Click here to close now.

Welcome!

Virtualization Authors: SmartBear Blog, Liz McMillan, Pat Romanski, Mike Kavis, Elizabeth White

News Feed Item

Toshiba's VIPedge Cloud-Based Business Telephone Solution Wins 2014 Cloud Computing Excellence Award

IRVINE, CA--(Marketwired - July 22, 2014) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba - www.telecom.toshiba.com) today announced that its VIPedge® cloud-based business telephone solution has won a 2014 Cloud Computing Excellence Award from TMC, a global, integrated media company. 

Presented by TMC's Cloud Computing magazine, the Cloud Computing Excellence Award recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market. The winners of the 2014 Cloud Computing Excellence Award will be published in Cloud Computing magazine.

"TMC is proud to announce Toshiba's VIPedge as a recipient of the Fourth Annual Cloud Computing Excellence Award," said Rich Tehrani, CEO, TMC. "Toshiba is honored for its achievement in bringing innovation and excellence to the market while leveraging the latest technology trends."

"We are honored to receive the 2014 Cloud Computing Excellence Award for our VIPedge cloud-based business telephone solution," said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division. "VIPedge gives users the features, functionality, quality, service and reliability for which Toshiba's telephone systems are known, all in the cloud."

Toshiba's VIPedge gives users the advantages of Toshiba's IPedge® business telephone system in the cloud without needing to purchase an entire telephone system. VIPedge allows companies to pay a monthly service fee -- scalable to meet system size and usage needs -- as an alternative to the capital purchase of an on-premises telephone system. Competitively priced, VIPedge accommodates up to 500 users in single or multi-site deployments. 

VIPedge Delivers an Easy Migration to Toshiba's IPedge

Businesses that start with the VIPedge service can easily migrate to IPedge systems in the future as their needs change. This enables businesses to retain their investments in Toshiba telephones and endpoints and to continue to use the same familiar features and applications.

Easy Expansion to a Hybrid Cloud Solution

VIPedge locations can network with Toshiba's on-premises solutions, IPedge and Strata® CIX™, for a hybrid cloud and on-premises networked solution.

VIPedge features include:

  • Complete business telephone features, including placing a call on hold and picking it up from another phone as well as pressing a button on a phone to put the system into night mode. Many competitive cloud telephone solutions do not have the enterprise-quality telephony features that Toshiba offers.
  • Call Manager Desktop for Windows® has enhanced XMPP server integration and instant messaging so that it can communicate directly with Toshiba's Call Manager Mobile. Users will receive messages on both the Desktop and Mobile versions simultaneously, no matter where they are.
  • Call Manager features include:
    • Efficient call control from a personal computer;
    • Click-to-dial, presence and instant messaging;
    • Integration with leading CRM programs, including Salesforce.com®, Act!®, Microsoft Outlook®;
    • Single and group Instant Messaging for quick online communication;
    • Enhanced Presence features that help users quickly find each other; and more.
  • Call Manager Mobile, which integrates Toshiba's IPMobility solution, providing single-number reach for both incoming and outgoing calls. This feature utilizes Toshiba's VIPedge follow-me feature, which gives users the option for either sequential or simultaneous ringing to the desk phone and mobile phone. For outgoing calls, IPMobility dials through the VIPedge, displaying the office number caller ID. Call Manager Mobile is available for Android™ and Apple® iPhone® running iOS® R5 or R6. With Call Manager Mobile, users are empowered to take their office calls and instant messages on their mobile phones just as if they were at their desks. 
  • Find-Me Follow-Me call routing, which forwards incoming calls to the office extension to any telephone number designated by the user, including mobile phones. If no answer, the call is routed back to business voice mailbox.
  • Twinning, which enables simultaneous ringing on more than one telephone, such as a desk phone and a mobile phone or home phone.
  • Optional international calling plans.

Financial benefits of VIPedge include:

  • A low, upfront cost, making it easy to get started while giving companies the ability to reduce capital expenditures;
  • Monthly service costs that are a fraction of the purchase price of an on-premises system;
  • Fixed monthly fees so companies can budget for their exact telecommunication costs;
  • No long-term lock-in to an on-premises system and/or vendor;
  • Software upgrades that are included in the monthly service fee, so there are no expenses for upgrades or software fixes;
  • No PBX equipment obsolescence since VIPedge systems are always kept up-to-date in the cloud;
  • Dynamically scalable cloud resources to add more users or applications as needed;
  • System administration, which is included in the monthly service fee and eliminates the need for on-site system management; and
  • Survivability, which is automatically included via the cloud. 

