Welcome!

Containers Expo Blog Authors: Pat Romanski, Zakia Bouachraoui, Liz McMillan, Elizabeth White, Yeshim Deniz

News Feed Item

NewVoiceMedia Appoints New Partner Manager, Strengthening Partner Ecosystem and Driving Momentum

SAN FRANCISCO, September 10, 2014 /PRNewswire/ --


NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced the appointment of Jonathan Judd as Partner Manager of North America. In his new role, Judd will continue to build NewVoiceMedia's integrated, comprehensive global partner strategy and drive continuous customer success across all markets.

     (Logo: http://photos.prnewswire.com/prnh/20140910/705584-a )
     (Photo: http://photos.prnewswire.com/prnh/20140910/705584-b )

"As NewVoiceMedia continues its rapid growth across regions, verticals and product offerings, it is paramount that we focus on strengthening partnerships, maintaining unparalleled integration with Salesforce and providing the best possible customer support," said Jonathan Gale, CEO of NewVoiceMedia. "Appointing Jonathan Judd reflects our commitment to delivering on these growing demands and is instrumental to our continued success as the leading cloud contact center vendor."

As Partner Manager of North America, Judd will focus on driving partner relationships with Salesforce to maintain NewVoiceMedia's position as the leading contact center provider within the Salesforce ecosystem.

Judd has 23 years' experience in the contact center industry, including five years spent as a channel sales manager developing successful partner channels at LiveOps and 8x8. He also served as business development manager at InContact where he managed the Salesforce relationship. Prior to that, Judd spent 18 years running contact centers and supervising hundreds of tech support and customer service professionals at MCI, Oracle, HP, CVS Caremark and H&R Block.

"It's an exciting time to be joining the NewVoiceMedia team as they are strongly positioned within the partner ecosystem," comments Jonathan Judd. "I'm looking forward to applying my knowledge and expertise in this field to maintain NewVoiceMedia's leadership across the region."

Joining Judd is Eric Coyle, who is transitioning from VP of Sales Engineering to VP of Solutions Strategy. Prior to working at NewVoiceMedia, Eric spent more than 25 years supervising technical sales teams for Salesforce, Oracle and VMware. In this new position he will work alongside the executive team to develop a strong customer proposition strategy that will increase growth in global markets.

To learn more about NewVoiceMedia, visit http://www.newvoicemedia.com.

About NewVoiceMedia  

NewVoiceMedia powers customer connections that transform businesses globally. The leading vendor's award-winning cloud customer contact platform connects organizations with their customers worldwide, enabling them to deliver a personalized and unique customer experience and drive a more effective sales and marketing team. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability. 

Spanning 116 countries and six continents, NewVoiceMedia's 250+ customers include: Topcon, PhotoBox, DPD, Lumesse, QlikView and Cunningham Lyndsey. For more information visit http://www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.

Media Contact

Peter Day
BOCA Communications for NewVoiceMedia
Phone: +1-415-738-7718 x 42
[email protected]

SOURCE NewVoiceMedia

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Cell networks have the advantage of long-range communications, reaching an estimated 90% of the world. But cell networks such as 2G, 3G and LTE consume lots of power and were designed for connecting people. They are not optimized for low- or battery-powered devices or for IoT applications with infrequently transmitted data. Cell IoT modules that support narrow-band IoT and 4G cell networks will enable cell connectivity, device management, and app enablement for low-power wide-area network IoT. B...
The hierarchical architecture that distributes "compute" within the network specially at the edge can enable new services by harnessing emerging technologies. But Edge-Compute comes at increased cost that needs to be managed and potentially augmented by creative architecture solutions as there will always a catching-up with the capacity demands. Processing power in smartphones has enhanced YoY and there is increasingly spare compute capacity that can be potentially pooled. Uber has successfully ...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...