empowerment in the moment is because they find themselves in a stalemate, and they are looking to tip the vote in their favor.
The challenge here is that the very reason you want empowerment is the reason that a mandate handed down from high is not likely to work. Decisions are frequently made high up in an organization, but it is the actions of the individuals that matter. And if they are asked to do something they don’t believe in (or worse yet, something they believe to be the wrong thing to do), no amount of mandate will make them work effectively.
In situations like these, the request for empowerment is actually an acknowledgement that the individual has failed to lead the group to an outcome. As someone in management, the question this raises for me is simple: should an individual who cannot lead people to an outcome be made more of a leader?
Now, the answer here is never crystal clear. And I don’t want to suggest that empowerment doesn’t ever matter. But the best leaders lead not through mandate but through conviction. They are able to outline a vision, sell it to their teammates, and then drive towards it. In the best teams, this is done without any real mandate or official empowerment. It just happens.
So as a leader, when you find yourself in a position that you are requesting empowerment, it likely signals a moment that you ought to be more introspective.
Are you taking enough initiative?
In far too many cases, there actually is rough consensus amongst team members, but everyone is operating under the assumption that someone else will make the call. All the team really needs is to be nudged in the right direction. In times like these, it is often enough to simply make a call and move the team forward.
If you find that the reason for inaction is inertia, you might consider just making the decision. That you are willing to stand up and say what direction ought to be taken might be enough to rally people behind your decision. And if this is the case, it demonstrates that you are both willing and able to lead teams.
Don’t be afraid to be wrong
It is amazing how many people are unwilling to make a decision because they are afraid of being wrong. A lot of these empowerment battles happen because people are passive about their convictions. There is a real fear of taking a stand because they are worried that either their position is not right or that people will not follow.
Oftentimes, it is sufficient to just make a decision and put the decision out there. It might not be the right one, but people will react to the decision and then iterate on it. This puts you in position to solicit input and modify the decision, which demonstrates your willingness to listen, which further solidifies your role at the lead.
Are you considering the individuals?
Especially in technical debates, we tend to assume that the merits of the discussion are 100% logical. But without understanding what is driving peoples’ positions, we cannot possibly hope to convince everyone to move in a particular direction. Those who are looking for empowerment are frequently trying to make a decision based on logic for an outcome that has an element of emotion.
Make sure that you understand every dissenting point of view. You should know not just the logical part of the argument but the emotional side that is backstopping it. If you have convinced yourself that there is no emotional side, then you need to start looking at base assumptions to see where people are diverging. If you assume the root of any conflict is logic, you are likely not fully considering the situation, which means that no amount of empowerment is going to help you.
The bottom line
As you move upward in your career, you will invariably find yourself in positions where you do not have complete control over everyone you need to do your job. Early on in this process, we all believe that mandate is the missing ingredient for making progress. But leadership is about leading, which goes well beyond mandate. If you find yourself demanding to be empowered so that you can make progress on a difficult task, chances are that you are discounting the role of the individual in leading a team.
In these moments, choose to be more introspective and determine if the real missing ingredient is command and control, or whether actual success gated by your willingness and ability to lead. More often than not, you will find that your pursuit of empowerment is misguided.
[Today’s fun fact: A group of cats is called a clowder. I couldn’t decide whether to make a cloud or a cat chowder joke here.]
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
May. 5, 2016 02:00 AM EDT Reads: 1,280
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
May. 5, 2016 12:45 AM EDT Reads: 1,376
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
May. 5, 2016 12:00 AM EDT Reads: 1,189
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
May. 4, 2016 11:45 PM EDT Reads: 1,255
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
May. 4, 2016 09:00 PM EDT Reads: 1,420
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
May. 4, 2016 05:30 PM EDT Reads: 1,400
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
May. 4, 2016 05:15 PM EDT Reads: 431
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
May. 4, 2016 05:00 PM EDT Reads: 1,330
A critical component of any IoT project is the back-end systems that capture data from remote IoT devices and structure it in a way to answer useful questions. Traditional data warehouse and analytical systems are mature technologies that can be used to handle large data sets, but they are not well suited to many IoT-scale products and the need for real-time insights. At Fuze, we have developed a backend platform as part of our mobility-oriented cloud service that uses Big Data-based approache...
May. 4, 2016 03:30 PM EDT Reads: 658
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
May. 4, 2016 01:45 PM EDT Reads: 1,352
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 4, 2016 01:00 PM EDT Reads: 1,445
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 4, 2016 12:45 PM EDT Reads: 939
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
May. 4, 2016 12:45 PM EDT Reads: 656
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
May. 4, 2016 12:15 PM EDT Reads: 584
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
May. 4, 2016 11:15 AM EDT Reads: 1,263
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
May. 4, 2016 10:00 AM EDT Reads: 1,534
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
May. 4, 2016 08:15 AM EDT Reads: 1,023
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
May. 4, 2016 08:00 AM EDT Reads: 1,210
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, will explain how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
May. 4, 2016 08:00 AM EDT Reads: 1,292
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
May. 3, 2016 12:15 PM EDT Reads: 1,629