Toshiba's VIPedge Exceeds BookPal's Communications Objectives

VIPedge received the 2014 Cloud Computing Excellence Award in part due to its success story with BookPal LLC (www.Book-Pal.com), an Irvine, Calif-based enterprise book seller. BookPal serves the book needs of schools, businesses and government entities with a catalog of more than three million titles. 

Installed by Authorized Toshiba Dealer smplsolutions (www.smplsolutions.com) of Lake Forest, Calif., the VIPedge system worked perfectly from day one. The installation was smooth and easy because the actual telephone system resides in the cloud and is managed and maintained by Toshiba.

BookPal relies on its Toshiba's VIPedge cloud-based business telephone solution to help communicate with customers. VIPedge exceeds BookPal's communications objectives, which include enabling them to self-administrate the system, providing a reliable telephone solution, adding mobility, and reducing costs.

"With Toshiba's VIPedge cloud-based business telephone solution, BookPal receives the benefits of a feature-rich on-premises telephone system with the low cost of a cloud solution from a trusted manufacturer with a reputation for exceptional system reliability and dealer service," said David Case, president of smplsolutions.

BookPal's new business telephone solution consists of:

  • A VIPedge cloud-based business telephone solution supporting the company's Irvine headquarters;
  • Toshiba's IP desk telephones;
  • Toshiba's Call Manager unified communications;
  • IPMobility for mobile integration with the VIPedge telephone solution;
  • Find-Me Follow-Me mobile call routing to forward office calls to any other phone number;
  • Unified Messaging, delivering a single inbox for email and voice messages; and
  • Enterprise Manager for browser-based remote administration.

Bottom-line benefits include: 

  • Saving $3,000 per year by reducing maintenance costs;
  • Processing more than 2,000 calls per month;
  • Enabling BookPal's operations team to remotely make adds, changes and updates from virtually anywhere they have Internet coverage, reducing the need for costly on-site maintenance using Toshiba's browser-based Enterprise Manager;
  • Improving communication with Call Manager Unified Communications and Unified Messaging applications;
  • Providing a remote access solution for the Toshiba IP desk telephones, allowing employees to work from home;
  • Enabling mobility with Toshiba's IPMobility application so users can make and receive office calls on their mobile phones;
  • Ensuring important calls get through to the right person using Toshiba's Find-Me Follow-Me mobility feature that forwards office calls to any telephone number; and
  • Delivering an affordable, feature-rich cloud telephony solution with exceptional reliability.

"Toshiba's VIPedge cloud-based business telephone system has exceeded our expectations by providing a reliable, feature-rich communication solution that helped us save more than $3,000 annually," said Ketara Gadahn, director of Sales & Account Management for BookPal.

About TMC
 
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress, StartupCamp; Super Wi-Fi & Shared Spectrum Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo III; and more. For more information about TMC, visit www.tmcnet.com.

About Toshiba America Information Systems Inc.
Telecommunication Systems Division (TSD)
Toshiba America Information Systems Inc., Telecommunication Systems Division is one of the four business units of Toshiba America Information Systems Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud-based business telephone solution supports up to 500 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's PCs, tablets, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation. For more information, visit www.Telecom.Toshiba.com

About Toshiba
Toshiba Corporation, a Fortune 500 company, channels world-class capabilities in advanced electronic and electrical product and systems into five strategic business domains: Energy & Infrastructure, Community Solutions, Healthcare Systems & Services, Electronic Devices & Components, and Lifestyles Products & Services. Guided by the principles of The Basic Commitment of the Toshiba Group, "Committed to People, Committed to the Future", Toshiba promotes global operations towards securing "Growth Through Creativity and Innovation", and is contributing to the achievement of a world in which people everywhere live in safe, secure and comfortable society. Founded in Tokyo in 1875, today's Toshiba is at the heart of a global network of over 590 consolidated companies employing over 200,000 people worldwide, with annual sales surpassing 6.5 trillion yen (US$63 billion). To find out more about Toshiba, visit www.toshiba.co.jp/index.htm.

