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Prudential plc Teams With Informatica and Wipro for Enterprise-Wide Data Integration Competency Center

Standardized integration model helps leading insurer improve customer satisfaction and increase revenues

REDWOOD CITY, Calif., May 3 /PRNewswire-FirstCall/ -- Informatica Corporation , a leading provider of data integration software, and Wipro Technologies, the global IT services division of Wipro , today announced that Prudential plc has standardized on the Informatica PowerCenter data integration platform and PowerExchange data access software as the technology foundation for its data Integration Competency Center (ICC).

"As our integration partners, Informatica and Wipro have been pivotal to the success of Prudential's customer service transformation program, which is projected to achieve an annualized ROI of $48 million over 5 years by enhancing our customer responsiveness and satisfaction," said Jeremy Gray, head of architecture at Prudential's IT division, PruTech. "Our data Integration Competency Center is helping us gain a holistic view of customer information across our business -- including data residing on mainframes -- while ensuring we can scale our integration efforts as data volumes continue to grow."

Prudential initially turned to Informatica and Wipro to create a large operational customer database, which provides a single touch point for over 13 million customers across numerous products, services and channels. The database is kept current by PowerCenter, which integrates information from a range of disparate operational systems, and by PowerExchange, which provides rapid access to data on multiple mainframe systems. Information timeliness is assured by PowerExchange's unique changed-data capture capabilities for identifying and moving only the small fraction of data that has changed within a given period.

Other integration projects accomplished by PruTech's centralized data ICC include an enterprise data warehouse for visibility into customer trends and a forthcoming campaign management system for target marketing. Wipro's globally distributed consulting team and Informatica's seamless team-based development features enable a secure, onshore/offshore collaborative development model for Prudential with extensive reuse of processes and technologies across data integration projects.

"The success of PruTech's data ICC-driven customer service initiative illustrates the importance of having not only a best-in-class data integration platform, but also a best-in-class implementation partner," said John Entenmann, executive vice president of corporate strategy and marketing at Informatica. "Wipro helped Prudential establish best practices within a data ICC environment, while providing expert resources both onshore and offshore to help cost-effectively scale the enterprise's data integration efforts to reduce costs and accelerate time-to-value."

"Prudential's customer service transformation program illustrates the relevance of Informatica's best-in-class data integration platform for large scale projects," said Pawan Kumar, general manager of business intelligence and data warehousing at Wipro. "Our partnership, combining the quality, consistency and security of Informatica's products with Wipro's global delivery model, consulting and system integration skills, continues to ensure significant returns for Prudential."

About Wipro

Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT services company globally. Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai and the National Stock Exchange, among others. More information is available at http://www.wipro.com/.

About Informatica

Informatica Corporation is a leading provider of data integration software. Using Informatica products, companies can access, integrate, migrate and consolidate enterprise data across systems, processes and people to reduce complexity, ensure consistency and empower the business. More than 2,100 companies worldwide rely on Informatica for their end-to-end enterprise data integration needs. For more information, call 650-385-5000 (800-970-1179 in the U.S.), or visit http://www.informatica.com/.

Note: Informatica, PowerCenter and PowerExchange are trademarks or registered trademarks of Informatica Corporation in the United States and in jurisdictions throughout the world. All other company and product names may be trade names or trademarks of their respective owners.

Informatica Corporation

CONTACT: Jason Khoury of Informatica Corporation, +1-650-385-5360,
mobile/+1-415-290-5023, or [email protected]; or Supratim Sarkar of
Wipro Technologies, +91-80-28440251 or [email protected]

Web site: http://www.informatica.com/

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