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When Disaster Strikes, the Cloud Holds Answers – Part 1 of 3: Keeping the Business Running


As summer winds down to an end, it’s tough to forget that winter 2013-2014 was one of the coldest on record in parts of the country, according to the government’s official monthly climate report released recently. The cold and snow had a direct impact on the bottom line of many businesses as offices across the U.S. were shut down for days, resulting in business disruptions and revenue loss, especially if employees did not have the capabilities to work from home. Now, with hurricane season knocking at the door, we thought it was a good time to advise businesses to take a lesson from past experiences to minimize potential further disruption to come, with this three-part blog.

While some industries simply cannot avoid losses due to severe weather, it is possible for many organizations to be productive and profitable even when workers can’t get to the office. Companies that implement cloud services are seeing far less business disruption associated with inclement weather or extreme weather-related disasters.

The IT and executive teams at a national insurance company, The John M. Glover Agency (Glover), know firsthand how valuable a redundant cloud platform can be to running a business during a natural disaster. In 2012, as Hurricane Sandy raged off the mid-Atlantic coast, the organization was able to access all of its key systems and data to proactively service customers. As the storm bore down, associates at the firm were able to take advantage of virtualization services to stay safe and productive from home. With a cloud-based IP phone system, virtual desktops and access to virtual servers, Glover employees had no problem connecting to applications like Office, QuickBooks, ACT, and proprietary databases, helping them stay in constant communication with customers and prospects.

“Having a cloud-based platform in addition to glitch-free unified communications systems really made the devastating weather event a non-issue for our business,” said John Forlivio, President and CEO of The John M. Glover Agency. “While our thoughts were with all those affected by the hurricane, we were at least able to rest assured that our business would not be affected – one less thing to worry about during that awful time.”

Click here to download or free Disaster Recovery Checklist and stop by next week for more information on business continuity and disaster recovery from the cloud.

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More Stories By Scott Kinka

Scott Kinka is Chief Technology Officer for Evolve IP. He has spent almost his entire career devising new and simpler ways for companies to acquire and integrate technology. While all of the tech talk these days is about the cloud, he was doing this when it was called ASP (application service provider) or on-demand. Before Scott joined Evolve IP as Chief Technology Officer, he served as Vice President of Network Services for Broadview Networks and ATX Communications. He has been involved in application development, hosting, messaging, networking, unified communications, contact centers, and security. His mission (and specialty) is acting as a translator between technology and business needs.