|By Michael Bushong||
|July 1, 2014 06:00 AM EDT||
Frequently in peoples’ careers, ascension to the ranks of middle management is rapid. But then something happens. A small number of people break through, but the majority of folks seem to reach those middle tiers and then stall out. People often find themselves unable to be effective operating at the Director and Senior Director levels. The skill of orchestrating cross-functional teams proves elusive. Indeed, it is difficult to make people over whom you have no direct authority do what you need them to do.
The response for many people is an almost reflexive plea for empowerment. But there is a fundamental flaw in requesting to be empowered as you aspire to higher ranks.
What does empowered actually mean?
Empower actually means to give someone power. It’s really somewhat ironic. The very thing that you crave is authority, but you do not have the authority unless you are given it by someone else. There is no greater definition for lack of empowerment than actively seeking someone’s permission to have authority.
Forgetting that Merriam-Webster moment, the challenge with seeking empowerment is that it is a self-defeating activity. The request for empowerment highlights that you do not have it – to both your boss and to the people over whom you seek to have some sort of control.
Consider a moment a situation where requests for empowerment are common. If you are in a business role, there might be debates about the right course to take. Perhaps you are in a technical role and the merits of one architectural approach are being measured against another. Whatever the situation, the reason that people want empowerment in the moment is because they find themselves in a stalemate, and they are looking to tip the vote in their favor.
The challenge here is that the very reason you want empowerment is the reason that a mandate handed down from high is not likely to work. Decisions are frequently made high up in an organization, but it is the actions of the individuals that matter. And if they are asked to do something they don’t believe in (or worse yet, something they believe to be the wrong thing to do), no amount of mandate will make them work effectively.
In situations like these, the request for empowerment is actually an acknowledgement that the individual has failed to lead the group to an outcome. As someone in management, the question this raises for me is simple: should an individual who cannot lead people to an outcome be made more of a leader?
Now, the answer here is never crystal clear. And I don’t want to suggest that empowerment doesn’t ever matter. But the best leaders lead not through mandate but through conviction. They are able to outline a vision, sell it to their teammates, and then drive towards it. In the best teams, this is done without any real mandate or official empowerment. It just happens.
So as a leader, when you find yourself in a position that you are requesting empowerment, it likely signals a moment that you ought to be more introspective.
Are you taking enough initiative?
In far too many cases, there actually is rough consensus amongst team members, but everyone is operating under the assumption that someone else will make the call. All the team really needs is to be nudged in the right direction. In times like these, it is often enough to simply make a call and move the team forward.
If you find that the reason for inaction is inertia, you might consider just making the decision. That you are willing to stand up and say what direction ought to be taken might be enough to rally people behind your decision. And if this is the case, it demonstrates that you are both willing and able to lead teams.
Don’t be afraid to be wrong
It is amazing how many people are unwilling to make a decision because they are afraid of being wrong. A lot of these empowerment battles happen because people are passive about their convictions. There is a real fear of taking a stand because they are worried that either their position is not right or that people will not follow.
Oftentimes, it is sufficient to just make a decision and put the decision out there. It might not be the right one, but people will react to the decision and then iterate on it. This puts you in position to solicit input and modify the decision, which demonstrates your willingness to listen, which further solidifies your role at the lead.
Are you considering the individuals?
Especially in technical debates, we tend to assume that the merits of the discussion are 100% logical. But without understanding what is driving peoples’ positions, we cannot possibly hope to convince everyone to move in a particular direction. Those who are looking for empowerment are frequently trying to make a decision based on logic for an outcome that has an element of emotion.
Make sure that you understand every dissenting point of view. You should know not just the logical part of the argument but the emotional side that is backstopping it. If you have convinced yourself that there is no emotional side, then you need to start looking at base assumptions to see where people are diverging. If you assume the root of any conflict is logic, you are likely not fully considering the situation, which means that no amount of empowerment is going to help you.
The bottom line
As you move upward in your career, you will invariably find yourself in positions where you do not have complete control over everyone you need to do your job. Early on in this process, we all believe that mandate is the missing ingredient for making progress. But leadership is about leading, which goes well beyond mandate. If you find yourself demanding to be empowered so that you can make progress on a difficult task, chances are that you are discounting the role of the individual in leading a team.
In these moments, choose to be more introspective and determine if the real missing ingredient is command and control, or whether actual success gated by your willingness and ability to lead. More often than not, you will find that your pursuit of empowerment is misguided.
[Today’s fun fact: A group of cats is called a clowder. I couldn’t decide whether to make a cloud or a cat chowder joke here.]
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on Twitter at @MicroservicesE
Mar. 31, 2015 12:00 PM EDT Reads: 1,532
SYS-CON Events announced today that Litmus Automation will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Litmus Automation’s vision is to provide a solution for companies that are in a rush to embrace the disruptive Internet of Things technology and leverage it for real business challenges. Litmus Automation simplifies the complexity of connected devices applications with Loop, a secure and scalable cloud platform.
Mar. 31, 2015 12:00 PM EDT Reads: 427
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, will discuss how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at the same time reduce Time to Market (TTM) by using plug and play capabilities offered by a robust I...
