Welcome!

Containers Expo Blog Authors: Pat Romanski, Ravi Rajamiyer, Elizabeth White, PagerDuty Blog, Liz McMillan

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, @DevOpsSummit

@CloudExpo: Blog Post

The Four Core Capabilities of #DevOps | @DevOpsSummit #Serverless #CloudNative

These capabilities are the main levers for improving software

The Four Core Capabilities of DevOps
By Necco Ceresani

DevOps is good for organizations. According to the soon to be released State of DevOps Report high-performing IT organizations are 2X more likely to exceed profitability, market share, and productivity goals. But how do they do it? How do they use DevOps to drive value and differentiate their companies?

We recently sat down with Nicole Forsgren, CEO and Chief Scientist at DORA (DevOps Research and Assessment) and lead investigator for the State of DevOps Report, to discuss the role of measurement in DevOps Success. From years of research into DevOps operations and culture, Forsgren and her colleagues have found that success depends on improving two key outcomes—speed and stability. These, she says, are crucial for driving improvement in organizational performance and value.

But achieving these outcomes requires investing in certain core capabilities. These capabilities, which fall into four broad categories, are the main levers for improving software and, in turn, driving, predicting and positively impacting an organization’s bottom line.

Technology and Automation
Improvement in any of these areas within the Technology & Automation category will have fantastic down-the-road effects on your ability to develop and deliver software. Key capabilities include:

  • Using version control for all production artifacts
  • Automating your deployment process
  • Implementing continuous integration
  • Using trunk-based development methods
  • Implementing test automation
  • Supporting test data management
  • Shifting left on security
  • Implementing Continuous Delivery

The most challenging item on this list, says Forsgren, is supporting test data management, while the highest performing companies tend to be strongest in the automation of their deployment process. If you’re just getting started with your DevOps Journey, Forsgren recommends starting with version control for all production artifacts.

Management and Process
To improve in the areas of management and process, Forsgren suggests starting with the following capabilities:

Gathering, Implementing and Broadcasting Customer Feedback—Does your development team know why they’re coding what they’re coding? Are you gathering ideas about what you should code directly from your customers? Does your development team know where suggestions come from?

Making the Flow of work visible throughout the value stream—This capability goes beyond just having dashboards. It’s about making the value flow visible and allowing people to understand where their piece fits into the whole flow.

Working in small batches and having a lightweight approval process—This helps ensure work can get through the system very quickly.

Measurement and Monitoring
This category prescribes four key capabilities for driving improvement:

  • Monitoring Across Application and Infrastructure to inform Business Decisions. (Note that, while many companies are good at monitoring across workflow, they’re not as good at using that information to inform business decisions.)
  • Checking System Health Proactively
  • Improving Processes and Manage Work with WIP Limits
  • Visualizing Work to Monitor Quality and Communicate—Think dashboards that are very visible and accessible!

Culture
Culture is one of the more difficult areas for companies to improve. But by gaining a better understanding of the capabilities that enable strong DevOps cultures, they can start laying the foundation for a healthy and successful IT organization. These capabilities are:

Encouraging and supporting learning – Taking seriously the value in learning, understanding it as an investment instead of a short-term cost.

Supporting and facilitating collaboration among teams

Providing resources and tools that make work meaningful – This capability goes way beyond “job satisfaction,” which is a shallow measure how happy people are with what they do. It’s about whether people find meaning in their work and are given the resources and tools they need to succeed.

Supporting a “generative” culture – We typically think of DevOps culture in terms of things like communicating across silos or implementing new ideas. Forsgren explains, however, that companies need a solid framework to predict performance outcomes and understand why things go wrong. For that, she and her fellow researchers borrowed from sociologist Ron Westrum, who created a model for predicting and understanding success outcomes in high-risk, highly complex fields like healthcare, aviation, and nuclear power.

This framework also works well for understanding the cultural characteristics that affect performance in technology companies. Forsgren notes that high performing technology organizations are more likely to encourage generative cultures.

Take a look at the table below. Do you know where your company falls? Does it spur ideas about how your organization might make cultural changes that would improve software delivery?

To continue learning about the role measurement within DevOps Success and our entire conversation with Nicole Forsgren click here.

The post The 4 Core Capabilities of DevOps appeared first on XebiaLabs.

Read the original blog entry...

More Stories By XebiaLabs Blog

XebiaLabs is the technology leader for automation software for DevOps and Continuous Delivery. It focuses on helping companies accelerate the delivery of new software in the most efficient manner. Its products are simple to use, quick to implement, and provide robust enterprise technology.

@ThingsExpo Stories
SYS-CON Events announced today that Fusic will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Fusic Co. provides mocks as virtual IoT devices. You can customize mocks, and get any amount of data at any time in your test. For more information, visit https://fusic.co.jp/english/.
SYS-CON Events announced today that TMC has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo and Big Data at Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. Learn how we can help you reach your marketing goals.
SYS-CON Events announced today that Enroute Lab will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enroute Lab is an industrial design, research and development company of unmanned robotic vehicle system. For more information, please visit http://elab.co.jp/.
There is huge complexity in implementing a successful digital business that requires efficient on-premise and cloud back-end infrastructure, IT and Internet of Things (IoT) data, analytics, Machine Learning, Artificial Intelligence (AI) and Digital Applications. In the data center alone, there are physical and virtual infrastructures, multiple operating systems, multiple applications and new and emerging business and technological paradigms such as cloud computing and XaaS. And then there are pe...
SYS-CON Events announced today that Daiya Industry will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Daiya Industry specializes in orthotic support systems and assistive devices with pneumatic artificial muscles in order to contribute to an extended healthy life expectancy. For more information, please visit https://www.daiyak...
Real IoT production deployments running at scale are collecting sensor data from hundreds / thousands / millions of devices. The goal is to take business-critical actions on the real-time data and find insights from stored datasets. In his session at @ThingsExpo, John Walicki, Watson IoT Developer Advocate at IBM Cloud, will provide a fast-paced developer journey that follows the IoT sensor data from generation, to edge gateway, to edge analytics, to encryption, to the IBM Bluemix cloud, to Wa...
In his session at @ThingsExpo, Greg Gorman is the Director, IoT Developer Ecosystem, Watson IoT, will provide a short tutorial on Node-RED, a Node.js-based programming tool for wiring together hardware devices, APIs and online services in new and interesting ways. It provides a browser-based editor that makes it easy to wire together flows using a wide range of nodes in the palette that can be deployed to its runtime in a single-click. There is a large library of contributed nodes that help so...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that App2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. App2Cloud is an online Platform, specializing in migrating legacy applications to any Cloud Providers (AWS, Azure, Google Cloud).
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a mu...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
SYS-CON Events announced today that SourceForge has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SourceForge is the largest, most trusted destination for Open Source Software development, collaboration, discovery and download on the web serving over 32 million viewers, 150 million downloads and over 460,000 active development projects each and every month.
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SS...
SYS-CON Events announced today that Akvelon will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Akvelon is a business and technology consulting firm that specializes in applying cutting-edge technology to problems in fields as diverse as mobile technology, sports technology, finance, and healthcare.
SYS-CON Events announced today that TechTarget has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets.
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we've...