Welcome!

Containers Expo Blog Authors: Elizabeth White, John Rauser, Liz McMillan, William Schmarzo, Automic Blog

Related Topics: @CloudExpo, Java IoT, Mobile IoT, Linux Containers, Open Source Cloud, Containers Expo Blog

@CloudExpo: Article

The Industry Needs to Stop Reacting to Outages

Virtualization, cloud and mobile have all demanded and enabled IT to extend the reach of mission-critical applications

It feels as if we can't even go a week anymore without hearing about a new breach or outage. For years, IT departments were always on stand-by should the unimaginable happen and were judged by how quickly they could curb a bad situation. These days, however, it's not good enough to fix a problem - even if it's taken care of within a few minutes. Questions start to arise the minute something bad happens, and to really show strength IT departments have to stop the problem before it happens. Magic? No, it's just being proactive and it's imperative more than ever that IT closely monitor the health of their infrastructure to keep the business running.

IT departments experience performance and availability issues on a daily basis, often not discovered until end users complain to customer service representatives or help desks. With IT environments becoming more complex, it's become increasingly important to identify where problems are originating in order to avoid downtime or performance-impacting events before they occur. How can IT predict the unimaginable?

First, stop focusing on troubleshooting. Companies like NASDAQ, Facebook, LinkedIn and Yahoo! experienced crippling outages in 2013 that impacted customers and hurt their bottom lines. What did they have in common? They weren't able to detect the problem until it was too late. These companies are surely presented with the resources that allow them to catch the issues before their customers were affected, yet their inability to implement a solution that allows them to fix a problem before it happens cost them time, money, and a hit to their reputation.

Technology issues are the last things one would expect to negatively impact a company's brand, but in reality nothing is more crucial to running a business than its datacenter infrastructure. Infrastructures today are expected to perform better, faster and more consistently than ever before. Couple this with adapting to an exponentially increasing rate of change, and you have a recipe for disaster.

IT organizations are now looking to consolidate data centers to reduce costs and improve efficiencies. Many are turning to virtualization technology to help them get more value out of their existing assets while improving the environmental impact. But virtualization adds an additional layer of complexity, making it difficult to see through the layers of abstraction into the underlying infrastructure. Most companies see a high-level view, but many times they are missing a huge piece of the puzzle that underpins virtualization and application support in the enterprise.

Why is it so important to see that piece of the puzzle? With a full view of their infrastructure, organizations are much more likely to catch performance issues earlier and resolve them more quickly. The differentiating factor here is that when you are continuously viewing your entire infrastructure, you are more able to see trends and matching patterns. When something is off, it stands out quickly because you know what to look for. Similar to the way the security industry evolved around threat detections, the IT industry needs to evolve around infrastructure management.

Three major technology developments - virtualization, cloud and mobile - have all demanded and enabled IT to extend the reach of mission-critical applications, but have limited the enterprise's ability to manage the underlying systems infrastructure. Because of these developments, the IT operations team is constantly chasing problems that are increasingly difficult to find and resolve. Virtualization specifically has demanded a balancing act. Ensure the required performance is available, while driving the highest level of utilization. Otherwise you've overprovisioned and are wasting cycles, money and resources.

Society today expects business applications to be available 24/7, without delay, and the old way of thinking - buy more boxes or throw hardware at the problem - only makes matters worse. What most IT organizations do not realize is that the solution is right there, within their existing infrastructures. It is imperative they realize the importance of regularly monitoring and proactively searching for symptoms that could lead to a new breach or outage.

By using technologies that shine a light into the darkest part of the datacenter and arming users with definitive insight into the performance, health and utilization of the infrastructure, organizations can shift their focus to finding trouble before it starts. Instead of being reactive, we can switch to being a proactive industry that is able to diagnose and resolve issues before they start negatively impacting a business. The result? Greatly improved performance of existing infrastructures that enable IT to align actual workload with requirements and drive the highest levels of performance and availability at the optimal cost.

More Stories By John Gentry

John Gentry has been with Virtual Instruments since early 2009, leading the team that is responsible for bringing Virtual Instruments message and vision to the market. He brings 18 years of experience in Marketing, Product Marketing, Sales and Sales Engineering in the Open Systems and Storage ecosystem. He was a double major in Economics and Sociology at the University of California, Santa Cruz. John first entered the technology field as a marketing intern for Borland International, where he went on to be the first Product Marketing Manager for their Java Compiler. Since then he has held various positions at mid-sized systems integrators and established storage networking companies.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
It is of utmost importance for the future success of WebRTC to ensure that interoperability is operational between web browsers and any WebRTC-compliant client. To be guaranteed as operational and effective, interoperability must be tested extensively by establishing WebRTC data and media connections between different web browsers running on different devices and operating systems. In his session at WebRTC Summit at @ThingsExpo, Dr. Alex Gouaillard, CEO and Founder of CoSMo Software, presented ...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
SYS-CON Events announced today that Evatronix will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Evatronix SA offers comprehensive solutions in the design and implementation of electronic systems, in CAD / CAM deployment, and also is a designer and manufacturer of advanced 3D scanners for professional applications.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics gr...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things’). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing? IoT is not about the devices, it’s about the data consumed and generated. The devices are tools, mechanisms, conduits. In his session at Internet of Things at Cloud Expo | DXWor...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...