Welcome!

Containers Expo Blog Authors: Elizabeth White, Pat Romanski, Liz McMillan, Nate Vickery, Yeshim Deniz

Blog Feed Post

The Collegiate Cloud: An Interview with Ferris State University’s Amy Buse

Ferris State University (FSU) is an accredited state university located in Big Rapids, Michigan, offering multiple computing degree plans within its Business/Technology Consortium. The college serves more than 14,000 on- and off-campus students in the region.

 

I had the opportunity to sit down with Ferris State Professor Amy Buse to learn more about how the school has provided its students with cutting-edge cloud computing technology across a number of applications to better prepare them for their careers after graduation.

Jason: How did you discover Skytap, since it is not commonly used in education?

Amy: I found out about Skytap at Interop a couple years ago. I heard a speaker from the company and knew “I gotta go talk to this guy.” We had researched a lot of other vendors but nobody else had the ability to allow our students install the operating system themselves on bare metal, and not build the cost of the operating system into the charge of each system. As an educational institution, we have flat fee access to unlimited licenses of Windows and other software packages, so we don’t need to have OS licensing fees rolled into each image.

I was teaching a Linux class off-campus, and we would need to remote desktop into the workstations and VMs back in the classroom of the main campus. It was a huge hassle if something happened to the computers back in the lab, or there was a connection problem. So I went to my administration and said if we are going to continue doing off-campus learning, we need a better way.

Jason: What programs are using Cloud labs?

Amy: We teach three programs off campus using Skytap:

  • CIS (computer information systems) students who grow up to be programmers and systems analysts on the software side.
  • CIT (computer information technology) students who grow up to be server and network administrators and; 
  • ISI (information security & intelligence) students who learn to harden servers, but they are more on the forensic side - proving what happened after a problem

In ISI they will set up a lab and have students with labs spin them up and try to attack each other. Our first question to Skytap as a vendor was “can we hurt you?” But some particular thing we did in our first semester caused Skytap to take a new look at one of their access policies!

There’s also an HVAC (Heating Ventilation Air Conditioning) off-campus program, and when they found out what we were doing with labs they let students connect their Skytap environment to simulate their interface with Johnson Controls equipment that operates heating and air conditioning systems on site.

Jason: Is usage of Skytap growing in the organization?

Amy: There’s certainly potential for more usage of Skytap in other labs, but we need to consider who funds our capacity – I only have funding secured for business technology programs, so I am not advertising it broadly to other departments. But we talk quite a lot about it among our faculty. The professors that use Skytap a lot are very, very happy with it.

Some people say “you could just set up your own VMs in a data center” but it is the user experience of Skytap on top of the hypervisor that makes it phenomenal. It is easy to take one lab machine, configure it the way we want it, with all the software on it, and then automatically stamp one out per student with a discrete URL. Before that, there was no way to do that.

We have to support ourselves – as technology faculty we are responsible for our systems. So we were maintaining our own lab machines at the main campus, and we had to tell students when and when not to remote in because of other student needs, so there were no conflicts.

Now our students don’t have to fit work time into the 5-7pm lab slot after the class. They don’t even worry about limited access to a remote desktop. They have availability to study or do their homework at any time.

Jason: What was the existing lab environment like?

Amy: On campus, we’d have some desktop computers in a lab running VMware, where students could create their virtual machines. In our off-campus class we have some Mac laptops, so teachers would start the class, students would get the shared laptops out of the closet and work on them, and then they’d need to put them right back in the closet at the end of the lesson. This meant students had no ability to actually use the tools and do hands-on homework.

A few students had their own laptops they could set up with the system, but then that would become a huge burden on faculty to support those configurations. The faculty could sometimes spend 10 weeks out of a 15-week semester before they were done troubleshooting the students’ systems.

We would rather have the training VMs available to run 24/7, so instead of remoting into computers on campus, the student could look at them any time and turn them on to do their homework.