For an Authorized Toshiba Dealer, visit: www.telecom.toshiba.com

To subscribe to the Toshiba Telecom Blog, visit http://blog.telecom.toshiba.com/.

Follow us on Facebook (ToshibaPhoneSystems), Twitter (toshibaphonesys) and LinkedIn (Toshiba-telecommunication-systems-division).

© 2014 Toshiba America Information Systems Inc. All rights reserved. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

Toshiba PR Contact: 
Teri Sawyer
T&Co. 
714-801-1687 
Email contact 

TMC Contact: 
 
Rebecca Conyngham
 Marketing Manager
 203-852-6800, ext. 287
 Email contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
In this session we look at creating interactive communications via the web by adding messaging, file transfer, and group communication (group chat and audio/video conferencing) into the web experience. We will also discuss potential applications of this technology in areas including B2B, B2C, P2P, and gaming. Peter is Technical Director at Acision. He graduated from The University of Edinburgh in 2000 with a BSc (Hons) in Computer Science. After graduation Peter worked on a PSTN switch developing signalling stacks for SS7, ISDN and similar protocols and creating advanced routing and serv...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Raspberry Pi, BeagleBone, Spark and Intel Edison. You will also get an overview of cloud technologies s...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT.
GENBAND introduced its Real Time Communications (RTC) Client for Lync* to seamlessly combine real-time communications with Lync Instant Messaging (IM) and Presence. “We’re shaking up the economics of delivering Unified Communications (UC) and offering a compelling way to integrate previously bespoke communications technologies,” said Carl Baptiste, GENBAND’s Senior Vice President, Enterprise Solutions. “We’re offering enterprises the best of both worlds by combining our own high availability voice, video and collaboration with Lync’s IM and Presence; creating a single, web centric, client. O...
SYS-CON Events announced today that GENBAND, a leading developer of real time communications software solutions, has been named “Silver Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. The GENBAND team will be on hand to demonstrate their newest product, Kandy. Kandy is a communications Platform-as-a-Service (PaaS) that enables companies to seamlessly integrate more human communications into their Web and mobile applications - creating more engaging experiences for their customers and boosting collaboration and productiv...
SYS-CON Events announced today that SoftLayer, an IBM company, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015 at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place November 3–5, 2015 at the Santa Clara Convention Center in Santa Clara, CA. SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from ...
SYS-CON Events announced today that BroadSoft, the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, has been named “Gold Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications platform enables the delivery of a range of enterprise and consumer calling...
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborate. Cisco and our partners are building the platform for the Internet of Everything by connecting the...
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make smarter decisions, faster.
Recent technology advances in miniaturization has positioned the wearables as the pinnacle of technology convergence with the human body. We inquire if wearables are mere standard miniaturized devices extended with the connectivity and present our views on considerations like design, applications, performance, efficiency, interoperability, usage scenarios, human device interaction and consequent trade-offs enabling wearables to impart optimal value.
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
Participants will reach the final if their IoT solution is liked. A community vote will determine the best solutions submitted in each country, after which an expert jury will select the national winners and the best international IoT solution. Each country's best solution can win a national marketing campaign worth up to €30,000 and become a partner in Deutsche Telekom's participating markets. The winning international solution can become partner of Deutsche Telekom Group across all eight countries and reach out to a potential of 10,8 million business customers. Deutsche Telekom Group has a...
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool f...
SYS-CON Events announced today that Dyn, the worldwide leader in Internet Performance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, safer, and more reliably than ever.
SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
SYS-CON Events announced today that On the Avenue Marketing Group, a sales and marketing firm that utilizes events to market and sell products to consumers, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. On the Avenue Marketing Group (OTA) is a sales and marketing firm that utilizes events to market and sell products to consumers. On behalf of our clients, we attend thousands of fairs, festivals, expos, concerts, conferences, and sporting events annually, helping them reach millions of individuals ...
SYS-CON Events announced today that ActiveState, the leading independent Cloud Foundry and Docker-based PaaS provider, has been named “Silver Sponsor” of SYS-CON's DevOps Summit New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. ActiveState believes that enterprises gain a competitive advantage when they are able to quickly create, deploy and efficiently manage software solutions that immediately create business value, but they face many challenges that prevent them from doing so. The Company is uniquely positioned to help address these challenges thro...
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes for use cases across the industrial, enterprise, and consumer segments.