Welcome!

Containers Expo Blog Authors: Elizabeth White, Yeshim Deniz, Pat Romanski, Liz McMillan, Ravi Rajamiyer

Related Topics: @CloudExpo, Java IoT, Mobile IoT, Linux Containers, Open Source Cloud, Containers Expo Blog

@CloudExpo: Article

The Industry Needs to Stop Reacting to Outages

Virtualization, cloud and mobile have all demanded and enabled IT to extend the reach of mission-critical applications

It feels as if we can't even go a week anymore without hearing about a new breach or outage. For years, IT departments were always on stand-by should the unimaginable happen and were judged by how quickly they could curb a bad situation. These days, however, it's not good enough to fix a problem - even if it's taken care of within a few minutes. Questions start to arise the minute something bad happens, and to really show strength IT departments have to stop the problem before it happens. Magic? No, it's just being proactive and it's imperative more than ever that IT closely monitor the health of their infrastructure to keep the business running.

IT departments experience performance and availability issues on a daily basis, often not discovered until end users complain to customer service representatives or help desks. With IT environments becoming more complex, it's become increasingly important to identify where problems are originating in order to avoid downtime or performance-impacting events before they occur. How can IT predict the unimaginable?

First, stop focusing on troubleshooting. Companies like NASDAQ, Facebook, LinkedIn and Yahoo! experienced crippling outages in 2013 that impacted customers and hurt their bottom lines. What did they have in common? They weren't able to detect the problem until it was too late. These companies are surely presented with the resources that allow them to catch the issues before their customers were affected, yet their inability to implement a solution that allows them to fix a problem before it happens cost them time, money, and a hit to their reputation.

Technology issues are the last things one would expect to negatively impact a company's brand, but in reality nothing is more crucial to running a business than its datacenter infrastructure. Infrastructures today are expected to perform better, faster and more consistently than ever before. Couple this with adapting to an exponentially increasing rate of change, and you have a recipe for disaster.

IT organizations are now looking to consolidate data centers to reduce costs and improve efficiencies. Many are turning to virtualization technology to help them get more value out of their existing assets while improving the environmental impact. But virtualization adds an additional layer of complexity, making it difficult to see through the layers of abstraction into the underlying infrastructure. Most companies see a high-level view, but many times they are missing a huge piece of the puzzle that underpins virtualization and application support in the enterprise.

Why is it so important to see that piece of the puzzle? With a full view of their infrastructure, organizations are much more likely to catch performance issues earlier and resolve them more quickly. The differentiating factor here is that when you are continuously viewing your entire infrastructure, you are more able to see trends and matching patterns. When something is off, it stands out quickly because you know what to look for. Similar to the way the security industry evolved around threat detections, the IT industry needs to evolve around infrastructure management.

Three major technology developments - virtualization, cloud and mobile - have all demanded and enabled IT to extend the reach of mission-critical applications, but have limited the enterprise's ability to manage the underlying systems infrastructure. Because of these developments, the IT operations team is constantly chasing problems that are increasingly difficult to find and resolve. Virtualization specifically has demanded a balancing act. Ensure the required performance is available, while driving the highest level of utilization. Otherwise you've overprovisioned and are wasting cycles, money and resources.

Society today expects business applications to be available 24/7, without delay, and the old way of thinking - buy more boxes or throw hardware at the problem - only makes matters worse. What most IT organizations do not realize is that the solution is right there, within their existing infrastructures. It is imperative they realize the importance of regularly monitoring and proactively searching for symptoms that could lead to a new breach or outage.

By using technologies that shine a light into the darkest part of the datacenter and arming users with definitive insight into the performance, health and utilization of the infrastructure, organizations can shift their focus to finding trouble before it starts. Instead of being reactive, we can switch to being a proactive industry that is able to diagnose and resolve issues before they start negatively impacting a business. The result? Greatly improved performance of existing infrastructures that enable IT to align actual workload with requirements and drive the highest levels of performance and availability at the optimal cost.

More Stories By John Gentry

John Gentry has been with Virtual Instruments since early 2009, leading the team that is responsible for bringing Virtual Instruments message and vision to the market. He brings 18 years of experience in Marketing, Product Marketing, Sales and Sales Engineering in the Open Systems and Storage ecosystem. He was a double major in Economics and Sociology at the University of California, Santa Cruz. John first entered the technology field as a marketing intern for Borland International, where he went on to be the first Product Marketing Manager for their Java Compiler. Since then he has held various positions at mid-sized systems integrators and established storage networking companies.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


IoT & Smart Cities Stories
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
SYS-CON Events announced today that IoT Global Network has been named “Media Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. The IoT Global Network is a platform where you can connect with industry experts and network across the IoT community to build the successful IoT business of the future.
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Disruption, Innovation, Artificial Intelligence and Machine Learning, Leadership and Management hear these words all day every day... lofty goals but how do we make it real? Add to that, that simply put, people don't like change. But what if we could implement and utilize these enterprise tools in a fast and "Non-Disruptive" way, enabling us to glean insights about our business, identify and reduce exposure, risk and liability, and secure business continuity?
In this Women in Technology Power Panel at 15th Cloud Expo, moderated by Anne Plese, Senior Consultant, Cloud Product Marketing at Verizon Enterprise, Esmeralda Swartz, CMO at MetraTech; Evelyn de Souza, Data Privacy and Compliance Strategy Leader at Cisco Systems; Seema Jethani, Director of Product Management at Basho Technologies; Victoria Livschitz, CEO of Qubell Inc.; Anne Hungate, Senior Director of Software Quality at DIRECTV, discussed what path they took to find their spot within the tec...
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...