Welcome!

Containers Expo Blog Authors: Yeshim Deniz, Pat Romanski, Liz McMillan, Zakia Bouachraoui, Elizabeth White

Related Topics: @DevOpsSummit, Linux Containers, Containers Expo Blog

@DevOpsSummit: Blog Post

How to Ensure Your Testing Team and Website Perform Like Joe Montana | @DevOpsSummit #DevOps

Don’t Drop the Ball

How to Ensure Your Testing Team and Website Perform Like Joe Montana, Not Scott Norwood

Super Bowl 50 is upon us and while millions tune in for the faceoff between the Broncos and Panthers this Sunday, software testers will hold their breaths as these same fans flock to promoted web and mobile applications in droves.

To the players, Super Bowl Sunday presents two paths: one to glory and one to crushing disappointment. Obviously, vying for victory is a team effort. But sometimes, just sometimes, the difference between winning and losing falls to one individual. With the biggest game of the year on the line and everyone watching, the final play commences.

Wide right. After losing three consecutive Super Bowls, the Buffalo Bills lost their fourth as Scott Norwood's field goal attempt sailed just past the righthand goalpost. Imagine the sheer number of Buffalo fans that must have thrown up their hands while crying out exasperatingly, "You had one job!"

If you're a software tester, this may hit close to home. Application outages and failures typically produce similar reactions, especially when a company is expecting significant website traffic and ensuing revenue. The Super Bowl demands over-the-top advertising campaigns designed to generate huge amounts of traffic and if your website isn't prepared to handle it, it'll end up as the Scott Norwood of this year's Super Bowl.

Learn From the ‘Scott Norwoods'
Despite the preventative measures organizations take to ensure the seamless performance of their applications and/or microsites around the Super Bowl, it seems like every year we're plagued with application outages from not just one, but several major corporations.

Coca-Cola, Sodastream, Axe, Acura and Calvin Klein are just a few of the companies that have bitten off more than they could chew. Powerhouse marketing campaigns are only as good as the websites they lead to and if interested viewers are met with blank screens or error messages, they won't hesitate to click away. In one way or another, these corporations dropped the ball in terms of application performance and undoubtedly lost potential customers in the process.

Channel Joe Montana and Come out on Top
While both Scott Norwood and Joe Montana left behind unforgettable legacies, the two couldn't be more different. Montana's extensive list of achievements landed him the #4 spot on the NFL Network's The Top 100: NFL's Greatest Players and an induction into the Hall of Fame. His game-winning passes in both the 1982 NFC Championship Game and Super Bowl XXIII are still regarded as some of the most memorable events in NFL history.

QA teams should be constantly striving to deliver web and mobile applications that perform as well as Joe Montana, and here's how to do it:

1. Create the most realistic test scenarios
You need to be sure that your application can handle whatever is thrown at it. This means you'll need to make your performance testing scenarios a bit more complex, otherwise you may overlook areas that could impact the user experience.

To create the most realistic tests, you'll have to accurately account for realistic user conditions. With your load testing tool, simulate different user devices, browsers, and geographic locations (via the cloud). Think comprehensively about the way a user navigates through your application. This will allow you to execute parameterized recordings in which variables are randomized and represent what happens most often for people.

2. Account for mobile users
Companies seem to overlook mobile users all too often. With Adobe stating that 53% of all eCommerce traffic on Black Friday 2015 came from mobile devices, you can assume that Super Bowl viewers will be much more likely to pull out their phones and tablets to search something when they see a commercial rather than cracking open those laptops.

When testing mobile, it's wise to use a network virtualization tool, which will mimic the network characteristics that mobile devices actually experience. Bandwidth constraints, latency and packet loss will have a profound effect on mobile users' experience, so be sure to test these commonly ignored attributes.

To make sure you're not leaving anything out, view a detailed list of the top things testers overlook when it comes to testing mobile here.

3. Go above and beyond!
When your marketing team sends over application traffic predictions, double it. It's way too easy to underestimate the user load likely to hit your site. Ideally, you should test until you find the point of failure. Successful tests are great, but they won't give you insight into your application's weaknesses. These should be identified early on in order to best prevent load-related performance issues in production.

"LACES OUT..."
If you want to stay out of the spotlight and keep your application performing like Joe Montana, test under the most realistic conditions, account for mobile users and expect the unexpected.

We quoted a Reddit user in a previous post and his comment couldn't be more relevant leading up to this Sunday: "When things work well, it's because of the glorious vision of Operations and Marketing. When things don't, it's because we're plagued by IT glitches that hold back the glorious vision of Operations and Marketing."

It's true, this dynamic exists. I'm sure whichever companies experience performance issues this weekend will point fingers at QA and demand answers. However, if you implement the aforementioned measures, you can follow in Joe Montana's footsteps and ensure you‘re part of the winning team.

More Stories By Tim Hinds

Tim Hinds is the Product Marketing Manager for NeoLoad at Neotys. He has a background in Agile software development, Scrum, Kanban, Continuous Integration, Continuous Delivery, and Continuous Testing practices.

Previously, Tim was Product Marketing Manager at AccuRev, a company acquired by Micro Focus, where he worked with software configuration management, issue tracking, Agile project management, continuous integration, workflow automation, and distributed version control systems.

IoT & Smart Cities Stories
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...