|By Michael Bushong||
|July 1, 2014 06:00 AM EDT||
Frequently in peoples’ careers, ascension to the ranks of middle management is rapid. But then something happens. A small number of people break through, but the majority of folks seem to reach those middle tiers and then stall out. People often find themselves unable to be effective operating at the Director and Senior Director levels. The skill of orchestrating cross-functional teams proves elusive. Indeed, it is difficult to make people over whom you have no direct authority do what you need them to do.
The response for many people is an almost reflexive plea for empowerment. But there is a fundamental flaw in requesting to be empowered as you aspire to higher ranks.
What does empowered actually mean?
Empower actually means to give someone power. It’s really somewhat ironic. The very thing that you crave is authority, but you do not have the authority unless you are given it by someone else. There is no greater definition for lack of empowerment than actively seeking someone’s permission to have authority.
Forgetting that Merriam-Webster moment, the challenge with seeking empowerment is that it is a self-defeating activity. The request for empowerment highlights that you do not have it – to both your boss and to the people over whom you seek to have some sort of control.
Consider a moment a situation where requests for empowerment are common. If you are in a business role, there might be debates about the right course to take. Perhaps you are in a technical role and the merits of one architectural approach are being measured against another. Whatever the situation, the reason that people want empowerment in the moment is because they find themselves in a stalemate, and they are looking to tip the vote in their favor.
The challenge here is that the very reason you want empowerment is the reason that a mandate handed down from high is not likely to work. Decisions are frequently made high up in an organization, but it is the actions of the individuals that matter. And if they are asked to do something they don’t believe in (or worse yet, something they believe to be the wrong thing to do), no amount of mandate will make them work effectively.
In situations like these, the request for empowerment is actually an acknowledgement that the individual has failed to lead the group to an outcome. As someone in management, the question this raises for me is simple: should an individual who cannot lead people to an outcome be made more of a leader?
Now, the answer here is never crystal clear. And I don’t want to suggest that empowerment doesn’t ever matter. But the best leaders lead not through mandate but through conviction. They are able to outline a vision, sell it to their teammates, and then drive towards it. In the best teams, this is done without any real mandate or official empowerment. It just happens.
So as a leader, when you find yourself in a position that you are requesting empowerment, it likely signals a moment that you ought to be more introspective.
Are you taking enough initiative?
In far too many cases, there actually is rough consensus amongst team members, but everyone is operating under the assumption that someone else will make the call. All the team really needs is to be nudged in the right direction. In times like these, it is often enough to simply make a call and move the team forward.
If you find that the reason for inaction is inertia, you might consider just making the decision. That you are willing to stand up and say what direction ought to be taken might be enough to rally people behind your decision. And if this is the case, it demonstrates that you are both willing and able to lead teams.
Don’t be afraid to be wrong
It is amazing how many people are unwilling to make a decision because they are afraid of being wrong. A lot of these empowerment battles happen because people are passive about their convictions. There is a real fear of taking a stand because they are worried that either their position is not right or that people will not follow.
Oftentimes, it is sufficient to just make a decision and put the decision out there. It might not be the right one, but people will react to the decision and then iterate on it. This puts you in position to solicit input and modify the decision, which demonstrates your willingness to listen, which further solidifies your role at the lead.
Are you considering the individuals?
Especially in technical debates, we tend to assume that the merits of the discussion are 100% logical. But without understanding what is driving peoples’ positions, we cannot possibly hope to convince everyone to move in a particular direction. Those who are looking for empowerment are frequently trying to make a decision based on logic for an outcome that has an element of emotion.
Make sure that you understand every dissenting point of view. You should know not just the logical part of the argument but the emotional side that is backstopping it. If you have convinced yourself that there is no emotional side, then you need to start looking at base assumptions to see where people are diverging. If you assume the root of any conflict is logic, you are likely not fully considering the situation, which means that no amount of empowerment is going to help you.
The bottom line
As you move upward in your career, you will invariably find yourself in positions where you do not have complete control over everyone you need to do your job. Early on in this process, we all believe that mandate is the missing ingredient for making progress. But leadership is about leading, which goes well beyond mandate. If you find yourself demanding to be empowered so that you can make progress on a difficult task, chances are that you are discounting the role of the individual in leading a team.
In these moments, choose to be more introspective and determine if the real missing ingredient is command and control, or whether actual success gated by your willingness and ability to lead. More often than not, you will find that your pursuit of empowerment is misguided.
[Today’s fun fact: A group of cats is called a clowder. I couldn’t decide whether to make a cloud or a cat chowder joke here.]
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
Jul. 26, 2016 04:30 PM EDT Reads: 1,063
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Jul. 26, 2016 04:30 PM EDT Reads: 986
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
Jul. 26, 2016 04:10 PM EDT Reads: 200
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Jul. 26, 2016 04:00 PM EDT Reads: 1,014
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Jul. 26, 2016 03:45 PM EDT Reads: 1,714
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Jul. 26, 2016 03:15 PM EDT Reads: 307
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Jul. 26, 2016 03:15 PM EDT Reads: 906
Verizon Communications Inc. (NYSE, Nasdaq: VZ) and Yahoo! Inc. (Nasdaq: YHOO) have entered into a definitive agreement under which Verizon will acquire Yahoo's operating business for approximately $4.83 billion in cash, subject to customary closing adjustments. Yahoo informs, connects and entertains a global audience of more than 1 billion monthly active users** -- including 600 million monthly active mobile users*** through its search, communications and digital content products. Yahoo also co...
Jul. 26, 2016 02:30 PM EDT Reads: 492
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
Jul. 26, 2016 01:45 PM EDT Reads: 1,992
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Jul. 26, 2016 10:15 AM EDT Reads: 1,186
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Jul. 26, 2016 09:15 AM EDT Reads: 1,016
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Jul. 26, 2016 08:45 AM EDT Reads: 1,321
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
Jul. 26, 2016 08:45 AM EDT Reads: 1,549
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Jul. 26, 2016 08:45 AM EDT Reads: 624
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Jul. 26, 2016 06:15 AM EDT Reads: 1,434
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Jul. 26, 2016 05:15 AM EDT Reads: 2,123
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
Jul. 26, 2016 05:00 AM EDT Reads: 1,540
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
Jul. 26, 2016 03:45 AM EDT Reads: 1,858
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Jul. 26, 2016 02:00 AM EDT Reads: 1,382
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
Jul. 26, 2016 01:45 AM EDT Reads: 1,338