Mar. 31, 2015 11:46 AM EDT Reads: 256
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Raspberry Pi, BeagleBone, Spark and Intel Edison. You will also get an overview of cloud technologies s...
Mar. 31, 2015 11:00 AM EDT Reads: 2,197
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch of Docker's initial release in March of 2013, interest was revved up several notches. Then late last...
Mar. 31, 2015 09:15 AM EDT Reads: 2,283
The WebRTC Summit 2014 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
Mar. 31, 2015 09:00 AM EDT Reads: 1,683
SOA Software has changed its name to Akana. With roots in Web Services and SOA Governance, Akana has established itself as a leader in API Management and is expanding into cloud integration as an alternative to the traditional heavyweight enterprise service bus (ESB). The company recently announced that it achieved more than 90% year-over-year growth. As Akana, the company now addresses the evolution and diversification of SOA, unifying security, management, and DevOps across SOA, APIs, microservices, and more.
Mar. 31, 2015 08:30 AM EDT Reads: 2,100
Wearable technology was dominant at this year’s International Consumer Electronics Show (CES) , and MWC was no exception to this trend. New versions of favorites, such as the Samsung Gear (three new products were released: the Gear 2, the Gear 2 Neo and the Gear Fit), shared the limelight with new wearables like Pebble Time Steel (the new premium version of the company’s previously released smartwatch) and the LG Watch Urbane. The most dramatic difference at MWC was an emphasis on presenting wearables as fashion accessories and moving away from the original clunky technology associated with t...
Mar. 31, 2015 03:00 AM EDT Reads: 1,539
SYS-CON Events announced today that robomq.io will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. robomq.io is an interoperable and composable platform that connects any device to any application. It helps systems integrators and the solution providers build new and innovative products and service for industries requiring monitoring or intelligence from devices and sensors.
Mar. 30, 2015 06:00 PM EDT Reads: 1,566
The list of ‘new paradigm’ technologies that now surrounds us appears to be at an all time high. From cloud computing and Big Data analytics to Bring Your Own Device (BYOD) and the Internet of Things (IoT), today we have to deal with what the industry likes to call ‘paradigm shifts’ at every level of IT. This is disruption; of course, we understand that – change is almost always disruptive.
Mar. 30, 2015 04:00 PM EDT Reads: 1,179
SYS-CON Events announced today that Solgenia will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Solgenia is the global market leader in Cloud Collaboration and Cloud Infrastructure software solutions. Designed to “Bridge the Gap” between Personal and Professional Social, Mobile and Cloud user experiences, our solutions help large and medium-sized organizations dr...
Mar. 30, 2015 03:00 PM EDT Reads: 2,961
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud.
Mar. 30, 2015 11:00 AM EDT Reads: 1,539
After making a doctor’s appointment via your mobile device, you receive a calendar invite. The day of your appointment, you get a reminder with the doctor’s location and contact information. As you enter the doctor’s exam room, the medical team is equipped with the latest tablet containing your medical history – he or she makes real time updates to your medical file. At the end of your visit, you receive an electronic prescription to your preferred pharmacy and can schedule your next appointment.
Mar. 30, 2015 10:00 AM EDT Reads: 928
GENBAND has announced that SageNet is leveraging the Nuvia platform to deliver Unified Communications as a Service (UCaaS) to its large base of retail and enterprise customers. Nuvia’s cloud-based solution provides SageNet’s customers with a full suite of business communications and collaboration tools. Two large national SageNet retail customers have recently signed up to deploy the Nuvia platform and the company will continue to sell the service to new and existing customers. Nuvia’s capabilities include HD voice, video, multimedia messaging, mobility, conferencing, Web collaboration, deskt...
Mar. 30, 2015 01:00 AM EDT Reads: 1,520
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
Mar. 29, 2015 10:00 PM EDT Reads: 1,862
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborate. Cisco and our partners are building the platform for the Internet of Everything by connecting the...
Mar. 29, 2015 07:00 PM EDT Reads: 5,281
Temasys has announced senior management additions to its team. Joining are David Holloway as Vice President of Commercial and Nadine Yap as Vice President of Product. Over the past 12 months Temasys has doubled in size as it adds new customers and expands the development of its Skylink platform. Skylink leads the charge to move WebRTC, traditionally seen as a desktop, browser based technology, to become a ubiquitous web communications technology on web and mobile, as well as Internet of Things compatible devices.
Mar. 29, 2015 06:00 PM EDT Reads: 1,886
Docker is an excellent platform for organizations interested in running microservices. It offers portability and consistency between development and production environments, quick provisioning times, and a simple way to isolate services. In his session at DevOps Summit at 16th Cloud Expo, Shannon Williams, co-founder of Rancher Labs, will walk through these and other benefits of using Docker to run microservices, and provide an overview of RancherOS, a minimalist distribution of Linux designed expressly to run Docker. He will also discuss Rancher, an orchestration and service discovery platf...
Mar. 29, 2015 04:15 PM EDT Reads: 2,468
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes for use cases across the industrial, enterprise, and consumer segments.
Mar. 29, 2015 03:30 PM EDT Reads: 2,229
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make smarter decisions, faster.
Mar. 29, 2015 03:00 PM EDT Reads: 3,511