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Borland Software Corporation, which has focused its resources on Open Application Lifecycle Management (ALM), today announced that Raymond James Financial, Inc. is successfully using Borland StarTeam to power a new, custom-built document management system that has enhanced IT project visibility, team collaboration and overall organizational productivity.

The company is also in the process of implementing additional Borland Open ALM solutions as part of a long-term IT transformation strategy designed to establish more consistent processes and tool automation across the software delivery lifecycle. Raymond James has been aggressive in its efforts to optimize processes in its IT Department so that it may more efficiently deliver the products and services that drive its competitive advantage.

"Borland's technology promotes a new level of sharing and re-use across projects that will ultimately lead to improved predictability in our organization's project output," said Sue Desiderio, manager in software engineering at Raymond James. "In the past, it was more difficult to maintain consistency in project documentation management.  Borland's Open ALM solutions will save us a great deal of time in researching and transferring knowledge between teams and across projects."

Raymond James, a Florida-based diversified holding company providing financial services worldwide, employs more than 4,650 financial advisors serving approximately 1.6 million accounts in 2,200 locations throughout the United States, Canada, and overseas.

With more than 50 active technology projects underway at any given time  - each generating its own library of documents originating in applications such as Visio, Word and Excel - the company needed a centralized repository to store, view and download project-related documents as well as a platform for collaboration, approvals, document change tracking and version control. The company also needed to ensure it was capturing, archiving and auditing all changes and versions of project-related documents to satisfy compliance mandates.

Raymond James chose to implement Borland StarTeam, the company's software change and configuration management offering and a core component of its
Change Management solution, as the foundation for a new custom-built document management system.  The Wed-based system utilizes Borland StarTeam to establish a centralized repository for all IT project documents and artifacts. 

"With a single location for all project documents, we can apply a level of consistency and organization to how projects are managed that didn't exist before," said Desiderio. "The system has made our lives easier and will help maintain the quality of service our clients have come to expect from us."

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