So we were looking at the prospect of having to build our own remote training labs, with servers, VMs and software configurations updated and backed up. We’d be on our own in that process with little help from IT. The workload would have been unsupportable for our faculty, we’d all have to teach fewer classes to handle it. Plus procurement of everything could take a semester or more.

Jason: What would it take to do this yourself?

Amy: If we took the “build our own” route, we were estimating an additional equipment cost of at least $120,000 per year, just for the hardware. Add to that all the configuration and maintenance labor. We could communicate to the school that the conventional approach would still fall a great deal short of what we needed.

We are trying to put additional value numbers together, but there are approximately 550 business technology students per semester leveraging Skytap. The per-student cost of dev/test labs is sustainable at our current costs.

Jason: What are some of the use case scenarios?

Amy: Capture the Flag is an educational game we run, where each student has to create an entire infrastructure of VMs in Skytap, and use it to attack two other students’ labs.

In another IT management class, students had to learn how to build a system from the ground up, and then work with lab partner teams, where one would be in charge of configurations, and the lab partner would act as the sysadmin and make sure the work gets backed up. 

Jason: What were the administrative difficulties of getting this off the ground?

Amy: I initially brought the solution to FSU to address the limitations we were encountering in the technology labs, and made the business case for funding. 

Fortunately we had a VP of operations (Don Green, VP of Extended and International Operations) who wanted us to get into cloud services a few years ago, and wanted us to find a way to teach in the cloud. He has understood that we needed this approach and supported the funding of the project. We would have had a much more difficult time getting this new approach approved without a champion.

Because we were moving to cloud, we had a lot of questions about our students’ privacy. Just like the healthcare industry has HIPAA, we have FERPA (Federal Education Right to Privacy Act) that dictates how personal data about our students can be managed.  For instance, the data that a particular student takes a particular class, and their email address are protected by FERPA. 

So we are asked “What student data are you putting out there?” and we can honestly say “None.” The student never has a personal login, they are just getting to their virtual machines via a published URL. That made it easy to go forward.

Jason: Can students still cheat on their exams now?

Amy: Most students don’t have a login, they just use Skytap’s Published URL feature to get to their machines. In a couple of classes we did give students a login to the Skytap Cloud management dashboard, so they could build their configurations from the ground up. But we toggled the features in Skytap to keep it fair and prevent them from uploading or copying VMs and environments into their area.

Sometimes it’s hard for students to distinguish between latency in their network connection and the application itself. So inevitably you will hear some complaints about response times, but that is always a product of the quality of their network connection – if they’re using wifi in a crowded coffee shop rather than a solid connection.

Want to learn more about how Skytap helps eliminate classroom setup hassles with virtual training environments in the cloud? Click here! Or, start your own free trial, or request a custom demo for your unique use case today!

Read the original blog entry...

More Stories By Skytap Blog

Author: Noel Wurst is the managing content editor at Skytap. Skytap provides SaaS-based dev/test environments to the enterprise. Skytap solution removes the inefficiencies and constraints that companies have within their software development lifecycle. As a result, customers release better software faster. In this blog, we publish engaging, thought provoking stories that revolve around agile enterprise applications and cloud-based development and testing.

@ThingsExpo Stories
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...
SYS-CON Events announced today that EnterpriseTech has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. EnterpriseTech is a professional resource for news and intelligence covering the migration of high-end technologies into the enterprise and business-IT industry, with a special focus on high-tech solutions in new product development, workload management, increased effic...
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and ...
SYS-CON Events announced today that CHEETAH Training & Innovation will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CHEETAH Training & Innovation is a cloud consulting and IT training firm specializing in improving clients cloud strategies and infrastructures for medium to large companies.
SYS-CON Events announced today that Datanami has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datanami is a communication channel dedicated to providing insight, analysis and up-to-the-minute information about emerging trends and solutions in Big Data. The publication sheds light on all cutting-edge technologies including networking, storage and applications, and thei...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...